The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... もっと見る
I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... もっと見る
企業が回答しました
企業情報
当該企業による記述
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They’re scammers
They’re scammers. They double charged me. I paid for a reservation. They took down the number, never text me, then when I came back charged me the drive up rate, never even put in my reservation number, though they had it. I’ve already written to them, they have yet to respond back.

Icon Parking からの回答
I was amazed and impressed by the…
I was amazed and impressed by the technology!! No attendant to move the vehicle and never a chance to have vehicle damaged. But since it is fully automated, if they lost power I wonder who the car would be retrieved.
Ease of check-in and checkout… seamless…
Ease of check-in and checkout… seamless transactions… attendants were prompt and courteous… good experience
Excellent
Always a good experience at Icon 16th st. The Saturday crew is always very pleasant.
This is the MOST efficiently run lot EVER!
This is the MOST efficiently run Icon Parking lot I've ever been to! These guys do not get paid enough! Smooth in and out and wait time was manageable. Give these guys a RAISE!
Easy and courteous
From the ease of on-line booking to the cordial and courteous service upon departure from the garage, it does not get any better.
Attendant didn't scan app code showing prepaid.
I booked through the icon app the day before. When I arrived I showed the scan code on my app for the parking I paid. The attendant proceeded to take my information while I kept asking him to scan the code. There was a strong communication gap between us due to language. He didn't scan the code but sent me a text. When I arrived to pick up the car I was told I had to pay and I said no I paid through the app. I argued and showed them the app again indicating that I had already paid. I did not pay again.
Always there to provide customer service
Simple app booking for a…
Simple app booking for a budget‑friendly, well‑located spot. Prepayment and reservations were straightforward, and the attendants handled my vehicle with care throughout. Great experience.
So much better than SP+
On a very cold day the attendant made…
On a very cold day the attendant made it comfortable for this physically challenged customer while retrieving my car.
I prepaid for arriving early 10:00 for…
I prepaid for arriving early 10:00 for a discount,I put in 9:30 AM and I arrived 8:25 and the management said I have to wait to 9:30 AM and I had to wait in the car outside on the street for more than a hour.Near Javits ast 43St ande 11th
Arriving ber 10:00 was never a punishment ,arriving 10:01 you loose the early pricing .

Icon Parking からの回答
Got to parking lot a little late
Got to parking lot a little late, the assistant was very professional and took care of me upon ny arrival. No issues excellent price 4 hrs for $33. Unbeatable price and location.
Car Held hostage unless we paid TWICE!
We prepaid for parking, but had to pay again to get our car out of the lot. Charged double, even showed the barcoded receipt from icon, nope. No hablas. We had went back and forth for 20minutes with an interpreter on the phone but finally decided to pay the fee again so we could make our cruise. I travel continuously, globally and have never had this situation happen before. Icon is 100% a scam! Steer clear of that company.

Icon Parking からの回答
Friendly and courteous staff
Friendly and courteous staff, ease
of making the reservation, locating the garage and making the payment.
Parking has never been easier in NyC
Parking has never been easier in NyC. Using the App to set up parking ahead of time and a quick and easy drop off and pick up makes icon the perfect parking solution!
I used the online booking and saved a…
I used the online booking and saved a lot of money. The parking location was ideal and I had no issues with the service. My car was waiting nearby when we arrived for pick up so it the wait was minimal. I’d recommend this garage to others
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