Icon Parking レビュー 

35,295
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... もっと見る

5つ星のうち5の評価

I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.

5つ星のうち4の評価

Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... もっと見る

5つ星のうち2の評価

I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... もっと見る

企業が回答しました

企業情報

  1. 駐車場ビル
  2. 駐車サービス

当該企業による記述

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


連絡先

重要なお知らせ

4.3

優良

TrustScore 5段階評価の4.5

4万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 76%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(35,295)

過去12か月のレビュー数: 611

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価
Icon Parking  ロゴ

Icon Parking からの回答

Ted, thank you for reaching out.

We’re sorry to hear you had trouble finding our location. We'd love to get a better understanding of what happened, if you have a moment can you please kindly reach out to us at customerservice@iconparking.com. 

We look forward to helping you.

5つ星のうち1の評価

They’re scammers

They’re scammers. They double charged me. I paid for a reservation. They took down the number, never text me, then when I came back charged me the drive up rate, never even put in my reservation number, though they had it. I’ve already written to them, they have yet to respond back.

2026年1月29日
Icon Parking  ロゴ

Icon Parking からの回答

Thank you for reaching out and sharing your experience with us. We’re sorry to hear about the frustration this situation has caused.

We take concerns like this seriously, and someone from our team will be reaching out to you shortly to review the details of your reservation and charges. They will work with you directly to address the issue and provide assistance.

We appreciate your patience and the opportunity to look into this matter further.

5つ星のうち3の評価

Attendant didn't scan app code showing prepaid.

I booked through the icon app the day before. When I arrived I showed the scan code on my app for the parking I paid. The attendant proceeded to take my information while I kept asking him to scan the code. There was a strong communication gap between us due to language. He didn't scan the code but sent me a text. When I arrived to pick up the car I was told I had to pay and I said no I paid through the app. I argued and showed them the app again indicating that I had already paid. I did not pay again.

2026年2月1日
5つ星のうち5の評価

Simple app booking for a…

Simple app booking for a budget‑friendly, well‑located spot. Prepayment and reservations were straightforward, and the attendants handled my vehicle with care throughout. Great experience.

2025年12月31日
自発的なレビュー
5つ星のうち2の評価

I prepaid for arriving early 10:00 for…

I prepaid for arriving early 10:00 for a discount,I put in 9:30 AM and I arrived 8:25 and the management said I have to wait to 9:30 AM and I had to wait in the car outside on the street for more than a hour.Near Javits ast 43St ande 11th

Arriving ber 10:00 was never a punishment ,arriving 10:01 you loose the early pricing .

2026年2月1日
Icon Parking  ロゴ

Icon Parking からの回答

Sharon, Thank you for taking the time to share your experience. We understand how frustrating this situation must have been, especially given the wait involved.

Per the reservation details, the discounted rate applies only within the exact time window selected at the time of booking. If a vehicle arrives before or after the reserved start time, additional charges may apply for parking outside of the reservation period. Unfortunately, locations are unable to accommodate vehicles prior to the reservation start time when the discounted rate is in effect.

In your case, the reservation was booked with a start time of 9:30 AM, and arrival at 8:25 AM fell outside of the reserved window, which is why the location advised waiting until the reservation time began.

We truly appreciate your feedback, as it helps us identify areas where we can improve clarity around reservation terms. If you’d like us to review your reservation further, please let us know.

5つ星のうち1の評価

Car Held hostage unless we paid TWICE!

We prepaid for parking, but had to pay again to get our car out of the lot. Charged double, even showed the barcoded receipt from icon, nope. No hablas. We had went back and forth for 20minutes with an interpreter on the phone but finally decided to pay the fee again so we could make our cruise. I travel continuously, globally and have never had this situation happen before. Icon is 100% a scam! Steer clear of that company.

2026年1月25日
Icon Parking  ロゴ

Icon Parking からの回答

Thank you for bringing this matter to our attention. We’re very sorry to hear about your experience and understand how stressful this situation must have been, especially with time-sensitive travel plans.

We would like the opportunity to review what occurred and look into the charges you described. Please reach out to our Customer Service team directly at customerservice@iconparking.com, and a representative will be happy to assist you further.

We appreciate you taking the time to share your feedback and hope we can help resolve this matter for you.

5つ星のうち5の評価

I used the online booking and saved a…

I used the online booking and saved a lot of money. The parking location was ideal and I had no issues with the service. My car was waiting nearby when we arrived for pick up so it the wait was minimal. I’d recommend this garage to others

2026年1月25日

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