The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... もっと見る
I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... もっと見る
企業が回答しました
企業情報
当該企業による記述
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The parking attendant was excellent
The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am regarding his concern.
I used to get this garage on SpotHero
I used to get this garage on SpotHero. Now it seems to gone from there and the prices are up. Service is great as always in this lot. My complaint is with how reservations are managed and cost.
Mistakes here are VERY COSTLY!
Mistakenly I chose the wrong end time and went over 30mins and had to pay almost as much as I paid for the 3 hour reservation I made. Not good pricing!
I didn't have a bad experience
I didn't have a bad experience. Honestly, I was in out in no time. No issue, no drama.
No Delay! Perfect
No delay to receive my car. Great customer services! The only problem is to exit the garage. People will not let you out. They are worst than the cars on the road.
Great service
Excellent!
App easy prices good
App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
Convenient because it was close to event
Very nice Service
Very nice Service, very smooth entry very smooth exit, nice spacious garage. Thank you.
I love this place
I love this place! Guys always great, car always available. Easy in and out. Can't beat it on the weekends!
My car wouldn’t start and the…
My car wouldn’t start and the attendants jump started my car to make sure I could get home.
Upcharged on a prepaid reservation
Only giving one star, because zero isn’t an option. We had a 4 hour reservation (confirmed on email and printed reservation) and picked up our car well within the 4 hour window, but we were charged an additional $30 for allegedly being late to pick up our car. This is either fraud or incompetence. The attendant at the lot was unable to do anything for us. We will dispute the charge with our credit card issuer. We will not willingly park with icon again.
No parking for small pick up truck.
The garage would not accept my, vehicle after reservations were made. Could not find a way to be refunded. Internet page would not allow for cancellation of reservation.
Very slow retrieving our car
Payment never went through and no…
Payment never went through and no reservation or email was received.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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