Wonderful experience! The sales rep I worked with, Bo, was responsive, helpful and available. He was incredibly helpful as I worked to get our items done to perfection. Processing and shipment was ext... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sales Manager James Chang is who you need to work with! He handled a color mismatch and issues IMMEDIATELY upon receiving our email and his customer service is beyond any we’ve experienced befo... もっと見る
企業が回答しました
Best build and design options, consistent communication, on time delivery. And the final product? OUTSTANDING!!! The bold contrast and rich colors of our Instant Promo design really make us stand out.... もっと見る
企業が回答しました
My sales rep was super helpful and acomodated my requests quickly. The overall product quality has been maintained (or even in some cases improved) from previous materials.
企業情報
当該企業による記述
Instant Promotion Inc are one of the USA's leading manufacturers of Custom Printed Event Marketing products, including tents, flags, banners, trade show equipment and much more.
Fast, Free Visuals – Bring Your Brand to Life Instantly
当該企業による記述
- Get Your Custom Design in Hours, for Free!
- Bring your brand to life with a free custom visual for your tent, signage, or trade show display—delivered in hours, not days. No commitment, just a fast and easy way to see your design before you buy!
連絡先
3000 Perimeter Park Dr, Suite C, 27560, Morrisville, 米国
- 9199778862
- contact@instantpromotion.com
- instantpromotion.com
4.8
優良
752件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really pleaseed with the results
My experience was great! Order was shipped in time and the product arrived an the family were satisfied we did our first two events and we where a stand out it really amped up our business.
2025年8月11日
Instant Promotion からの回答
Hi Tyran, we're thrilled to hear your setup made such a strong impression at your first two events! It’s great to know the food vendor package helped Chi-Ty’s Signature BBQ & Catering catch people’s attention. Thanks for trusting us with your branding—we’re excited to see how your business continues to grow!
James Shang was amazing to work to work…
James Shang was amazing to work with, he was so patient as I navigated through the process of getting everything ordered and approved.
2025年8月13日
Instant Promotion からの回答
Hi Paula, thank you for the kind words! We’re so glad James was able to support you through the process and make things as smooth as possible. It was a pleasure working with you and the Cay Galgon Life House team—thanks again for choosing us!
We recently ordered two custom logoed…
We recently ordered two custom logoed canopy tents from Instant Promotions, and we could not be happier with the results! The entire process—from design to delivery—was smooth and efficient. The team was extremely responsive and made sure every detail of our logos and colors came out perfectly.
The tents themselves are very high quality—sturdy, easy to set up, and professional-looking. The printing is crisp and vibrant, and the branding really stands out. We’ve already received compliments at our events on how sharp and polished they look.
Overall, Instant Promotions exceeded our expectations with both their customer service and product quality. We will definitely be ordering from them again in the future and highly recommend them to anyone looking for custom-branded event materials.
2025年8月11日
Instant Promotion からの回答
Hi Don, thank you for the fantastic review! We're so glad to hear that both the process and the final product exceeded your expectations. It’s great to know the canopies are already making a strong impression at your events—your feedback on the design, color accuracy, and print quality means a lot to our team.
We truly appreciate the trust El Paso Health Group and Trinity Hospice placed in us, and we look forward to supporting your future events!
Instant Promotion からの回答
Hi Peter, we’re thrilled to hear you were impressed with the shipping speed and happy with the product! Thanks for trusting us with your order—wishing Driftwood Studios continued success at your events.
Instant Promotion からの回答
Hi Holden, thank you for the great feedback! We're happy to hear everything arrived quickly and met your expectations. It was a pleasure working with Barden & Barden—we appreciate your support!
Incorrect items shipped and then rectified.
