Piezas, atención, transporte, todo es perfecto, no puedo confiar tanto en otro sitio como en ellos, son los mejores sin dudas. ð¯ð¯
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I had a slight issue with a product I ordered and when I messaged about it I was not even expecting a reply just like most other brands. However, I was pleasantly surprised with quick, thoughtful, and... ãã£ãšèŠã
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Do not waste your money here you will never get the jewelry. Theyâre great at responding with stories about why your jewelry hasnât come or itâs coming next week or whatever excuse they have. Thereâs... ãã£ãšèŠã
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My son is going to be so pleased with his Cuban chain, itâs very good quality and will look fab when worn. Great communication and very polite messages from âMoâ when I had not input my address prope... ãã£ãšèŠã
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At Iced London, we're not just creating jewellery â we're crafting a lifestyle. Born out of a love for hip-hop and sports culture, our brand was founded on February 1st, 2019, with the vision of offering high-quality, stylish jewellery that caters to a diverse clientele. We believe that everyone should have the opportunity to express themselves through exceptional jewellery. That's why we're dedicated to offering a range of affordable and luxury options, crafted from materials such as moissanite, diamonds, silver, and gold. Our commitment to quality, innovation, and customer satisfaction is at the heart of everything we do.
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Battersea Power Station, Circus Road S, SW11 8BZ, London, è±åœ
- info@icedlondon.com
- icedlondon.com
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Less than poor
Placed order, order confirmed etc. 5 week lead time to delivery for a solid gold chain. Emailed with some questions day after the order, get standard we will respond in 24 hours automated message. Nothing. Emailed a couple of days later. Nothing. Same couple of days later, I try again, nothing. Leave it for a while, try again, nothing. The weeks pass, decide to message via Instagram. Nothing. Leave a comment on a post, comment gets deleted and they message asking for the order number. Finally! But, provide that and no further response despite a couple more messages asking for any response. Leave another comment on a post, they delete that. 5 weeks pass, send a complaint email and nothing. Raise a case via PayPal, uploaded all evidence, refund received. 5 weeks wasted. Dreadful. No intention of fulfillment, zero customer service. Zero respect to a customer, even if the order couldn't be fulfilled, just awful treatment. No telephone number to call them. Address is just a registered location to cover HMRC requirements. Steer clear. Take your time and money to an organisation. This place isn't one, because to be an organisation, you need to have some.
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