When dealing with an issue that isn’t the most comfortable to talk about, the staff can make all the difference in the world. They are kind, they listen and they are thoughtful. Rosa was the best, t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I c... もっと見る
Absolutely horrible company. I will say the product was effective however I was over charged one month and had to get a refund. That is understandable mistakes happen. About 2 months later my 3 m... もっと見る
Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my need... もっと見る
企業が回答しました
企業情報
Invigor Medical について
当該企業による記述
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
連絡先
1030 N Center Pkwy, 99336, Kennewick, 米国
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CAMILLE
I have often interacted with Camille using the Invigor Chat function. She has always been very knowledgeable and most helpful. She makes a special effort to follow-up with other Invigor team members on questions that I may have regarding the proper use of medications.

Invigor Medical からの回答
The meds are ineffective since you…
The meds are ineffective since you changed pharmacies

Invigor Medical からの回答
Awesome communication
Spoke with representative about ‘status’ display issues on my account. My status had moved from ‘Consultation’ to ‘ Prescription’ after I was approved for program, however later when I accessed my account again, the status reverted back to ‘Consultation’. The representative couldn’t determine why but confirmed with Pharmacy, my prescription is there. She’s writing up a ticket for IT to check into this glitch. I’ve nothing but great things to say about the chat agents… the 2 I’ve had were both awesome!! Very pleasant, professional, knowledgeable and patient. They answered all my questions and handled my concerns.

Invigor Medical からの回答
Jessa was extremely helpful and…
Jessa was extremely helpful and friendly, she answered all my questions promptly and offered me great solutions. I look forward to interacting with Invigor Medical in the future

Invigor Medical からの回答
Not receiving 30 day supplies for a 30 day medication
I've been ordering Sermorelin for the past 4 months. I receive a month supply of it but not enough syringes and alcohol pads for the whole month. Courtney Patterson-Manfredi is a terrible provider because she keeps prescribing less than enough supplies to last a month in order to even to even take the medication. I'll probably be cancelling. No provider has even reached out to me to see how my use of this drug is working out for me. I've seen no results yet and, at this point, not even sure if I'm actually receiving real Sermorelin..... For $374.00 a month?!?!?
***update on 04/02/24. Still having the same issues. Invigor will not allow me to switch providers. I will be cancelling moving forward. Please get your Sermorelin somewhere else!!

Invigor Medical からの回答
Thanks to Jessa
Thanks to Jessa for quickly assisting me with ordering online. I wasn’t able to but she provided the contact number and times I can call to order over the phone.

Invigor Medical からの回答
Jane was terrific and very helpful with…
Jane was terrific and very helpful with my order inquiry.

Invigor Medical からの回答
Excellence!!!!
Every time I have to have an interaction with any company, I hold my breath. Not with Invigor. I had to change my subscription today and true to form, Courtney was all over it. Got it done for me immediately even with a special request. Yes, they are a little more expensive than some of the other Telemed companies but their customer service is so worth it! Thank you again Courtney!

Invigor Medical からの回答
Jane was super informative and put my…
Jane was super informative and put my worries to rest

Invigor Medical からの回答

Invigor Medical からの回答
Jessa was very helpful in answering all…
Jessa was very helpful in answering all my questions quickly! Realtime!

Invigor Medical からの回答
Before I placed my order I had a…
Before I placed my order I had a question and called the customer service line and spoke to a live person which was nice. I do not recall his name however he was kind and helpful. I placed my order and had another question. This time I used the chat feature on the website which was easy to use and I got a quick response from Jane who was very kind and helpful and was able to get me the information I needed.
I will re-review once I receive the medication and update with time frames from order to consultation and meds received. So far I am happy with the customer service.

Invigor Medical からの回答

Invigor Medical からの回答
I spoke with Enzo and he helped me…resolve my problem.
I spoke with Enzo and he helped me resolve my request in a timely manner.

Invigor Medical からの回答

Invigor Medical からの回答
Invigor is Best Practices
I began using Invigor on Dec. 8th, 2023. My experience during this past 3 months has been very positive. They never fail to follow through. The Dr. calls are very helpful and professional. I switched to Invigor after using another company for only one month, and they made the switch seamless for me. I would not hesitate to recommend Invigor to anyone.

Invigor Medical からの回答
Thank You Jane
Thank You Jane, for the excellent service and answering all my questions

Invigor Medical からの回答
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