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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

i purchased an air fryer vortex plus, the display was faulty after only seven months of use. received replacement, also faulty, after only a couple of months and impossible to use. My older air frye... もっず芋る

5぀星のうち5の評䟡

I’ve been using the Instant Pot almost every day, and it has completely transformed my cooking routine. It’s a true game changer! From perfectly cooked grains and beans, soups and even yogurt, everyth... もっず芋る

5぀星のうち5の評䟡

Rapid helpful response and replacement parts rapidly Jordan thank you for arranging these replacement parts (valve and vent). They have both arrived safely and rapidly. I am back cooking with... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Got instant Pot Uk multi cooker and I’m absolutely happy with it !!! As professional Chef can say that it’s so useful product to Chefs and simply home cooks ! Multi cooker saving so much or your tim... もっず芋る

䌁業情報

  1. 電化補品卞売業者

圓該䌁業による蚘述

From the simplicity of Instant Pot, to the innovation of our Vortex air fryer range, our products make life at home easier.


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

305件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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ネガティブなレビュヌの 95に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

All good

Ordered instant pot inside pot only as having a second one saves mi time to constantly washing and moving food from one to another pot; quality as expected; fast dispatch a delivery; will buy from this company again for sure

2025幎2月22日
5぀星のうち2の評䟡

It's not that good

It's not that good
My friend have a same make put she buy from John Lewis really good
I look in John Lewis but out of stock
So I buy from here
It's not good 😐

2025幎1月26日
Instant Pot UK ロゎ

Instant Pot UK からの回答

Hello Noreen,

Thank you for taking the time to leave your review and we are sorry to hear the Instant Pot you ordered from us has not met your expectations.

We can confirm the products we sell in John Lewis are the same as the products we sell on our site.

If you are experiencing difficulties, our Customer Experience team are on hand to ensure you get the most out of your product.

Please email uksupport@instantpot.com and we will be happy to support you.

Best wishes,
The Instant Pot Team

5぀星のうち5の評䟡

Excellent product and service

My 3rd purchase from here, I have the original instant pot, a dual zone air fryer and most recently purchased the oven style air fryer with rotisserie.

Delivery was fast and problem free and I’m loving the latest addition to my kitchen. Really easy to use and gives great results. I’m an older person and not very tech savvy and just cooking for 2 people so I rarely ever use my main oven now as these products do everything I need.

Since purchasing I’ve received a few emails with instructions and ideas for how to make the most of my product which is useful.

A trusted brand with great products, reasonably priced and quick delivery to my door, I have no hesitation in recommending.

2025幎1月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Obsessed with this product!

I am absolutely obsessed with my air fryer! It is so much quicker and more effective than the oven. I have tried so many new recipes. I love the dual drawer option and all of the different settings - the roast setting makes the best roast potatoes!

2025幎1月28日
自発的なレビュヌ
5぀星のうち1の評䟡

It turned out to be defective and their


It turned out to be defective and their customer service was a nightmare. Not sure why they couldn't just replace it, but they refused. Very disappointed.

2025幎1月20日
自発的なレビュヌ
Instant Pot UK ロゎ

Instant Pot UK からの回答

Hi Percy,
Thank you for taking the time to leave us a review. We're sorry to hear you've been experiencing issues with your product. As we have been unable to find a record of your contact within our system, please reach out to uksupport@instantpot.com so that we can look into this further for you and try to find a suitable resolution for you.
Best wishes,
The Instant Pot Team

5぀星のうち5の評䟡

Must have kitchen gadget

I recently got the instant vortex plus versazone air fryer as I was looking for a more versatile machine compared to my previous air fryer

The Vortex Plus is a cracking gadget and on sale at a great price right now.

I've so far used the bake and air fryer options and have to say, in terms of ease of use, this one is right up there

Simple instructions show you how to use it in dual basket mode or one large section for cooking an all in one meal as I did

It alerts you as to when the pre-heatng is done & gives advice on when to turn/check the food

All in all, another excellent machine and definitely one I would recommend

2025幎1月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Very versatile and easy to use

Fryer arrived very quickly after ordering, so excellent customer service.
Item received exactly as advertised, very easy to use, very versatile with the removable middle section turning it into a perfect oven for larger items and portions. A bonus is that it doesn’t take up that much work top space either. Extremely happy with my purchase.

2025幎1月15日
5぀星のうち5の評䟡

Great company to deal with

Recently bought the VortexPlus VersaZone 8.5L air fryer which I really love, amazed at how many things you can do with it. Big thanks to Kris in customer service so efficient, nothing is too much trouble and the speed at which they respond is first class, don't hesitate to buy from this company!

