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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Ordered Friday evening, my 12L air fryer was dispatched Saturday and arrived Sunday. A well made bit of kit which seems to work fine so far. Time will tell, as my skills improve! Many thanks Innotec... もっず芋る

5぀星のうち5の評䟡

Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... もっず芋る

5぀星のうち5の評䟡

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... もっず芋る

5぀星のうち5の評䟡

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... もっず芋る

䌁業情報

  1. 調理台専門店

圓該䌁業による蚘述

Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

271件のレビュヌ

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1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

A must for a kitchen!

Its like a mini oven and I dont use my oven anymore.
I was looking for a proofing function in this size and it has it.
Food cooks very well and crisp. I use the air fry for a very short time .
The dial is self explanatory and with few trials you can learn quickly. My only complain is the book which lacks explanation. There is no grill function as such but you could keep at a high temperature for the amount if time you wish.
I bought the cylindrical mesh basket for the rotisserie function and its amazing.
Amazon reviews help in finding answers if in doubt. Im still giving 5* bcos its still very useful as I do even toast in it!!

2024幎5月8日
5぀星のうち2の評䟡

Not impressed

Not impressed. I hadn't thought of posting on Trustpilot unit I received a request to answer a few questions about my purchase. First I added Air Fryer and was then confronted by questions about Innoteck lighting. I responded with my thoughts to the original email sales@.... but this was 'not monitored' (unusal for a sales address). I then forwarded to a service address and no reply.
Here are my thoughts / observations:-

1. Not long after purchasing, the label on the front ‘smeared’ – I was told this was probably a bubble ‘during’ manufacture or assembly. I just used a cleaner to remove it all.
2. The air fryer drips from time to time – I was told this is common place and nothing wrong with the product
3. The drip tray, perhaps, 3-4mm deep(needs to be deeper) and is a really cumbersome or potentially dangerous to deal with if it contains a chicken with fat / juices.
4. The rotisserie – probably missing the required degree in rotisserie loading – but found impossible to ‘load’ correctly such that the chicken was loaded evenly. It struggled for ages then suddenly turned the corner and continued to slowly recover until the next lurch forward
5. Needless to say, with a chicken on the rotisserie there is no room for any other items. I place the chicken on the drip tray then use an upper tray for – say – potatoes
6. The wire trays – great at first glance – but tend to stick to many things and then difficult to clean (i.e. with bits of cooked food attached). Now use a 'holed' liner.

On a positive side the air fryer just about halves the time to roast a chicken (pretty normal Sunday roast).

I guess I have learned what to ‘avoid when buying an air fryer’ when I choose to replace the unit.

2024幎4月1日
自発的なレビュヌ
Innoteck ロゎ

Innoteck からの回答

Dear Peter Williams,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the challenges you've experienced with your purchase. Your insights are invaluable to us, and we appreciate you bringing these issues to our attention. Rest assured, we take customer feedback very seriously and will use it to improve our products and services moving forward. If there's anything further we can assist you with or if you have any additional feedback, please don't hesitate to reach out to us directly. We're here to help.

Thank you and sorry once again.

Innoteck Customer Service

5぀星のうち1の評䟡

I used the item twice and it stopped


I used the item twice and it stopped working

2024幎4月17日
Innoteck ロゎ

Innoteck からの回答

Dear Leke Oderinde,

We sincerely apologise for the inconvenience you've experienced. To address this matter promptly, kindly reach out to our dedicated customer service team at service@innoteck.co.uk. Rest assured, we are committed to resolving this issue for you swiftly and satisfactorily.

Warm regards,
Innoteck Customer Service

5぀星のうち1の評䟡

Indicator casing came off

Both the indicator casing came off the moment I on the switch to get rid of the industrial smell as instructed. And they don't fit back anymore. I think it's due to the heat that makes the casing come loose and falls off.

2024幎3月19日
Innoteck ロゎ

Innoteck からの回答

Dear HL,

We sincerely apologise for any inconvenience you've experienced. Our customer service team has reached out to you, requesting some information to assist with resolving the issue. Please get back in touch with us with the required details. Rest assured, our team is committed to doing our best to rectify this situation for you.

Best regards,
Innoteck Customer Service

5぀星のうち1の評䟡

Faulty airfryer

I have an air fryer which has a faulty door and wont turn on to cook food. Contacted innotek who bluntly said out of warranty cant help, replied asking for advice on where to fix and they have completely ignored my emails. Wouldn’t waste money quality is poor lasted just a little over a year before breaking!

2024幎2月20日
自発的なレビュヌ
Innoteck ロゎ

Innoteck からの回答

Dear valued customer,

We sincerely apologise for the inconvenience you've experienced with your air fryer and the lack of assistance you received from our team. We understand how frustrating it can be when a product develops issues, especially when it's just over a year old.

Please know that while we strive to assist our customers to the best of our abilities, there are limitations when products are out of warranty or have surpassed a certain timeframe or faults appear due to wear and tear. We truly regret any disappointment caused by this situation.

Your feedback is valuable to us, and we will certainly pass your comments along to our internal team for further review and consideration. We continually strive to improve our products and services, and your input helps us in this endeavour.

Once again, we apologise for the inconvenience and appreciate your understanding. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out.

Best regards,

Innoteck Customer Service

5぀星のうち2の評䟡

The quality is good but still not satisfied

The quality is good. But i am not happy with the product. Blender jug doesn't blend properly, leave bits in there. Grinding jar works fine but when you grind something powder come out of the grinder while you grinding it. Only the juicer works fine.

2023幎10月30日
Innoteck ロゎ

Innoteck からの回答

Dear customer,

We sincerely apologise for the experience you had with our product. Please reach out to our customer service team at service@innoteck.co.uk, and we will make every effort to assist you promptly.

Thank you,

Innoteck Customer Service

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