レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

䌁業情報

  1. ゜フトりェア䌁業
  2. 垂堎調査員
  3. 研究ず補品開発
  4. ゜フトりェア補造販売業者

圓該䌁業による蚘述

Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences deeper and at scale. Our platform combines in-platform recruitment, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. POWERFUL AI-POWERED INSIGHTS Indeemo's advanced AI tools transcribe, translate, and analyze research content in 27+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments. Research Methodologies we support: Discovery & Exploratory Research - Diary Studies - Mobile & Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations & Personas to Life with Video Usability & Experience Research - Product Testing / IHUTs - Shopper, Customer & Employee Experience BUILT FOR COLLABORATION Indeemo’s self-service dashboard enables researchers, designers, and product teams to quickly collect, analyze, and share insights. AI-powered search, keyword analysis, automated transcription and optical character recognition AI makes it easy to find key moments. Multiple user roles (Researcher, Recruiter, Observer) ensure the entire organization can connect with customers and build empathy. FLEXIBLE & SECURE We are ISO27001 and HIPAA certified, ensuring enterprise-grade security for global brands, consultancies, startups, and government clients.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

10件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

My go-to research tool for 8+ years, with exceptional support

I’ve used Indeemo for several projects over the past 8 years and they’ve consistently had the best customer service of any research platform I’ve worked with. The tool is flexible and open enough to adapt to a wide range of research needs, allowing me to apply it to many different study types with ease.

Their team is always quick to respond, incredibly helpful, and truly a joy to work with. Whether it’s support or customer ops managers, every interaction has been stellar.

I’ve also been impressed with their AI feature- it seems ahead of some competitors’, both in usability and output quality.

Because of all this, Indeemo has become my go-to tool for any remote or diary studies. Highly recommended!

2025幎10月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Indeemo for diary studies and pre-tasks

I regularly use Indeemo to capture accurate, in the moment behaviour that's often difficult to do directly in a 1-1 interview and it always adds so much depth and colour to the research i'm doing.

I've had low drop outs, high engagement and detailed responses - often video when using Indeemo which I really value. The tagging and ease of video clipping makes the analysis really quick and easy to do, which i've not found with other tools like this.

I also appreciate the level of support and expertise the team provide - they're always on hand to make sure you're maximising your study, with suggestions and tweaks on how to make more effective.

I regularly use as a precursor to in-depth interviews, giving me the reliable data from which to dig deeper into the topics we're focusing on - and will continue to do so

2025幎11月20日
自発的なレビュヌ
5぀星のうち4の評䟡

Indeemo for video diaries for internal employee research solution

I used Indeemo for video diaries with internal employees at our company for research.

What I like: the deliverable itself is really helpful and makes the process of interviewing so much quicker. Respondents provide thoughtful responses when they have time to sit and think on the prompt for a minute. The AI summary function was pretty good and is also a big time saver. Customer Service with Indeemo is pretty good too, they're responsive quickly.

What could use improvement: we had a lot of recruitment challenges that could have been avoided if the sign-up process for interviewees was not as complicated. Respondents first have to let you know they're interested in doing a project, then you have to manually add their provided emails into their system, and finally the respondents have to download the app to their phones (and phones have to be newer models) via the email they provided, all before they can even start a study. It might not sound like a lot, but we certainly lost many people between indicating interest and downloading the app. I am not sure if there is a solution on Indeemo's end, but it has us hesitating before using on projects with limited sample sources again and/or sensitive subject matters. This also might be less of an issue with customer research, tracking studies, and/or research that is not as sensitive in nature.

2025幎9月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Consistently improving, reliable, and great to work with

We’ve used Indeemo for three years, and the platform gets better every year. They roll out new features regularly, their customer service is fast and genuinely helpful, and they’re always available to support project planning or answer questions. Their meetups and check-ins make it easy to stay aligned on research goals.
The new integration with Respondent.io has been a major upgrade, giving us access to a wider range of participants and making recruitment much easier.
Overall, Indeemo delivers real value and keeps improving. Staying with them is an easy decision

2025幎11月10日
5぀星のうち5の評䟡

​Indeemo is our powerhouse tool for


​Indeemo is our powerhouse tool for remote qualitative work and mobile diary studies. If your goal is rich, authentic, in-the-moment data that goes beyond what an IDI can capture, this is the platform. It's truly participant-friendly and gets us closer to real-life behavior than anything else we've used.

2025幎11月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Exceptional Support and Versatile Research Platform

We’ve had a fantastic experience using Indeemo. The platform has allowed us to expand our ethnographic research capabilities at scale, offering a flexible and intuitive space for both diary-style qualitative studies and more structured research tasks.

What really stands out, though, is the customer service and support team — they’re responsive, proactive, and genuinely invested in helping us get the most out of the platform. They’ve consistently gone above and beyond to ensure our studies run smoothly.

We’ve also found Indeemo’s AI analysis tools invaluable, particularly for consolidating and analysing interviews conducted both within and outside the platform. It’s become a central hub for managing, exploring, and making sense of qualitative insights across a wide range of methods.

Highly recommend for any team looking to deepen their qualitative and ethnographic research practice with strong support along the way.

2025幎11月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Quite possibly the best qual research platform out there

Indeemo has fast become by favourite and 'go-to' app for a wide array of qualitative projects. This includes in-depth self ethnography to follow a smaller group of participants across 1-2 weeks, as well as shorter, shaper 'in the moment' research with higher numbers, or simply getting some real people talking about an issue and feeding that back to a client in a visualising compelling way.

What I like most is the way the platform continues to innovate and get better - with recent additions the ability to recruit directly from qual panels; AI analytical tools, the ability to easily create video reels (rather than downloading individual clips and having to 'do something' with them) and now adding in the ability to combine the self-guided tasks with live IDIs.

Technical support is good and answers promptly, and the team I've dealt with are all really personable and focused on giving a great customer experience (which they always do).

A very enthusiastic two thumbs up from me.

2025幎11月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Great tool and even better service

Indeemo is a great tool for user research and diary tasks.
We use them a lot and their service is excellent. The team is always on hand for supporting set up and analysis of the research and keeps us up to date with new features. Can recommend!

2025幎8月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Indeemo is a clumsy tool

The website looks pretty and makes you think indeemo will ne easy to use. Once you dive in, you realize how clumsy the product offering is, how confusing it is for mobile users, and how much support you will need to update task instructions and do other tasks that should be seamless in an enterprise tool.

2022幎8月9日
自発的なレビュヌ
5぀星のうち1の評䟡

Need Support for everything!

Way too much Account Management/Support is needed to run a basic diary study, and there is no way for you to set up a project without them! Better providers are available for this type of research. We also had multiple issues experienced by participants with the android and iOS apps.

2022幎9月5日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報