This is not the first time the wrong items have been sent to me. I love the products from Instant Promotion, but shipping QC is lacking. I got the correct flag mounts, but 2 of 5 dust cover cases were not the size ordered. My 10x20 tents fit nicely in the bags sent for them and work exactly as planned and described. After our event ended and we were loading up, it was apparent that we received (3) 10x10 bags instead of (3) 10x15 as ordered. The packages were not labeled on any of the products and we had already sent away our pro carry bags so it was quite difficult to stuff the larger frames into the bags sent and we may have damaged them so I will be forced to pay for 3 additional bags for your mistake. We would not have even ordered these if the original design pro bags had held the tents properly without having to use zip ties to keep them from coming off of the tiny bases. At least the newer pro bags have addressed this with larger plates and an additional strap for securing the tents inside.
Great products in general with poor attention to fulfilling orders.
Follow up: As always, customer service is a high priority with this company and I am happy to report that I received replacement covers today, 9/7/25, for the ones that were incorrect without having to order them myself. Great job, Instant Promotion. Thank you for handling this proactively.
2025年8月18日
Instant Promotion からの回答
Thank you for the update, Paul — we truly appreciate you giving us the opportunity to make things right. While we regret the initial mix-up with the frame covers, we're glad our team was able to get the correct replacements out to you. Your feedback about the order accuracy is invaluable and has already helped us review internal processes. We’re grateful for your continued support and look forward to delivering a smoother experience next time.
Couldn’t have asked for better very friendly people quick and easy
Couldn’t have asked for a better experience.
2025年8月18日
Instant Promotion からの回答
Hi Ethan, we really appreciate your kind words! It’s great to hear that your experience was such a positive one. We’ve enjoyed working with the Window Wizards team and are glad we could deliver what you needed—thank you again for choosing us!
Great experience!
Great product, prices and customer service. I will absolutely order from here again.
2025年8月18日
Instant Promotion からの回答
Thank you, Rachel! We're thrilled to hear you had a great experience with our product, pricing, and service. It means a lot coming from the Rinaldi Brothers team. We’d love to work with you again whenever you're ready for your next order!
Classic Pro 13x20
Mr. James Shang made my experience so easy !!! He answered every question/concern I had. I could not be happier with my tent and table cover !!! Now my business info is on display for all to see !! The convenience of the roller bag is a must for my 13x20 . Material durable, color vibrate, info legible. I highly recommend this company. As a matter of fact, I gave another business owner the company’s website when they saw my tent at a recent event we were both participating in. I am planning on ordering a smaller one in the very near future !!!
2025年8月15日
Instant Promotion からの回答
Thank you so much, Rhonda! We're thrilled to hear how happy you are with your 13x20 setup for Carter's Kitchen. James will be glad to know he made the process smooth for you. It’s fantastic that your tent and table cover are helping your business stand out—those vibrant colors and clear info really do make a difference! We truly appreciate you sharing our website with another vendor, and we’ll be ready whenever you’re ready to design that smaller setup. Thanks again for your support!
Instant Promotion からの回答
Hi Greg, we’re so glad to hear you’re happy with the design and quality of your order! Thanks for taking a moment to share your experience—wishing King of T-Shirts continued success with your display!
Awesome Customer Service
Sales Manager James Chang is who you need to work with! He handled a color mismatch and issues IMMEDIATELY upon receiving our email and his customer service is beyond any we’ve experienced before from LookOurWay or previous tent manufacturer.
Sold frame and quality.
Dislike their logo (brightly colored) patch they add to the front and back AFTER proofs are signed off!
Again James Chang, is who you should work with if you need a great rep!
2025年8月11日
Instant Promotion からの回答
Hi Matthew, thank you for the fantastic review and for giving James a well-deserved shoutout—he’ll be glad to hear his quick response made such a strong impression! We’re also grateful for your honest feedback about the logo patch. While it's an industry standard, we understand how it can catch customers off guard, and your input is helpful as we look at ways to improve that part of the process. We're thrilled the frame and print quality hit the mark, and we hope your new setup serves PNW Cheesecake Co. well at every event!
Easy to create
It was easy to create the idea we had and the designers were very patient with our tweaking of the look. The product arrived quickly and great quality!
