I was looking for information and Google directed me to this company. I searched for a name and it found a document, I paid 50p and received log in details but they were not accepted so I coul... ãã£ãšèŠã
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I never signed upto the full subscription and had £105 taken from my account over 3 months before I spotted it. Moral check Trust pilot before signing upto anything and even then check your bank sta... ãã£ãšèŠã
Just noted - very belatedly, when I was going through my credit card statements for end of year accounts - that I had been charged £39 for 6 months = £234 (ok, should have noticed this long ago!). I... ãã£ãšèŠã
Wish I'd read the reviews before attempting to use! Also been scammed out of £39 (plus 50p) by this company. Contacted bank, hopefully will be reimbursed
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I had to give 1 star
I had to give 1 star, which is still too much. This company are scammers. They advertise 50p to look up a person. They apparently, say its a two day trial!! I did not see that ð must be in the smallest print ever, or in foreign. They then took £39 from my bank. When I did contact them, I got the rudist man ever. Who refused point blank to refund my money although it was one day into the supposedly subscription. The biggest con ever. People beware....
2024幎3æ2æ¥
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info-record.com ããã®åç
Hello Mrs Deborah Cade,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Payed 50 p for this what a joke resetâŠ
Payed 50 p for this what a joke reset my password twice still didnât let me sign in. unbelievable what a scam !!!ð¡
2024幎2æ27æ¥
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info-record.com ããã®åç
Hello Simon Connor,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Trap er niet in !!
Trap er niet in 0,50 eurocent voor de melding kan geen gegevens vinden. Wel 2 dagen later 39 euro afgeschreven voor abonnement. Opzeggen via link is onmogelijk moet via info. Dus pas op.
2024幎1æ20æ¥
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info-record.com ããã®åç
Hello Ben Kwint,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
This looks like a scam
This looks like a scam. I paid my 50 p even though it said it was free and of course no information came back even though it should have been a perfectly straight forward search. I have now cancelled my card.
2024幎2æ26æ¥
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info-record.com ããã®åç
Hello Helen Lavelle,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
info-record.com ããã®åç
Hello Isaac Mayne,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Be VERY CAREFUL this is not 50p but aâŠ
Be VERY CAREFUL this is not 50p but a subscription of £39.00.
2024幎2æ17æ¥
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info-record.com ããã®åç
Hello Sharon Walker,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
I have had the same experience asâŠ
I have had the same experience as everyone else.At this point the 50p is pending,so bank unable to do anything.I froze my card and cancelled it.I will post another review and let trip advisor know if it worked so any one else who gets Robbed can do the same.
2024幎2æ20æ¥
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info-record.com ããã®åç
Hello JAMES KADIRI,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
My review of info-record.com
My review of info-record.com mirrors what has generally been written before on here. I was interested in purchasing an item on eBay and I thought that I would "check out" the seller, as far as is possible before committing to purchase.
Info-record.com suggested that they could access 9 business records (good or bad) on the individual concerned and I could access these 9 findings by signing up to a 48 hour trial period for just 50 pence. I paid the 50 pence via my Visa debit card, to then be told that No business records were available. I had been conned, but at least it was only 50 pence! Chalk it down to experience, I thought!
4 days later info-record.com took £39.00 from my bank. What's more, this was a monthly subscription!!
I went on to their website to complain and ask for my money to be refunded, to be greeted with, "email address not recognised or not registered."
Next, I phoned my bank, who have agreed to refund my money and have opened a dispute with the above company. They have also stopped any further payments. This outfit needs to be publicised widely, in order that others don't fall into the trap that I did.
The seller on eBay is one of their "good guys" I'm pleased to be able to report!
2024幎2æ19æ¥
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info-record.com ããã®åç
Hello Kathryn Mitcham,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Do not use this service.
Do not use this service.
I paid £0.50 for an international telephone lookup which the site failed to return. I tried three separate browsers Google, Safari and Edge and the website search failed in all three.
The site then took £39.00 from my Bank Account as the initial query is for a 48 hour trial and the small print states you will be charged £39 thereafter.
Thankfully I was able to revoke the charge via my Bank.
Absolute sharp practice.
Be warned - Do Not Use
2024幎2æ11æ¥
èªçºçãªã¬ãã¥ãŒ
info-record.com ããã®åç
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Arnaque bien sûr !
Arnaque bien sûr ! Ce site a prélevé 39⬠sur la carte de ma fille mineure depuis 3 mois. Impossible de les joindre par téléphone et impossible aussi de se désinscrire.
Je vais porter plainte, c'est lamentable.
Et ne prenez pas la peine de me répondre avec votre mail type, je dépose une plainte aussi à la CNIL.
Si vous êtes victime aussi faites comme moi : commissariat + CNIL
2024幎2æ13æ¥
èªçºçãªã¬ãã¥ãŒ
info-record.com ããã®åç
Bonjour Emmanuelle CHARPENTIER,
Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous vous remercions pour votre retour qui va nous permettre dâaméliorer notre service.