2025幎1月22日
自発的なレビュヌ
5぀星のうち4の評䟡

More detailed commentary required

Not an entirely pleasant experience as other online retailers - no order progression and delivery data scant

2024幎12月30日
自発的なレビュヌ
Instant Pot UK ロゎ

Instant Pot UK からの回答

Hello Lynne,

Thank you for taking the time to leave a review. We appreciate all feedback.

We are sorry to hear you did not receive this important information about your order.

We will raise this with our website and warehouse teams as you should have received a dispatch confirmation as well as messages from our couriers confirming a delivery day and time window.

Best wishes,
The Instant Pot Team

5぀星のうち5の評䟡

Instant pot 7 in 1 multi cooker

When I first got the 7 in 1 instant pot, my first thought was oh my how am I going to get my head around this! Tbh it was actually really easy to follow the instructions to use and you can scan the code and download some fantastic recipes. I've used every function apart from the yoghurt making one which I just need to get around too it, and I'm very happy with
everything about it. Sure has made life easier, pretty much at the push of a few buttons and your meal cooks. I even cooked my Christmas ham using the pressure cooker function, which was ever so soft and tender. The slow cooker is great for when you are at work and want to come home to a warm dinner. Easy to clean too, the inner pot goes into the dishwasher. I'd highly recommend this instant pot 7 in 1 multi cooker, oh and its a great size for family meals.

2024幎12月27日
自発的なレビュヌ
5぀星のうち1の評䟡

Great Product - Customer Service is an Embarrassment

Well , the product itself is fantastic. Shame about the company though, I wonder if the US arm of the business knows what happens in the UK? I might just contact them. Anyhow, needed a spare for my Instant Pot Duo, it is a round piece of plastic , which is a heat pad that you put the Air Fryer lid onto when it cools down. Mine broke and I wanted to purchase a spare. Apparently they don't sell this as a spare and I have to buy an entire new unit. Really??

1. Not ECO friendly is it, just wasteful.
2. You expect me to pay £179 albeit minus 15% discount offered - Is this a joke?

What a p-take.
Instant Pot - IMPROVE your customer SERVICE, as one day when you don't have customers left because they can get BETTER service from other suppliers, you will look back and think, if only we weren't such fools!

18 /01 /25
In response to your replay
So, does this mean they will be able to supply the part I need?

2025幎1月15日
自発的なレビュヌ
Instant Pot UK ロゎ

Instant Pot UK からの回答

Hello Mr. T,

Thank you for taking the time to leave your review.

We are sorry to read that you were unable to purchase the protective heat pad that accompanied your Duo Crisp as an accessory.

All feedback is very important to us and we understand the need to offer replacement parts when accidents happen.

We have provided the details of your case to our product team to ensure we offer the best service we can for current & future products.

If we can provide any further help, please do not hesitate to reach out to us.

Best wishes,
The Instant Pot Team

5぀星のうち5の評䟡

InstantPot XL mealprep game changer

I’ve been using the Instant Pot almost every day, and it has completely transformed my cooking routine. It’s a true game changer! From perfectly cooked grains and beans, soups and even yogurt, everything turns out great with minimal effort. The convenience of having multiple cooking functions in one appliance saves both time and space in my kitchen. I especially appreciate how easy it is to clean, which makes meal prep even more enjoyable. Whether you’re a busy professional or just someone who loves to cook, the Instant Pot is a must-have.

2025幎1月14日
自発的なレビュヌ
5぀星のうち5の評䟡

My Vortex air Fryer had a crack in the


My Vortex air Fryer had a crack in the glass but was out of warranty. Nevertheless I contacted Instant Pot who responded immediately and after viewing a photo sent me a replacement at no cost. This arrived the following day!
As far as I am concerned the level of Customer service is as good as, if not better, than I have received from other companies. Thank you and well done to Kris and Jason who are a credit to the company

2025幎1月10日
自発的なレビュヌ
5぀星のうち5の評䟡

instant Pot Uk multi cooker and I’m


Got instant Pot Uk multi cooker and I’m absolutely happy with it !!! As professional Chef can say that it’s so useful product to Chefs and simply home cooks ! Multi cooker saving so much or your time plus equipment used for cooking . Absolutely happy , recommend and looking forward to purchase more products from Instant pot !!!!

JevTheChef !

2025幎1月13日
自発的なレビュヌ

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