This visit was made to source a bottle to give as a Thank you to a friend who had helped me enormously. The choice was a little intimidating, not helped by the fact that I wasn’t buying for me. I... もっと見る
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We visited this shop after eating in The Fog House bar next door, to buy a bottle of their Gin as a gift. We were warmly welcomed and asked about our experience in the bar. The gin we required was not... もっと見る
As a regular customer unfortunately I can’t recall which visit this review relates to!!! However, it doesn’t matter because every visit is top class. I’ve recently been fortunate to meet staff Anne... もっと見る
企業が回答しました
Wanted 20 each miniatures of whisky and at first wine, both with personalised labels, for March 2025 celebration. Although not local to me I went to the inverurie Whisky Shop. Staff nice and helpful a... もっと見る
企業が回答しました
企業情報
Inverurie Whisky Shop について
当該企業による記述
Inverurie Whisky Shop
At the Inverurie Whisky Shop we are not just a shop. Customer service is always at the forefront in everything we do with each member of the team adding a little something extra with their knowledge and love of the product. We have our shop (instore and online), tastings, training and tours. Raising your glass to the extraordinary.
Visit Us Now連絡先
55-57 Market Place, AB51 3PY, Inverurie, 英国
- 01467 622412
- Info@inveruriewhiskyshop.com
- inveruriewhiskyshop.com
4.9
優良
1411件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Online purchase of taster selection
Online purchase of taster selection. Still getting through them but wonderful! Really easy to order and the follow up emails from the Team at the Store have been very helpful. Can't recommend them more!
2025年4月28日
Inverurie Whisky Shop からの回答
Thank you Chris for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. Its great to hear about our online experiences too and know that you are receiving the same consistency as in store. Thank you for the recommendation.
Friendly staff and great service
Friendly staff, who kept me informed from the moment I ordered online until I collected in person. Wouldn't hesitate to buy from Inverurie Whisky Shop again. Great service.
2025年4月25日
Inverurie Whisky Shop からの回答
Thank you Steven for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. Its great to hear about our online experiences too and know that you are receiving the same consistency as in store. Thank you for the recommendation.
Excellent Customer Service
Excellent response to request of product to be delivered. Presented with their individual wrapping which is a very nice touch. Hopefully they will restock this item soon
2025年4月21日
Inverurie Whisky Shop からの回答
Thank you Heather for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. Its great to hear about our online experiences too and know that you are receiving the same consistency as in store. Thank you for the recommendation.
Mike hosted a fantastic rum tasting
Mike hosted a fantastic rum tasting, giving an insight into rums matured both locally and in the Caribbean. Will definitely be back!!
2025年4月19日
自発的なレビュー
Inverurie Whisky Shop からの回答
Thank you OJ for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Fantastic rum tasting
Fantastic rum tasting. Mike knows his his stuff big time. Drank rums I would never have tasted otherwise. Great night out.
2025年4月19日
自発的なレビュー
Inverurie Whisky Shop からの回答
Thank you Iain for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Great rum tasting tasting evening
Great rum tasting tasting evening, Mike a great host as usual.
2025年4月19日
自発的なレビュー
Inverurie Whisky Shop からの回答
Feedback is important to us to continue to deliver good customer service so thank you Ross for leaving a review today.
Inverurie Whisky Shop からの回答
Feedback is important to us to continue to deliver good customer service so thank you Colin for leaving a review today.
We had a gift of a five whisky tasting
We had a gift of a five whisky tasting. Mike, the owner, is a brilliant host. He is very knowledgeable, and gives a lot of advice on the tasting, and how to enjoy your whisky. It was very well paced, really enjoyable. Great selection of whiskies available for purchase. Highly recommended!
2025年4月15日
自発的なレビュー
Inverurie Whisky Shop からの回答
Thank you Tony for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
A truly special experience
Mike was a brilliant host. Interesting, funny, warm- and knew his audience. And the whisky was incredible.
2025年4月15日
自発的なレビュー
Inverurie Whisky Shop からの回答
Thank you Juliet for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Great whisky at a great price
Great whisky at a great price, properly packaged. Fast shipping. All good !
2025年3月26日
Inverurie Whisky Shop からの回答
Feedback is important to us to continue to deliver good customer service so thank you Lieven for leaving a review today.
