Hyrolabs レビュー 

I ordered this 2 months ago. it took over a month to receive, i tried to put it on, but had difficulty figuring out how to, as there were no instructions that came with it. My friend tried to help me with it, but realized it was too small. I emailed them several times for help to either refund me my money OR replace it with Larger size as I really wanted/needed something for my back/posture and they’re response was that they were sorry but felt they had sent the correct size (?). How does this help me?? Please beware, they don’t seem to care about your situation and need.

I ordered the ProStretch and the posture corrector. The posture corrector was exactly as advertised and is fine, but the item that they sent instead of the Prostretch was a cheap version that was nothing like what was advertised or pictured. Contacting customer service resulted in getting the same automatic message over and over and there is no way to speak to someone or get someone to respond. Do not trust this company!

SCAM!! DON'T BUY FROM THIS CO.

Extremely disappointed in the product as well as the customer service.  I ordered the Hyroabs PostureFix, unfortunately I didn't get a chance to try it.  The PostureFix had some kind of chemical on it, I tried everything to air it out, however the chemical smell wouldn't go away.  It got on my hands and anything I put it on.  When I reached out to HyroLabs I was told that was normal and to wash it, back and forth with customer service, I'm aware when items are shipped that after being pressured into packaging there can be an odor however this was beyond that, I've never had a chemical smell like that transfer to anything it touched and just wouldn't go away.  Customer service refused to do anything except tell me to wash it, I didn't feel safe putting that chemical in my washer.  Oh and they offered a discount on my next purchase, meaning... we know you're unhappy but spend more money with us and we'll give you a discount.

Stay away from this company. I purchase a brace using their size chart before ordering. I received the correct order, however I was unable to even get this on my body, it was sooo small. Apparently this is a common thread. After numerous emails, they refused to refund me and have stopped responding to my emails. Very shady company. Money down the drain.

I accidentally put the wrong shipping address so it was sent back. I contacted them right away and they kept telling me to update the address on the site but it wouldn't let me. I continued to email them and they said they would ship me out another one but I had to pay shipping even though I bought TWO that were never received and separate shipping for both. They refused a reshipment without more money and refused to give me a refund for them. Finally they said they couldn't help me at all. $100 later and I have absolutely nothing to show for it. Don't buy from this company you won't get anywhere.

Scam!!! Stay away. They will send you a product but once they sell it to you, your stuck with it because they provide ZERO customer service. Their sizes do not match typical US sizes. I will NEVER BUY from this company again.

Total rip-off. I purchased their biggest size in the hope it will help me with my back. But they take advantage of sick people. I got the shipment, opened the package, and tried it on. That was less than a few seconds. Put it back in the bag. They do not have a tag on the product itself; be careful, as they will ask for one and there is none. Then they say sorry, we are not going to accept your return. They should not mess with people in need. They do not deserve one star.

Do not use this company.
How can you tell if a garment fits or is comfortable if you don’t wear it. I wore my brace over undergarments twice for 20 minutes and it rubbed a sore.
Hyrolabs refused to refund because I had worn it.

This is the worst company I have ever encountered. There customers service is horrible. They don't stand by there return policy. Buyer beware this company is the biggest scam. They will take your money and don't stand by their products. I would've given zero stars if I had the choice. This shop is completely worthless.

All of the above. Fit. Efficacy. Crap

I ordered a posture fit, it took 30 days to receive. When I received the size was at least 4 sizes to small. I tried to reach someone to return. Cannot reach anyone. I sent many emails to the info@hyrolabs with no response. Support@hyrolabs does not work either.

Terrible - both product and customer service. They say 30 day money-back guarantee but that’s a lie. When I reached out to return they took weeks to get back to me and only to tell me I couldn’t return because the item was on sale. From what I can see the item is always on sale so this business is misleading and basically scamming people but saying they provide easy returns but then not allowing them.

Buyer Beware!!!!

I wish I could choose ZERO stars, but the system makes me choose a star.

Only one of the five items I purchased work for myself and my husband. I have left at least four emails to get my items returned before the 30 day return policy is up. It has been two weeks and I got an email after about a week and a half that only offered me an exchange. The products do not work for us and there is supposed to be a 30-dayreturn policy...That is a joke!! You can't get a hold of anyone with the company. I have sent several messages and they have responded once with no option to return or refund onlt exchange. They have no customer service phone number. You are not able to talk to anyone. AGAIN BUYER BEWARE!!

I finally received i response back and this company only returns items that are damaged. They do not care if they work or not. They don't care if they cause pain when trying to use them. They only care if you items arrive damaged. Hold on to your money this company is a TOTAL SCAM!!

Ordered a size M and they sent me a L. The response to their error was to just wear it because the sizing was so similar. I explained that I tried it on and it was still too big and their reply was that I could pay to get a new size. I find this completely ridiculous that I should have to pay to fix their mistake. Absolutely horrible customer service. DO NOT BUY.

Customer service is terrible. It took days on end to hear back from them. They do not allow returns of their way too small posture support device. All I got out of this was an item I can’t use that smells like chemicals. I’m beyond upset that I wasted money on this. Do not buy from this company Hydrolabs.

I ordered the XXL size and when it finally arrived it wouldn't fit my gf yet alone me
I have sent photos of the item and numerous emails only to finally be told they would NOT refund my money because the size sent was correct. It says XXL but doesn't fit no matter what is on the label. They are a HUGE SCAM.....STAY AWAY!!!!
THEY WILL NOT HONOR THEIR GUARANTEE

Hydrolabs is a MAJOR LEAGUE SCAM!!! Their size chart is for children its definitely for adults. An XL i the size of a small. Then you text message John in customer service who will not abide by their return policy. He only offers you a replacement in a larger size for the cost of the shipping. I originally purchased thre in XL. I sent John my height, weight, and waist size. He sent me one XXXL which is still one size too small. I bought three and he replaces it with one! Icontacted him about the XXXL being too small and he refuses to return or refund these undersized items. All they will do is keep sending larger as long as you pay individual shipping fees.
It's a Chinese SCAM Company. STAY AWAY!!!

Definitely a SCAM. Does not fit! Customer will not take it back.

I join what sounds like a chorus of people who are disappointed in Hydrolabs honesty. They deserve a ZERO star. The product I received had a tangle of elastic (I sent photos and they felt the post office was to blame. The sizing is clearly not American…probably Asian. What a shame to butcher what could have been a great product. Do NOT buy from Hydrolabs…a SCAM SHAM!