2025年7月23日
Instant Promotion からの回答
Thank you, Dan! We’re glad the design process felt smooth and collaborative, and it’s great to hear our team’s patience helped bring your vision to life. We’re also happy the final product arrived quickly and met your expectations for quality. We appreciate the City of Roseville choosing to work with us!
Best in the business
Top quality industry leading products. A pop up tent like no other, accessories to match and quick, responsive and helpful customer service that goes above and beyond.
2025年8月5日
Instant Promotion からの回答
Thank you, Charles! We’re delighted to hear you’re happy with the quality of the tent and accessories, and that our team was able to provide the responsive support you needed. We appreciate your trust in us and your kind words about the experience.
Great quality
2025年7月24日
Instant Promotion からの回答
Thank you, Jean! We’re glad to know you’re happy with the quality of your order, and we appreciate your choosing us for your Life Time event setup.
Excellent product
Excellent product! Well made, heavy duty and durable! Customer service/artwork team is awesome and super easy to work with! I will be ordering more items in the very near future to make my existing vendor canopy a little more flexible and tailored to event specific needs. 10/10 recommend.
2025年7月16日
Instant Promotion からの回答
Thank you, Matthew! We’re thrilled to hear the canopy has met your expectations for quality and durability, and that working with our team was a smooth process. We look forward to helping you add those extra pieces to make your setup even more versatile for Mason County 911’s events.
Instant Promotion からの回答
Thank you, Jeff! We’ve really enjoyed working with you over the years, and it’s great to hear our service is still hitting the mark. We appreciate MVHS Cross Country continuing to choose us for your canopy needs!
Ask and ye shall receive.
Y'all keep asking for reviews and I keep telling you, you are not priced competitively. The canopy and the frame (which is required) are sold separately yet marketed as a package. The width of the legs of the frame does not accommodate weights easily (unless purchased from IP, of course). Neither the frame nor canopy come with a case. Please stop asking me to review you. The stars will continue to go down.
2025年7月8日
Instant Promotion からの回答
Hi Tommy, we appreciate you continuing to share your thoughts. Your original quote included a frame, but during the selection process you chose the “no frame” option—which also includes a note clarifying that we can’t guarantee fit with other brands, and recommending our frames for best results. It’s something many customers do when they already own one of our frames, but we understand how that step could be overlooked or misunderstood.
As for the weights, the heavy-duty frame you later purchased features a wider leg profile—part of its added strength—which can limit compatibility with generic accessories. It’s a trade-off that supports durability, but we understand your concerns. We’ll continue working on making all of this as clear as possible upfront, and we appreciate your honest feedback.
ordered replacement parts
I had to order replacement parts for my tent. Customer service rep was nice and parts were delivered quickly. I would recommend adding more pictures and a more detailed description to the replacements parts. Overall great company.
2025年7月8日
Instant Promotion からの回答
Thank you, D'ette! We're glad to hear our team was helpful and that your replacement parts arrived quickly. We really appreciate the valuable feedback about adding more photos and detailed descriptions. We’ll definitely take it into consideration as we continue to improve the site. Thanks again for choosing Instant Promotion!
Customer service was excellent and easy…
Customer service was excellent and easy to work with. One of my accessories was not shipped correctly and they corrected it right away. The product produced is of superior quality.
2025年7月17日
Instant Promotion からの回答
Thank you, Dr. K! We’re happy to hear our team was easy to work with and responsive when the accessory issue came up. It’s great to know you’re pleased with the final product quality—that means a lot. We appreciate you choosing Instant Promotion for Wellness Concepts of Florida!
The tent is beautiful
The tent is beautiful. The materials are high quality. It came out just as designed. The only thing I wonder is the best way to keep the white material clean should it get dirty.
2025年7月1日
Instant Promotion からの回答
Thank you, Lori! We’re so glad to hear you’re happy with how your tent turned out and that the quality met your expectations. It’s always exciting to see a design come to life just as envisioned.
To keep the white material looking its best, spot cleaning with mild soap and water usually does the trick—and the canopy fabric is machine washable as well for a deeper clean. Let us know if you ever need care instructions or support!
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