Great local supplier for whisky and events
Strong selection including loads of Indy bottlings. Arrange some great tastings and the whisky bar opening once a month is a nice little option to sample some great drams in a cracking little bar. Loyalty programme is also a good addition with decent rewards against purchases. Brilliant to have this on the doorstep.
2025年3月29日
Inverurie Whisky Shop からの回答
Thank you Kris for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Always fantastic!
2025年3月22日
Inverurie Whisky Shop からの回答
Feedback is important to us to continue to deliver good customer service so thank you Nick for leaving a review today.
Tone and integrity matter.
I liked this shop. The selection was good. What I didn't like? That they made light of addiction and the struggles of sobriety. Referencing Bill Wilson, co-founder of Alcoholics Anonymous and his reported final requests for whisky might have been intended as trivia, but the tone came across as flippant and insensitive. Addiction isn't a punchline, it's a lived experience for many, including the whisky community, this shop's customers!
When values are sidelined for cheap shock or engagement, it diminishes the experience for everyone. They've missed the mark, and as someone who believes in responsible communication around alcohol and is the son of an alcoholic, I expected better from this shop, given that they are ambassadors for scotch whisky.
The shop may stock a good range, but tone and integrity matter just as much as selection. Here's hoping this was a misstep, not a mindset.
2025年4月4日
自発的なレビュー
Inverurie Whisky Shop からの回答
Hi Evan,
Thank you for your review and comments.
We completely agree that alcoholism is not a laughing matter. We do promote responsible drinking and even run courses that high the dangers of excessive drinking and ways to promote responsible drinking.
With that said, we also feel that it is important to celebrate life’s ironies. There’s no getting away from the fact that Bill Wilsons request for whisky is ironic given all his fantastic work with the AA.
Our intention was not to be insensitive to Bills plight, but more to highlight his story and hopefully have our customers’ interest piqued. We hoped that they would then look more into his life, struggles and ultimate successes.
We did this in what we felt was a fun way to attract our customers attention. As you can imagine, the majority of our customers are whisky drinkers and I felt the post was aimed at them correctly.
I apologise that you were offended by the nature of the post, it was not my intention at all. I think a one star review is unjust, given our exceptional reputation on service, but I understand your reason.
It is certainly not in our culture to promote irresponsible drinking, it is quite the opposite in fact – we promote a drink less, drink better mantra.
Absolute gem for gin and whisky…
An absolute gem for gin and whisky lovers! The Inverurie Whisky Shop offers an incredible selection, but their Foghouse Gin is truly something special—smooth, aromatic, and bursting with flavor. The Gin Tasting Experience was fantastic—expertly guided, informative, and a whole lot of fun! The passion and knowledge of the team made it even more enjoyable. Whether you're a seasoned connoisseur or just starting your gin journey, this is an experience not to be missed. Highly recommend. Look forward to the next one!
2025年3月24日
Inverurie Whisky Shop からの回答
Thank you Diane for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Great shop with a vast variety of…
Great shop with a vast variety of spirits, beers and drinks to suit everyone.
Fab room upstairs for private events also!
2025年3月24日
Inverurie Whisky Shop からの回答
Thank you Nicole for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. We appreciate you recommending the events we do too:)
Dad's 70th birthday
For Dad's 70th birthday, we wanted to give him something unique, so we booked a whisky tasting in January. It exceeded our expectations in every way! The host shared fascinating insights into the history of whisky and presented everything in a way that was engaging, even for those of us who don't typically drink whisky. Would definitely recommend.
2025年1月18日
自発的なレビュー
Inverurie Whisky Shop からの回答
Thank you Rebecca for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. Its great to hear that the event was enjoyed thoroughly we hope to see you again.
My go to place for new whiskys
Great recommendations never been disappointed, discovering some great new whiskys
2025年3月22日
Inverurie Whisky Shop からの回答
Thank you Nick for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Fast and reliable
2025年2月20日
Inverurie Whisky Shop からの回答
Thank you Callum for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
Great Independant Bottler/Distiller Tasting Evening
Great evening with an entertaining/knowledgeable presenter & host, together with a enthusiastic 'crowd'
2025年2月24日
Inverurie Whisky Shop からの回答
Thank you for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service.
Fantastic customer service
I ordered a bottle of wine online as a gift for a colleague & where possible, I try to support local. Totally blown away when the recipient advised the gift had been hand-delivered! Excellent service, thank you!
2025年2月12日
自発的なレビュー
Inverurie Whisky Shop からの回答
Thank you Mary for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.
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