I purchased a set of hearing aids from IHear more, they arrived I was very pleased but due to a mistake 2 sets were sent. They offered me a discount of 50% refund. Customer service is disgraceful as 4... ãã£ãšèŠã
IhearmoreÂ
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I agree with everyone else that has experienced this company. DO NOT USE ITS. A TOTAL SCAM No refund No Hearing Aids Delivery expected 10 October advised by Elena delivery stuck at Yodel Warehous... ãã£ãšèŠã
I had a very positive experience with Wayne Fenton at HearingYouMore.com. On a Saturday morning I called and was able to reach Wayne directly. He offered to see me within about an hour,... ãã£ãšèŠã
Reading latest reviews of other customers has led me to write this. No stars for ihearmore.com would be appropriate. Early September I went to order hearing aids; seems I had ordered 2 sets! Tried to... ãã£ãšèŠã
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Do not buy these hearing aids
Tried these hearing aids and they were awful whistling all the time all I could hear was me speaking louder inside my head.
Never mind full refund was promised but thats not quite true. You have to send them back to china (£16 postage). I am now waiting still 2 months later and all I get Elana apologising ' it doesn't usually take this long'. Well now I have read other reviews and obviously it does.
For anybody who needs hearing aids please do not think of purchasing these... pay more and go somewhere reputable.. I can now add that they have stopped responding to my emails.. so please do not even think about wasting your money with this company
Ordered my hearing aids from this company
Ordered my hearing aids from this company, e mailed them to find where they are and they said that they had been dispatched via Yodel, a month on and i still have not received anything.I have escalated this to my card issuer who said they would look into it. Avoid at any cost.
They say 100% guaranteed refund
They say 100% guaranteed refund. I have been waiting 5 months and all I get is lies back in my emails. Complete frauds
Terrible customer service, no product received
Ordered early October, items still have not arrived.
Several emails to find out why, initially feedback was that the delivery company was slow, now my emails not being answered.
STAY AWAY from this supplier!
Total Scam DO NOT USE emails assuringâŠ
Total Scam DO NOT USE emails assuring all OK just a delay by Robot called Elena (quite professionally done)
When ask for Refund ALL went dead.
They are unreliable
So far they have not honoured my refund and rather stupidly I ordered another set of hearing aids and never received them. Do not have anything to do with this company, thatâs if they really exist.
Took my money no hearing aids delivered
Took my money and did not deliver my hearing aids still waitin
No sign of hearing aids
No sign of hearing aids. Have been messaging them for a weeks now. At first they responded. Now nothing. Terrible company. I wish I had looked at Trust Pilot reviews before I purchased them! Can't stress this enough DO NOT BUY FROM THEM.
The first set sent were defective
The first set sent were defective. I upgraded to the near £200 model. Somehow FIVE sets were ordered and the money taken!! I tried always to cancel. No joy. Despite MANY emails offering "condolences" and a "refund in the post" nothing has happened. I am near a grand short and no hearing aids. SCAM
Avoid this company
Avoid this company!
I ordered hearing aids nearly 3 weeks ago. They did not arrive in time (I was visiting my elderly father) , so cancelled the order for a refund. Two emails later and absolutely no response, so I'll be taking the matter further!
I sent for a hearing aid from IhearMoreâŠ
I sent for a hearing aid from IhearMore in July. It never arrived. I contacted them and they said they would look into it. I was in contact with Elena a number of times. It still never came.
After 2 months , I requested a refund. Again Elena said it had been processed.
A month later , still no refund.
I donât recommend.
I bought the hearing aids for my dadâŠ
I bought the hearing aids for my dad but they're no good for his ears as they don't fit I'm trying to find were to send them back to but can't find site ?
Total scam
Total scam, claim package is with Yodel when it isn't and now ignore emails.
HEARING AIDS
I ordered mine and paid for my set on the 15.10.25 and promised delivery within 5 - 8 days. Still nothing - when i email them Elena says order is with Yodel so cannot refund me - this has been 2 weeks and still cannot tell me where my order is - i have requested a refund - and not heard anything
None receipt of item
I placed an order with this company on 27th September 25 and today (5/11/25) despite numerous emails going back and forth between both IHearMore and In-post couriers I have yet to receive my item.
I would definitely not recommend this company at all!!
I purchased hearing aids from thisâŠ
I purchased hearing aids from this company on 13 th October I am still waiting for the delivery which was supposed to be next day. Not only that they have taken £69 twice. I canât find any contact details for this company. Are they yet another rubbish Chinese scam! I would not deal with this company and warn others about dealing with them?, I am now going to request my bank to do a fraudulent transaction as the company are not UK based as they advertise on Facebook / Instagram
Old lady 82yrs sent for one got fiveâŠ
Old lady 82yrs sent for one got five and they took money for five which don't work. No paper work managed to email them. They offered 25pc repayment but expect her to send them back to China. Can't trust them is a SCAM
This company is awful
This company is awful. Purchased hearing aids for £69. Supposedly tracked on Yodel but the parcel ends up in limbo. Cancelled order and have been waiting for a refund for 3 weeks. The mythical Elena emails apologetically but you get nowhere. I have written off the money but just wanted to warn other people of this appalling â Companyâ
No delivery in 4 weeks and send emailâŠ
No delivery in 4 weeks and send email and no response
Canât say what product is like as not had it. But company very poor customer service
Avoid. Scammers
I bought a pair of Clarity Pro CIC hearing aids for my wife.
Unfortunately they did not fit and also made a constant hissing sound.
I returned them (to China) at a cost of £24 on 2/8/25.
As of 4/11/25 I have still had no refund, after countless promises from "Elena" at customer service.
I would advise everyone to avoid this company at all costs as they are obviously a scam selling inferior quality products with a 60 day return policy that isn't worth the paper it is written on ð€¬
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