A number of items I purchased were not available even though I could purchase them at checkout. I received a package on Saturday 21/03/26. I opened the envelope immediately and the DVD case was broke... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The phone doesn't work it keeps on displaying redmi specs and images then when you lock the screen it's lights again please do something I've never experience such with cex
Consistent delivery and quality and never a problem with delivered goods. 5 year warranty is true, I had to claim in it ay 4 years 10 months in and CEX were as good as their word. Replacement device a... もっと見る
Very fast delivery. Some copies of a particular title are poorly chosen, leading to faulty or scratched discs. I suggest strictly requiring any sellers to check thoroughly for flaws or test out the di... もっと見る
企業が回答しました
企業情報
当該企業による記述
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
当該企業による記述
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
連絡先
4.0
ほぼ満足
4万件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
There should be a graded system of…
There should be a graded system of conditions of the dvds on your system. Its so bad when its basically a lucky dip.
2026年3月1日
Very helpful when relacing blue ray…
Very helpful when relacing blue ray dvds that I somehow ordered instead of normal dvds
2026年3月15日
It is Well Package,Easy to Order and…
It is Well Package,Easy to Order and the same on the photo or model of the Item shown online all complete included receipt Highly Recommended
2026年3月1日
ordered a dsi xl discounted and it…
ordered a dsi xl discounted and it arrived jn great condition. love you guys
2026年3月15日
Easy to buy online
2026年3月1日
Super service
I ordered online from CEX, the Product was in amazing condition and arrived with extra accessories I wasn’t expecting so was very happy with the service
2026年3月15日
Great delivery Service
Great delivery Service, great price , and the Console is working great so far
2026年3月16日
Efficent service and good product.
2026年3月7日
Very easy to sell to
Very easy to sell to. 10 minutes after my order arrived to their warehouse they inspected it and updated my quote. The money was transferred the next day and was into my bank account immediately. Very happy!
2026年3月24日
Very bad product
The phone doesn't work it keeps on displaying redmi specs and images then when you lock the screen it's lights again please do something I've never experience such with cex
2026年3月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I bought a PS5 Edge controller for €195…
I bought a PS5 Edge controller for €195 (not a great price, but I had a €54 voucher to use). My order was accidentally cancelled, and I received a refund of €34?? (as a store voucher!)
2026年3月23日
自発的なレビュー
CeX/Webuy - Ireland からの回答
Hi Thomas,
Thank you for your review, and I’m sorry that your order could not be fulfilled.
We were unable to source the PS5 Edge controller, as it was not fit for sale.
I’ve reviewed your ongoing email thread with my colleague, and to resolve your concern, I’ve replied to your email with the details.
If you have any questions, please feel free to get back to me.
Regards,
Viraj.
Happy Customer
Good price, quick delivery, and the DVDs seem to be working just fine. A happy customer and will be buying from CeX Ireland again!
2026年3月1日
Website Unreliable and Staff Unhelpful
Their wesbite said they had the item in stock in the Liffey Street location. I went there but it was not in stock. The staff was utterly unhelpful. Said I should try going to the other location in Malahide, as if that isn't almost an hour away on public transport, and agreed that the website could also be incorrect about that location. Didn't offer to try to find out if the item was actually in stock anywhere and offered no apology. I have no interest in dealing with them for any business in future
2026年3月23日
自発的なレビュー
CeX/Webuy - Ireland からの回答
Dear Customer,
Thank you for taking the time to share your review.
I am sorry to hear about your experience in store, and I understand how disappointing this must have been, especially after travelling based on the stock information shown online.
As we operate a live buy and sell model, stock levels can change frequently throughout the day depending on in store transactions. This can occasionally result in discrepancies between the availability displayed on the website and the actual stock present in store at the time of visit. That said, I understand your concern, and the situation should have been handled more clearly and supportively by the store team.
Your feedback has been recorded and shared for internal review. The matter will be looked into with the relevant store team to help improve communication and ensure a better customer experience going forward.
If you are still looking to purchase the item, please feel free to contact us through the website support form and include the product details. We can then help check the latest availability and guide you accordingly.
Thank you for bringing this to our attention.
Regards,
Nikita
Just the worst. Jk
Just the worst, parcel came safe and as advertised, it even had the cheek to arrive within a reasonable time.
I'm kidding, great work, I will keep an eye on more deals ❤
2026年3月14日
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