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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... もっと見る

企業が回答しました

5つ星のうち5の評価

Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... もっと見る

5つ星のうち5の評価

These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... もっと見る

5つ星のうち5の評価

Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... もっと見る

企業情報

  1. 音楽のマネジメント・プロモート

当該企業による記述

The all-in-one independent music ecosystem.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

63件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(63)

過去12か月のレビュー数: 8

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5つ星のうち2の評価

Long response time to emails

Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Very disappointed. I also have had a number of logging in problems and clicking on the information of my releases with internal error service notifications popping up.

2026年5月11日
自発的なレビュー
IndieMassive ロゴ

IndieMassive からの回答

Hello,

We are sorry to hear about your experience and appreciate you taking the time to share your feedback.

We have sent you an email with additional details regarding the matter and would welcome the opportunity to discuss it further. Please check your inbox when convenient, as we hope to address your concerns and work toward a positive resolution.

Kind regards,

The IndieMassive Team

5つ星のうち5の評価

Ever had a distributor where support is dreadful?

Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys at indiemassive have gotta be THE BEST support i've ever received often times emailing back within 30 minutes to fix something for me. absolutely AMAZING support at low rates too. Can't recommend this distributor enough, these guys are the real deal!

2026年1月14日
自発的なレビュー
5つ星のうち5の評価

Best distributor I have ever worked with so far

I was recommended IndieMassive by a Redditor who swore up and down about this service, and oh my god, they weren't kidding. So far IndieMassive has been the best service when it comes to distributing my music. They have been super responsive, answered questions I may have, and despite my living across the ocean from where they are located, they have responded to me at consistent times every time.

I have some gripes with the system, but since they are using a whitelabel service, I won't critique them too harshly. I wish there were an option to opt in to sync licensing and YouTube content ID on particular projects, rather than it being a single option for YT music and the Content ID system. But other than that (again, not their fault, just the whitelabel service), I am grateful to be a part of the IndieMassive family!

2025年12月11日
自発的なレビュー
IndieMassive ロゴ

IndieMassive からの回答

Hi there,

Thank you very much for the kind review! I would like to offer one piece of clarification, the system is actually 100% our own - we dont use any whitelabels. We are members of MERLIN, deliver directly to the DSPs and are actually a whitelabel provider to a number of distributors on the market.
If you wouldnt mind, I'd love to hear about your thoughts on our platform so that we can take them into account for improvement :)

Thanks a lot!

Alex

5つ星のうち5の評価

As a musician that had never released…

As a musician that had never released music by myself on streaming services it all seemed a bit daunting. After some research I ended up using Indiemassive and couldn’t be happier. Questions were answered within a day and any issues were promptly addressed and solved. My music was released at the exact requested moment and is currently on the requested streaming services without any issues. I will keep using Indiemassives services with confidence.

2025年8月15日
自発的なレビュー
5つ星のうち1の評価

Run almost 1year and no royalties show…

Run almost 1year and no royalties show in account.
When ask the support , the support only still said calculate the royalty and the report of royalty also cannot be seen.

2025年5月31日
自発的なレビュー
IndieMassive ロゴ

IndieMassive からの回答

Hi David,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has not met your expectations, and we’d like to clarify a few important points.
First and foremost, please rest assured that any royalties generated by your content are entirely yours to claim. Our role as a distribution partner is to ensure that your releases are delivered to all selected platforms and that any resulting earnings are properly reported and paid out to you.
However, in certain cases, royalty reporting may be delayed due to platform-specific timelines or pending verifications, especially if the content is newly released or under review. Additionally, if any guideline breaches or copyright concerns are detected by platforms, royalty payments may be temporarily held — but we always inform our clients immediately and work with them directly to resolve such matters.
We truly want to help resolve your concern. If you haven’t already, please contact our support team at contact@indiemassive.com with the details of your account and release, and we’ll gladly investigate further and ensure full transparency around your royalty status.
Your trust is very important to us, and we’re committed to making things right.
Sincerely,
IndieMassive

5つ星のうち5の評価

We are a Band - akaOCDs

This company has been super for us. This company has been very helpful to us. We are a real band (akaOCDs) that writes, sings and produces our own music. We signed a contract a bit ago, and I have zero complaints. We bumped into a spelling error on a song, reported it from Nevada USA, and it was fixed immediately. We had a code error in a song title which was immediately fixed. We have had questions and all those questions were answered promptly and fully. This group of people have been a blessing, a TRUE blessing, to our band – Thank you IndieMassive from Nevada USA, sincerely, akaOCDs – a folk Christian Americana Band!

2025年6月9日
自発的なレビュー
5つ星のうち5の評価

Super grateful

Getting in contact with IndieMassive has resulted in me getting my first thousands of streams with my label on both Youtube and Spotify. They managed me through everything and got me confident in my work. They also made it possible for me to network with bigger artist! Forever grateful!

2024年11月15日
自発的なレビュー
5つ星のうち3の評価

For months I have been unable to see…

For months I have been unable to see royalty information on individual releases. This is very problematic for collaborations and ultimately the reason why I cancelled my account. Not being able to export sales data to CSV was also a big issue.

2024年8月8日
自発的なレビュー
5つ星のうち1の評価

Looks like i have been scammed!

Sure most of the comments here are fake. I subscribed for a one year plan and i couldn't find a tab that makes you upload your music. Looks like i have been scammed.

2024年9月13日
自発的なレビュー
IndieMassive ロゴ

IndieMassive からの回答

Hi Charles,

Thanks for taking the time to leave a review.
If you have already purchased a subscription, then you were automatically granted access to the dashboard which allows you to upload music and manage your releases/royalties.

To access the dashboard and upload a release, simply go to the 'My Account' section.
There you will find 3 additional tabs labeled 'My Releases', 'My Royalties', and 'My Label'.
Within the 'My Releases' tab you will find a button that says 'Add a new release'.

All that said, upon searching, we were unable to locate any account, nor subscription with this name.
Could you please reach out to contact@indiemassive.com so that we can assist you properly with any issues you may be experiencing? Helping our clients and ensuring everyone is properly taken care of is absolutely paramount to us, so rest assured that we look forward to helping you with this.

Sincerely,
The IndieMassive Team

5つ星のうち5の評価

Amazing service and support!!!!

Great help from the IndieMassive people! Sem was an amazing help throughout the whole process. The level of customer support and communication was incredible and for the future business my choice is this company!!

2024年9月3日
自発的なレビュー

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