I have been trying to get in touch with customer support regarding a return, and I've only received radio silence. I keep getting automated email responses, but a real person has yet to contact me,... ãã£ãšèŠã
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I have been trying to get in touch with customer support regarding a return, and I've only received radio silence. I keep getting automated email responses, but a real person has yet to contact me,... ãã£ãšèŠã
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Bought a little haul of on sale items and they didn't qualify for a return- however the IAMNOTBASIC team went above and beyond to rectify an issue with four out of the six items I ordered. Alina patie... ãã£ãšèŠã
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My parcel was lost in the post and they quickly resolved the issue for me, responding promptly and giving me a refund and next day shipping on my new order. Super happy with the customer service. Mate... ãã£ãšèŠã
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The order was delivered very quickly. The product I ordered corresponded 100% to the photo, good quality, refined details. Unfortunately, it did not fit my figure - with large cutouts at the front, I... ãã£ãšèŠã
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Iamnotbasic designs for you, aiming to inspire with each piece.
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Very uncomfortable online shop. Complicated, bossy & pushy acting in questions & customer Service. I gave a feedback because of poor quality for one dress & really, it looked nice on the photo & the cut was even good, but really bad quality (like the elastic fibers have been getting old). So for me, on big drama, just return it. But I felt almost blamed, when I tried to Return it & at least, it takes some time to get an answer. Had one good order here, the last ones have been bad, so I will look for a more customer friendly shop.

IAMNOTBASIC ããã®åç
I ordered a dress that regardless of the size coud never fit as in the pictures (I am S)... I mean maybe for a photoshoot it works but not if you are planning on actually moving with the dress on. To return the dress I had to print something out, write a number, put this number in the bag, send an email, enter again another number in a platform... and pay for the delivery on top. I guess it works but this process is way too burdensome considering the competition. This is why I would not order here again.

IAMNOTBASIC ããã®åç
The order was delivered very quickly. The product I ordered corresponded 100% to the photo, good quality, refined details. Unfortunately, it did not fit my figure - with large cutouts at the front, I would recommend it to people with smaller boobs. The return went smoothly - I received the appropriate instructions and sent the item back in accordance with it. In response, I received information that there were no objections to the returned product and the refund had already been placed. I highly recommend!

IAMNOTBASIC ããã®åç
Hey, i like the Body he looks gorgeous. I love the material Modal.
Unfortunatley i buy the Body ohne week before was for 50% sale.
That is mad.

IAMNOTBASIC ããã®åç
Absolutely love my new bodysuit! Fits like a glove and hugs your body in all the right places, also loved that it has adjustable straps. Measurement table was accurate, color red is amazing, fast delivery.

IAMNOTBASIC ããã®åç
My parcel was lost in the post and they quickly resolved the issue for me, responding promptly and giving me a refund and next day shipping on my new order. Super happy with the customer service. Material is really soft and feels high quality. Sizing runs a little small but also just depends how form fitting and tight you want it to be.

IAMNOTBASIC ããã®åç

IAMNOTBASIC ããã®åç
Support team was very responsive and accommodating with a return I was having trouble with. I loved the piece that I ended up keeping as well!

IAMNOTBASIC ããã®åç
The material of the bodysuit for the price is not representative at all. Too thin to wear out even as a costume piece.

IAMNOTBASIC ããã®åç
Ho scelto (e ricevuto in pochi giorni) un capo davvero molto bello. Non ho avuto problemi per cui sia stato necessario contattare l'assistenza.

IAMNOTBASIC ããã®åç
I ordered for the 2nd time and the clothes are absolutely wonderful. The material is soft and durable and I use them for fire performances.
The customer support has been quick to respond to any issues and was always kind and helpful, truly tailoring their help to your needs.
I highly recommend.

IAMNOTBASIC ããã®åç
Great quality and fit, fast shipping! Will definitely be purchasing again!

IAMNOTBASIC ããã®åç
Extremely disappointed with Iamnotbasic's customer service. It's been 2 weeks since I returned some items, and I've heard nothing backânot even a confirmation of receipt or info about the refund process. I've been sending emails daily without any response. This lack of communication is unacceptable. If I don't get a reply soon, I'll have no choice but to dispute the charge with my bank. This experience has been very frustrating!

IAMNOTBASIC ããã®åç
Horrible customer service.
I sent back some pieces that were delivered on 11/13 (today is 11/21) and I never heard from them. Not an email confirming the reception or the refund or that they are processing it.
I have been sending emails everyday without an answer from them.
If they don't answer soon I'll have to dispute it with my bank.

IAMNOTBASIC ããã®åç
I have been trying to get in touch with customer support regarding a return, and I've only received radio silence. I keep getting automated email responses, but a real person has yet to contact me, and it's been a week now. Terrible customer service, I'm about to contact my credit card company.
Quality of the clothes was good, just didn't fit my body type. I have thicker legs and a longer torso, and the garter straps just did not suit me.

IAMNOTBASIC ããã®åç
I want to express my appreciation for this clothing brand's customer service! Ordered 2 fire bodysuits for a special event, but my package went MIA (got lost in transit). Reached out to them, and they located my order swiftly, ensuring I received it in time for the event. A big thank you for their professionalism and dedication! ðð»

IAMNOTBASIC ããã®åç
Had a really positive experience with the brand. All was delivered on time.
Quality and fit are impressive, but might not be the best for those with a larger bust. Still, I'm happy with my order.

IAMNOTBASIC ããã®åç
I am so delighted in your clothing! It is absolutely gorgeous...everything I have ordered FITS PERFECTLY...my fiance has told me how sexy I look in the outfits I have purchased, as well as receiving many other compliments on the quality of your clothing lines from friends and family! I am so happy I have found you...and I will continue to purchase from you all! Thank you so very much!

IAMNOTBASIC ããã®åç
Sexiest bodysuits, my boyfriend loved them on me so much ;) Easy to get into and I always get so many compliments.

IAMNOTBASIC ããã®åç
I bought a couple of shirts from here, and Iâve gotta say itâs super high quality material and it fits very well. I bought these shirts maybe 2-3 years ago and they still fit me perfectly, I am super content!

IAMNOTBASIC ããã®åç
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