IGrow Wealth Investments  レビュヌ 

412
•
TrustScore 5段階評䟡の4.5

4.4

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Natasha Janssen was absolutely amazing throughout my apartment search! She was so helpful, patient and supportive, and made what could have been a stressful process feel so easy. I’m so grateful for h... もっず芋る

5぀星のうち5の評䟡

Natasha Janssen is an excellent Agent We have had Natasha Janssen as our rental agent for the past 5 years. She has been very helpful whenever we needed help with anything. She is very proactive an... もっず芋る

5぀星のうち5の評䟡

Natasha Janssen went out of her way to show us the property at Kleijne Wingerd. The online application process was seamless and direct questions to Natasha Janssen was promptly handled. We find the se... もっず芋る

5぀星のうち4の評䟡

Service consultant: Natasha Janssen Was really great to work with Natasha, she was extremely helpful from day one. Was always available when called on and had any questions - feedback was swift and... もっず芋る

䌁業情報

  1. 䞍動産投資
  2. ・
  3. 䞍動産業

圓該䌁業による蚘述

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


連絡先

  • Vineyard Office Estate, 99 Jip De Jager Drive, Durbanville, 7530, IGrow Wealth Investments office, 7530, Cape Town, 南アフリカ共和囜

  • 0713524300
  • rouxle@igrow.co.za
  • igrow.co.za

4.4

優良

TrustScore 5段階評䟡の4.5

412件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 70に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(412)

過去12か月のレビュヌ数: 189ä»¶

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5぀星のうち3の評䟡

Absolutely horrible company to deal


Absolutely horrible company to deal with..invoices constantly wrong coupled with poor communication.

But DEVON from the maintenance department helped me a lot. He’s consistently going above what’s expected and does a great job with dealing with issues.

Very helpful person - thank you Devon

2026幎7月6日
自発的なレビュヌ
IGrow Wealth Investments  ロゎ

IGrow Wealth Investments からの回答

Dear Amo,

Thank you for taking the time to share your feedback with us.

We sincerely apologise for the frustration you experienced regarding the invoicing and communication. This is certainly not the standard of service we strive to provide, and we appreciate you bringing these concerns to our attention. Feedback such as yours is invaluable as we continuously review and improve our processes to provide a better customer experience.

We are, however, delighted to hear that Devon was able to assist you and that his professionalism, dedication, and willingness to go above and beyond made a positive difference during your experience. We will be sure to share your kind words with him.

Thank you once again for your honest feedback. We truly value your comments and remain committed to delivering a consistently high standard of service.

5぀星のうち1の評䟡

This company is a scam

This company is a scam
Their agencies do not do appointments for viewing
When you pay deposit they scam you
I regret engaindibg with them
They rob ppl who they know are financially struggling
I cancelled my lease after I saw a place that will not be suitable for my furniture
They dam charge me for a damage fair and took all my deposit together with their so called owner
They are very cruel
God is God he will deal with them when they least expected
They are so cruel
“ Asanda,

Thank you for your message and for confirming your wish to cancel the lease agreement prior to taking occupation of the Premises.

In terms of Clause 21.1.2 (read with Item 1.27 of the Schedule), cancellation of the Lease Agreement prior to the expiry of the Initial Period entitles the Landlord to recover a reasonable cancellation penalty to cover any loss suffered as a result of the early cancellation. This applies regardless of whether occupation has commenced, as the Lease Agreement became binding upon signature and payment of the Deposit.

Having considered the circumstances, and as a gesture of goodwill, the Landlord has agreed to accommodate you by not levying the full cancellation penalty that could otherwise be claimed under Item 1.27. Instead, the Landlord will retain only:

- The Deposit paid, being R11,500.00; and
- The Lease Agreement administration fee of R1,200.00 (Item 1.11), which is non-refundable in terms of Addendum A.

No further amounts will be claimed from you, and this will be treated as full and final settlement of the cancellation. Unfortunately, this also means no refund will be due to you, as the amounts above will be retained in place of a further cancellation penalty.

Please confirm receipt of this email and your acceptance of these terms so that we may close out the file accordingly.”

This is the proof I will never forget what they did to me

2026幎6月29日
自発的なレビュヌ
IGrow Wealth Investments  ロゎ

IGrow Wealth Investments からの回答

Dear Asanda,

Thank you for taking the time to share your feedback. We are sorry to hear that you remain dissatisfied with the outcome of your lease cancellation.

As confirmed in our previous written correspondence, the lease agreement became binding upon signature and payment of the required amounts. In accordance with the terms of the signed lease agreement, the landlord was entitled to recover a reasonable cancellation penalty where a lease is cancelled prior to occupation.

In your particular case, the landlord elected not to apply the full cancellation penalty provided for in the agreement. Instead, only the deposit and the non-refundable administration fee, as stipulated in the lease agreement, were retained. This was communicated to you in writing at the time.

We understand that this outcome may have been disappointing. However, we remain committed to applying the terms of our lease agreements fairly and consistently while ensuring that all parties are treated in accordance with their contractual obligations.

Should you wish to discuss the matter further, please feel free to contact our team on 021 206 0850.

5぀星のうち5の評䟡

Master Sandy

I appreciate Sandy's commitment and work ethic so much and not to mention going over and above to ensure the bond was approved successfully. Thank you so very much Sandy you deserve 10 stars.

2026幎6月2日
自発的なレビュヌ
5぀星のうち1の評䟡

No deposit returned

Please note that I have still not received my deposit, despite it being way over the promised 14 business days.
Igrow has approved my lease termination (they cancelled my debit orders to confirm) and I was advised three times (by different colleagues) that my contract was on a month to month. I have followed all procedures, was not told of a breach until AFTER I vacated the premises, but then again, this was resolved by saying that my contract was in fact a month to month.

Now I am being THREATENED to be blacklisted? How is that fair? I would like my deposit back and a formal apology ASAP.

2026幎6月13日
自発的なレビュヌ
IGrow Wealth Investments  ロゎ

IGrow Wealth Investments からの回答

Good day,

Thank you for taking the time to share your feedback. We are sorry to hear that you are dissatisfied with your experience.

We understand your concerns regarding your deposit and lease termination. After reviewing the matter, we can confirm that the outcome was determined in accordance with the terms of the signed lease agreement. The relevant documentation has been shared with you for reference, and the deposit has subsequently been paid to the property owner in line with the provisions of the lease.

We appreciate that this may not be the outcome you were hoping for and remain committed to addressing any questions you may have. Should you require any further clarification, please feel free to contact us directly on 021 979 2501, and our team will be happy to assist you.

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