Imperials.co.uk  レビュー 

BUYER BEWARE!!
Finance Outstanding & 7 plate changes in 2-3 years??!!

Emailed/spoke to Imperials (Mason) about a Bentley Bentayga (LR67 FAK).

1). Registration not in ad - had to ask for it. Ran check & found out, there's outstanding finance on vehicles. Imperials never mentioned until I asked.

2). Technically that means the finance company own the vehicle not imperials.

3). It also means someone has to buy the vehicle & with their own money, then imperials will pay off the outstanding finance. The car is not yours until all finance is paid off.

4). Also the service history sounded sketchy at best - with a recent service being done by imperials themselves, rather than Bentley.

ALWAYS RUN A RAC (OR OTHER) CHECK BEFORE VIEWING.

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UPDATE - spoke to Mason (who previously told me that imperials own the vehicle) who now reluctantly confirms that Santander Finance own the vehicle.

If I wanted to buy the car, I would have to put £1k deposit down first, then they would clear the finance.

Surprised dealers are able to sell cars with outstanding finance on them?
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ALERTS IN DETAIL
Our system has highlighted the following reported findings for this vehicle:

OUTSTANDING FINANCE
Agreement type Finance company Agreement No. Date Term Contact No.
CONDITIONAL SALE SANTANDER CONSUMER FINANCE 00000000000100240131 2024-04-26 60 0800 0851759

UNIT STOCKING SANTANDER CONSUMER FINANCE WHOLESAL 55795769 2024-04-16 3 0871 2004156

We recommend you contact the listed company to check if the finance has been settled before you buy, as you could be left to pay the finance yourself or be at risk of having the vehicle repossessed.

PLATE CHANGES
Previous Reg Current Reg Transfer Type Date of change
JS11NGG LR67FAK 2 2024-04-05
LR67FAK JS11NGG 1 2021-05-05
W11LLB LR67FAK 2 2021-04-13
LR67FAK W11LLB 1 2021-03-18
BA11PRM LR67FAK 2 2021-02-03
LR67FAK BA11PRM 1 2018-03-22
4JBL LR67FAK 2 2018-03-20

Second car I’ve bought from imperial now. Great service delivering to me in liverpool. Everything is as promised by Jamie

Straight up people no messing around bought a 2018 mercedes Benz gle very clean car and no problems what’s so ever

I have just purchased a lovely car from imperial cars at Chelmsford not only is the car fantastic but so were all the staff I found them very helpful and friendly I would not hesitate in going back in the future for another car, thank you Jake your a star

Contacted Imperials after seeing the car on Internet, had a car to trade in. Jake was quick to sort out a price for my car and respond to my messages. See the new car that day and within a couple of days had my new car. Very impressed with the service I received. Would definitely buy from them again.

Purchased a beautiful Bentley Continental GTC with Jim and Jake. Process was easy and faultless, both guys are very knowledgeable and bent over backwards to accommodate. Will definitely use them again on my next purchase. Cheers guys!

Contacted Imperials about an advert I’d seen online. Jake came back to me quickly, with a polite, no pressure, informative message. Arranged a test drive, and was impressed with the overall experience, from being greeted, through to paperwork and eventually getting the keys. I even contacted them the next day as I’d mistakenly failed to find the EV cable in the boot of the car. Jake came back to my email, out of hours, with a promise to resolve it. I did actually find the lead shortly after. However, I was impressed with the speed at which Jake came back to me.
I had a very satisfactory experience overall with Imperials and Jake. And wouldn’t hesitate in recommending them both.

Made contact via webpage and had a phone call back within a couple of days. Once things was sorted my end with the car, Jim who was dealing with me couldn’t help me out enough by getting one of their techs out to give the car once over. Jim answered all of my questions.
Was a good overall experience. Would definitely recommend selling a car to imperials.

Nice to buy from but as with any customer experience the test is when something doesn't quite go right and had a little niggle a couple of weeks into the ownership and Daniel was superb and sorted everything for me. So refreshing to still feel some love after you've handed over money.

Second car purchased from Jim over a 7 year period and the service and attention to detail were super impressive. Would have no hesitation in recommending and will be back again in the future !!

I bought a car from Oliver at Imperials, part exchanging my car. Oliver and his colleagues were at all times courteous, friendly and knowledgeable and the process was smooth and on time. It was the first time I have bought from Imperials and the quality of the service and the stock would make me happy to do so again without hesitation. Do go and see them!

Firstly I would like to say I was made to feel very welcomed upon arriving to imperials, I was quickly greeted by Jim who had helped me through the purchase of my new Bentley. He was very friendly and extremely helpful. The purchase of the car went very smooth, although the car has a minor issue he is currently working to get this sorted for me. Would highly recommend Imperials for my next purchase!

On entry into the Chelmsford showroom a warm welcome awaited us and an air of calm professionalism was immediately apparent.
I decided to buy a Range Rover after a good test drive of the car which was very well prepared for the hand over.
End to end a very good experience thank you Oliver

Returning customers. Both Jamie & Oliver were extremely helpful. Jamie is very knowledgeable & is quick to support in any way possible which made our purchase a very smooth process. Would highly recommend & will rerun in the future

Was so easy from start to finish nothing was problem they was loads of help always in contact and awnserd all my questions and got me a good finance deal thanks to Oliver and the team !

Ford Raptor Purchase

Excellent Dealership! From first meeting Jim I knew I was in good hands, truck was in excellent condition. Customer service was 10/10 can’t recommend enough!

Great company and very quick service, many thanks

Kevin was an excellent salesman, he met all our needs from arrival to departure and I would definitely buy another vehicle from his garage.

I did alot of research and travelling before I could make a decision to buy my audi a8.
One place all the way to Chelmsford which is about an hour 20mins from where I live, I found the perfect dealer with the perfect people.
Jake explained about the car and he tried his best to give me the best deal, Warren took care of the finance, but no doubt the perfect service and support.
If you ever decide to travel to Imperials, you will not be disappointed.

Made initial contact, dealt with Jake in Chelmsford, who explained every step of my transaction, answered all of my questions (which there were a lot regarding the vehicle), he couldn’t of been more helpful and made the transaction smooth and so simple. I’ve even called after the sale and still deals with my query with such efficiency, which is quite a rare after completion of a sale. This company looks at the long game, (not just the “quick sale , not interested anymore”), so I will definitely be using this company again when I want to purchase another vehicle