I had a small mismatch in my order (fan size), and Craig from Hytec spotted it before dispatch — saving me from a frustrating setup mistake. He got in touch immediately, explained everything clear... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Very good service, I got my order next day as described along with very helpful emails from them at each stage giving me tracking information and notifications to tell me my order was on its way. The... もっと見る
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I recently made a purchase on this website. It’s a fantastic grow shop, they have a lot of growing stuff that you can’t easily find in other european websites. I’ve also appreciated their readly avail... もっと見る
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The staff are very knowledgeable, I was extremely happy with the service I received and how quickly my package was sent out, it was extremely well wrapped ensuring nothing was broken. Definitely will... もっと見る
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企業情報
当該企業による記述
Hydroponic & horticultural plant growing equipment backed up by 20 years of experience, offering free qualified scientific advice. Supplying only the finest hydroponic and horticultural products from all the major international manufacturers and distributors - Hytec Hydroponics provides everything needed for both the beginner and experienced grower, no gimmick's only track proven top-quality equipment. We provide advice that money just can't buy! We are committed to giving you horticultural knowledge that will maximise your crop yields and offer you the latest growing equipment, at great value for money!
連絡先
4 Bailey Drive, S21 2JF, Sheffield, 英国
- 0114 228 0024
- sales@hytechorticulture.co.uk
- hytechydroponics.com
4.7
優良
146件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt efficient service everything…
Prompt efficient service everything arrived on time and well packed definitely use them again
2022年10月14日
Hytec Hydroponics - Sheffield からの回答
Thank you for your review, we are really pleased that you are happy with our customer service. It really means a lot to us that you have taken your time to write a good review. We hope you enjoy using the products you ordered from us and please do get in touch if we can be of assistance in the future.
Great service
These guys are great, order was filled very quickly and they phoned me to inform me that I had ordered "click and collect" and that looking at my address that it was probably a mistake, which it was (on my side). Very friendly and helpful, will definitely use them again.
2022年10月7日
Hytec Hydroponics - Sheffield からの回答
Thank you for your review, you have made our day and we are really pleased that you are happy with our customer service. It really means a lot to us that you have taken your time to write a good review. We hope you enjoy using the products you ordered from us and please do get in touch if we can be of assistance in the future.
Hytec Hydroponics - Sheffield からの回答
Thank you for your 5 star review, We are pleased that you are happy with out top level of service it really means a lot to us that you have given your time to write a great review hope you shop with us again soon.
Hytec Hydroponics - Sheffield からの回答
Thank you for your review, we are really pleased that you are happy with our customer service. It really means a lot to us that you have taken your time to write a good review. We hope you enjoy using the products you ordered from us and please do get in touch if we can be of assistance in the future.
Bad experience overall
Bad experience overall. Wasted time.
Purchased several items with a discount code only to find out that they were out of stock. The website said in stock. Still says in stock.
The person on the other end tried to sell me an unknown item.
After asking for some tech specs no response. No response at all after that.
Requested a refund. No communication here either. After couple of days got my refund.
2022年9月4日
Hytec Hydroponics - Sheffield からの回答
Hi TopQat,
We are very sorry that you feel this way as we have made every attempt to contact you by phone and email with no reply maybe the emails went to a spam folder and the phone number you gave us was incorrect.
As per our fulifulment policy if an item is out of stock from our suppliers we will offer you an alternative or simlar product or a refund which we did with no reply so we refunded your order.
We ship many orders per day with great success, I hope you can appreciate that sometimes items are out of stock with us and our suppliers.
Again sorry that you feel this way and we would like to apologize for this and would hope you can give us another chance to supply you in the future.
Great prices and fast delivery.
2022年9月7日
Hytec Hydroponics - Sheffield からの回答
Thankyou for your 5 star review, We are pleased that you are happy with out top level of service it really means a lot to us that you have given your time to write a great review hope you shop with us again soon
Competitive prices & reliable delivery
Competitive prices, secure packaging, fast delivery with reliable carrier.
2022年8月1日
Hytec Hydroponics - Sheffield からの回答
Thankyou for your 5 star review, We are pleased that you are happy with out top level of service it really means a lot to us that you have given your time to write a great review hope you shop with us again soon.
Order arrived early
Order arrived early, very helpful and professional service. Thanks again..
2022年6月30日
Hytec Hydroponics - Sheffield からの回答
Thank you for taking your time to write
us a review, we are glad you are happy with our service and hope you shop with us again soon.
Hytec Hydroponics - Sheffield からの回答
Thankyou for your 5 star review, We are pleased that you are happy with out top level of service it really means a lot to us that you have given your time to write a great review .
Top quality customer service
I first talked to these guys and was blown away by their knowledge. They advised me what I needed, I placed my order and the products came the next day. All in all the service was 100%
2022年4月28日
自発的なレビュー
Hytec Hydroponics - Sheffield からの回答
Thankyou for your 5 star review, We are pleased that you are happy with out top level of service and advice it really means a lot to us that you have given your time to write a great review .
Hytec Hydroponics - Sheffield からの回答
Thanks for your 5 star review . We pleased that your happy with our top level of service .
Great advise
Not actually bought anything yet as still researching. However I called for some advise and they were more than helpful, so I will be buying from them.
2022年4月11日
自発的なレビュー
Hytec Hydroponics - Sheffield からの回答
Thankyou for your 5 star review, We are pleased that you are happy with out top level of service.
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