Intelligent Golf レビュー 

As a financial accountant who has used Intelligent Golf (IG) for more than four years, I have serious concerns about the system’s reliability. Its modules do not communicate effectively with one another, making routine tasks unnecessarily difficult and frustrating.

The financial reports are inconsistent and poorly organised, and the system does not calculate VAT. In my experience, IG appears to be designed primarily for small private golf clubs and lacks the maturity, integration, and functionality expected from a modern club-management platform.

Customer support is also difficult to reach. When queries are answered, we are often told that the issue cannot be resolved or that a solution is still in development.

IG is integrated exclusively with ClearAccept for card-terminal payments. This prevents customers from choosing another provider or negotiating more competitive card-processing rates.

Based on my professional experience of using the system for more than four years, I would strongly recommend considering alternative providers.

Intelligent Golf and their support team are fantastic. Lee was extremely helpful with aspects where we needed help.

At our request, Lee from IG put together a very useful one hour Website Content refresher session. This was a very informative and useful session which Lee delivered in a clear, concise and very professional manner. This was an hour very well spent.

Lee Cowell was exceptional in the service and support that he offered me. My queries were professionally dealt with, in a prompt fashion and Lee was all to happy to assist with any other queries. A very professional service from Lee. Thanks for all of your help.

Duddingston Golf Club have used Intelligent Golf (IG) for approx. 7 years now.

The IG helpdesk have always been very supportive and very helpful any time I have needed them.

Sometimes their telephone lines are busy but the call back option works very well.

My latest call was with Lee, who very quickly understood my issue and explained what the problem was and how to correct it. Easy. Thanks.

Lee was very efficient in sorting out an IG technical glitch on our tee sheet.

Harry on Client Support - extremely professional and helpful. He set up our ipad to facilitate business/transactions both in our Halfway House on the golf course and in our restaurant, therefore becoming a remote till for table ordering.
What seemed like a complicated issue was resolved within one phone call with Harry.

Support from Dilly was great. Much appreciated, prompt service to answer my question. Spot on - many thanks!

Always on the end of the phone when urgent help is required, Lee in particular provides first class customer service

I have trusted intelligentgolf since from their early days and I still consider them the best Golf Club IT provider by a long way.
I have experience of many providers over my 30 years in golf club admin and would recommend IG to everyone from Club, County or Tournament Administrators.
This latest experience today was of a very fast and efficient response to a query.
It was resolved and I was also provided with a solution to fix it myself if it ever reoccured.
Thank you Lee Cowell.

We use IG at our golf club, I often need the support team, every time I ring the team are able to solve my issues and are always very helpful and professional.
As they have grown they have recruited new staff so the service has not faltered.

Lee Cowell in IG Support was extremely helpful, solved my IT issue and was very professional and pleasant. He is definitely my "Go To" when I have any tech queries.