Nous restons à votre disposition du lundi au samedi de 8H à 20H par téléphone au 09 70 15 57 80 ou bien par email à contact@info-record.com. Vous obtiendrez toujours une réponse de notre part alors nâhésitez pas.
Notre service client reste à votre entiÚre disposition.
Merci pour votre confiance.
Cordialement,
Lâéquipe de Info-Record
Absolute scam
Absolute scam. No details and made out it was 50p then took £39 from my bank account and wanted to continue each month! Has anyone ever been able to aquire information from them? This company needs to be investigated. The only positive in all this is my account was closed quickly.
2024幎2æ11æ¥
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info-record.com ããã®åç
Hello Gabi Staicu,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Avaid at all costs very expensive not £0.50 but £40 you have to pay ridiculous
This is very close to a scam company, especially read the small print charge of £39 which you only get 48 hours to cancel, which is not obvious and clear to someone who doesn't see small print, worst thing is that you cant cancel because email is not recognized, fuming now because also its a terrible search phone number not found but actually was found by myself on facebook page so not good service after all even if you have to pay £40
2024幎2æ7æ¥
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info-record.com ããã®åç
Hello Paul Szymendera,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
A scam!
I paid a nominal fee to obtain an address, but this was never supplied. A refund was refused. I then learnt that, without my knowledge, I had been enrolled in a monthly subscription. Fortunately my Bank was able to retrieve this. The company website gives an address in Ireland, but the address on my Bank statement was in France, so a difficult company to seek redress from. Based upon my experience I don't believe that this is a legitimate, law-abiding company. I think they are scammers, as others on Trustpilot have noted..
2023幎12æ3æ¥
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info-record.com ããã®åç
Hello Richard,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Couldn't even recognise its ownâŠ
Couldn't even recognise its own company's phone number complete scam
2024幎2æ7æ¥
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info-record.com ããã®åç
Hello Richard Lawry,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Absolute scam
Absolute scam. No details and made out it was 50p then took £39 from my bank account and wanted to continue each month! Has anyone ever been able to aquire information from them? This company needs to be investigated. The only positive in all this is my account was closed quickly.
2024幎1æ26æ¥
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info-record.com ããã®åç
Hello Fiona Caspersen,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
I contacted these people for a refundâŠ
I contacted these people for a refund of £40.60 as their service was unable to locate a person I was trying to locate.
Having found a Lloyds bank card on a Friday I wanted to find the owner and return their lost card save them
the worry over weekend. So I come across info-record.com and decided to part with what I thought was 0.40 pence. Days later £40.60 was taken out of my account. Absolutely disgusted with these people.
2024幎1æ22æ¥
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info-record.com ããã®åç
Hello Terry,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Shockingly poor customer service
I logged on to use this site and paid the 50p for 2 day trial. I did not get a result to the search I completed, it seemed strange to get no returns so I tested the system by searching for details of a few friends I knew data should be available for, again nothing. It literally appears like this is an empty database! I emailed the company to ask for the member ship to be cancelled, explaining it had not proved helpful at all. Two days later £39 came out of my account. I emailed again to cancel subscription and ask for confirmation of refund and was refused quoting terms and conditions etc. I literally just gave £40 to a shark.company for nothing in return. Seriously do not use, there are other options out there, dread to think how much they are creaming by paying to be top of the Google list
2024幎1æ21æ¥
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info-record.com ããã®åç
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Estafa
Estafa, en lugar de cobrate 0,5⬠aceptas una subscripción de 39⬠mensual.
2024幎1æ19æ¥
èªçºçãªã¬ãã¥ãŒ
info-record.com ããã®åç
Hola Ramon Mallafré,
Sentimos no haber cumplido sus expectativas. Le agradecemos sus comentarios que nos permitirán mejorar nuestro servicio.
Quedamos a su disposición de lunes a sábado de 8h a 20h por teléfono al +44 20 4525 5459 o por correo electrónico a contact@info-record.com. Siempre obtendrá una respuesta por nuestra parte, asà que no lo dude.
Nuestro servicio de atención al cliente queda a su disposición.
Gracias por su confianza.
Atentamente,
El equipo InfoRecord
IT'S A TRAP!!!
In August 2023 my friend signed me up for the '50p' website and since that day have not used. I had 29.90 GBP taken out of my account monthly. My friend also had no idea about the subscription. I emailed them about the situation and asked for a refund as I did not authorize any payments after that 50p purchase. All the emails have been going to my ex friend's email address who I am not in contact with anymore. Even after explaining this to them they refused a refund for a service that I not only did not know I had but didn't use. I want them to confirm the cancellation of the subscription. Judging by the reviews, similar situations have happened to a lot of people. Not happy.
2023幎8æ31æ¥
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info-record.com ããã®åç
Hello Rebecca,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Nasty!
Yup. Wish I'd looked them up on TP too. Total rip-off. I did the 50p 'trial' thing too. Thought it was a first month offer. Two days later £39 was taken from my account. They won't refund and say that my 'journey' on their sign-up pages explained everything and also referred me to their ToB. Don't even get to use the service for the month I've already paid for! Nasty little scammers.
2024幎1æ11æ¥
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info-record.com ããã®åç
Hello Lydia,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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