Very efficient from start to finish. Raj was extremely helpful and took the time to patiently answer all my questions. The delivery was prompt and friendly, exactly as promised. Will definitely use ag... もっと見る
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Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early... もっと見る
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Good website, very informative with pictures showing you what you may need, followed up by a good customer sales person to talk it through and help with the order. Arrived quickly and is now being ins... もっと見る
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We purchased some soundproofing "mutemats" from Ikoustic Soundproofing. Our baby sleeps directly above my husband's home study. We are really pleased with the result. My little one is able to peaceful... もっと見る
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企業情報
当該企業による記述
iKoustic specialise in providing Sound Insulation and Absorption Solutions to reduce the impact of Noise on those around you. We have a wide range of products for Walls, Floors and Ceilings to choose from. We supply products for self install or can provide a full installation service. Give us a call and we can discuss your Noise Issue?
連絡先
Unit 4/5 Erivan Park, Sandbeck Way, LS22 7DN, Wetherby, 英国
- 07772777787
- rick.parsons@ikoustic.com
- ikoustic.co.uk
4.5
優良
576件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service. efficient fast, only have good advice on cheaper option to buy 1/2 rolls of soundtrack instead of full rolls. Also warehouse man lent me a Stanley knife to cut plaster boards in half what a man! Me Christopher pearson
2022年12月16日
自発的なレビュー
iKoustic Soundproofing からの回答
Hi Chris,
Thanks for taking the time to leave us a positive review. So happy we're able to go above and beyond to help!
Kind regards,
Miles
Service was excellent on two orders…
Service was excellent on two orders placed, but delivery by Parcelforce was not as promised, despite text notifications (by Parcelforce, not Ikoustic) on both orders.
2022年12月8日
Easy To Install
iKoustic laid out all the options and helped me decide which was best for our place. Plus, there was really quick delivery and the sound-proofing boards were really easy to install.
2022年12月9日
iKoustic Soundproofing からの回答
Thank you for your review! We are glad to hear that our team was able to help you choose the best soundproofing solution for your space and that the product was easy to install. We take pride in providing high-quality products and excellent customer service, so we are happy to hear that we met your expectations.
Thank you for choosing iKoustic, and we hope you continue to enjoy the benefits of your soundproofing solution.
Kind regards,
Miles
Oliver was very knowledgeable and helpful about selecting the right soundproofing products.
Excellent product knowledge and helpful staff.
2022年12月8日
iKoustic Soundproofing からの回答
Hi Tony,
thanks for leaving us a review! it's great to hear Oliver was able help with your project. He'll be chuffed to hear your kind words.
Kind regards,
Miles
Great service and superb product
2022年12月5日
iKoustic Soundproofing からの回答
Hi Steve,
Thanks for taking the time to leave a review. I'm glad to hear everything has run smoothly!
Kind regards,
Miles
Bought "mute mats"
Bought "mute mats". Advice given in a telephone call how best to fit them too.
2022年12月1日
iKoustic Soundproofing からの回答
Thanks for your kind review. We're always happy to offer support and advice.
Kind regards,
Miles
Good Service
Had a phone call about our requirements.
Correct product offered, arrived next day.
Will use again
2022年11月16日
iKoustic Soundproofing からの回答
It's great to hear everything ran so smoothly! Thanks for taking the time to leave us a review. We look forward to working with you again.
Kind regards,
Miles
The best company specialising in…
The best company specialising in acoustic materials which are a mandatory requirement for new developments. Website and delivery is great and sales team are very helpful.
2022年11月1日
iKoustic Soundproofing からの回答
Thanks so much for taking the time to leave us a review! I'm happy to hear the sales team we're helpful!
Kind regards,
Miles
iKoustic Soundproofing からの回答
Hi GW,
Thank you for taking the time to leave us a review! glad to hear everything has arrived safe and sound.
Kind regards,
Miles
Poor service
ikoustic definitely needs to change the delivery provider as the order took 2x more time to be delivered than expected. I wish I had chosen a different company for my requirements.
2022年11月4日
iKoustic Soundproofing からの回答
Hi Alex,
Firstly, we are sorry to learn of the negative delivery experience you provided – as the vast majority of our reviews will attest, this is not the usual service experienced by the thousands of iKoustic customers.
We’ve been trying to contact you and would like to help resolve the issue.
Can you please call the office today on 01937 588226.
Prompt delivery and excellent customer…
Prompt delivery and excellent customer services with follow up once the ordered was placed
2022年11月1日
iKoustic Soundproofing からの回答
Hi Asif,
Thanks for buying with us! It's great to hear you had a five-star experience.
Kind regards,
Miles
Helpful staff and great product…
Knowledgable sales staff on the iChat and were able to arrange a delivery within 2 days, when there was some confusion over delivery date they worked as a team to sort it out, thank you.
The Tecsound 55 pipe insulation worked well, job done!
2022年10月5日
iKoustic Soundproofing からの回答
Hi Mrs A,
Thank you so much for taking the time to leave us a review. I’ve spoken with Richard about your order and I’m glad to hear we were able to resolve your delivery issue. We take quality assurance very seriously and we will be reviewing how we can avoid any confusion for our customers moving forward. It’s excellent news to hear your pipe wrap is performing well and we do hope you would consider using us again for any noise issues.
Kind regards,
Miles
Helpful service and fast delivery
2022年10月5日
iKoustic Soundproofing からの回答
Thanks for taking the time to leave us a review! I'm glad to hear everything went smoothly!
Kind regards,
Miles
Great price
Great price, excellent delivery service. Great customer service, e-mail and telephone contact following my order. Cannot recommend enough! 5*
2022年11月2日
iKoustic Soundproofing からの回答
Hi Colin,
thanks for such a thoughtful review. I'm really pleased to hear everything ran smoothly and I'll be sure to share your review with the team!
Kind regards,
Miles
Great advice
We were offered great advice, and the products we bought were the cheapest we could find. We will definitely be going back when we do the rest of our rooms. Many thanks for all your help!
2022年10月24日
iKoustic Soundproofing からの回答
Happy to help David! Thanks so much for the five-star review, the whole team really appreciates a great result.
Kind regards,
Miles
Good serviced
2022年10月21日
iKoustic Soundproofing からの回答
Hi Richard,
Thanks for the five-star review!
Kind regards,
Miles
Sound, mate.
From the website to the helpful call from Ikoustic to ensure the stuff was right for the job, to the arrival of the product all went smooth as,
excellent products too, will for sure be a return customer, many thanks!
2022年10月19日
iKoustic Soundproofing からの回答
Hi Neil,
I'm glad to hear everything ran smoothly! thanks for taking the time to leave us a review.
Kind regards,
Miles
Great Product Range and Service
When trying to identify the acoustic absorbing ceiling product I needed I was given excellent help on chat. iKoustic had exactly the product I needed, which is not easy to find. The delivery was as agreed and the driver went out of his way to bring the product to where I wanted it. I will order from iKoustic again.
2022年10月10日
iKoustic Soundproofing からの回答
Thanks for your review Jon! I'm glad we were able to help solve your sound issue.
Kind regards,
Miles
Excellent service and very helpfull
2022年9月23日
iKoustic Soundproofing からの回答
Thanks Joao! I'm glad to hear everything ran smoothly.
Kind regards,
Miles
A totally brilliant service from start…
A totally brilliant service from start to finish. I wish every experience was as good as you guys. Can’t recommend you highly enough
2022年9月16日
iKoustic Soundproofing からの回答
Thanks for such a lovely review, Anna! It means the world to us to hear feedback like this and I'll be sharing it with the team in our morning meeting.
Kind regards,
Miles
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