Despite waiting 2 months before being notified that my lenses were finally on their way, 2 months later they still have not arrived. I have logged a complaint but that hasn’t even been acknowledged.... もっと見る
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レビュアーのコメントを見てみましょう
Hi, very fast delivery. I had trouble on the website with filing in my mailing address as it is different from my billing address. An email to you resulted in someone assuring me they got my correct... もっと見る
Interlenses was really fantastic about communicating their status regarding orders being shipped to the US. They emailed promptly to answer my initial question about whether their shipping had resume... もっと見る
I have been wearing 30 day contact lenses for more than 20 years. But the U.S. price of the lenses I have used has more than doubled over time. As a retired person cost has become a serious considera... もっと見る
企業が回答しました
企業情報
当該企業による記述
Interlenses is a European online retailer of contact lenses and contact lens accessories. We pride ourselves in providing a quick and hassle free contact lens shopping experience, and we aim to become "Europe's contact lens store." We have a huge selection of contact lenses available, and we have the most sold products in stock. We sell the exact same lenses that you would receive from your local optical store or doctor's office; the only difference is our lower price. Trusted since 2007, we have clients all over the world.
連絡先
Rua Vasco Gonçalves, lote 9, 2835-678, Santo Antonio da Charneca, ポルトガル
- (+351) 212459317
- info@interlenses.com
- interlenses.com
ネガティブなレビューの 53%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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The lenses never arrived
Despite waiting 2 months before being notified that my lenses were finally on their way, 2 months later they still have not arrived. I have logged a complaint but that hasn’t even been acknowledged.
Great service with great prices.
I don’t received my product
I don’t received my product. I expended more than 100€ for nothing. I emailed with no responses. I need contact or refund. Order #52005623
Friendly and helpful service. Fast delivery
Hi, very fast delivery. I had trouble on the website with filing in my mailing address as it is different from my billing address. An email to you resulted in someone assuring me they got my correct mailing address right away. No worries. Thank you!
never got the product
Interlenses saves me $$$
Very easy process and fast delivery. I save so much money using Interlenses.
Fantastic Communication
Interlenses was really fantastic about communicating their status regarding orders being shipped to the US. They emailed promptly to answer my initial question about whether their shipping had resumed, and then emailed updates as they happened. I was very pleased!
Order never delivered , no reply
I bought the product and they never sent me it , they also dont reply at all , i dont understand
I was able to purchase my usual contact…
I was able to purchase my usual contact lenses for less expense. The order was correct and arrived very quickly.
Wonderful!
This is my third time ordering and it has been great! They are quick to ship and I have had no issues.
Good purchase experience
Great selection of products at good prices, received in Montana after 12 days.
The product has never arrived
The product has never arrived. When I entered the address in your system the full address was shown, but by the time it got to the confirmation notice a critical line on the address disappeared. I did not realise this until I got the notice that the order had been delivered, which of course it was not.
This lenses is 100% good for swimming
My friend bought me the pack and I will never change this type of lenses
Count twice
I didn't know I only ordered half a year. Some clarity would be appreciated on quantity counts in the checkout cart.
Excellent easy to use service
Excellent easy to use service. Arrived within the timescale shown
My contacts got stuck in US Customs…
My contacts got stuck in US Customs because Interlenses could not provide them with the Device Listing Number, required to import medical devices into the US. As a result, DHL could not release them to me and had to return them to the originator. I’m out several hundred dollars.
The correct lenses I have got
There was problems with shipping delays…
There was problems with shipping delays because of the new tariffs. They helped reroute the shipping to another carrier. They emailed me throughout the entire process. They even credited me the extra tariff I had to pay in COD. Great service and always gets delivered. Top notch company and the only one I’ll use.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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