Invision Technology レビュー 

1,327
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... もっと見る

5つ星のうち5の評価

What a great company to deal with. I’ve used a lot of of their tilt swivel low profile TV mounts and they are about the best. Want to make a special mention to Victoria in customer service she was a... もっと見る

5つ星のうち5の評価

This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought one of Invision's monitor arm for two monitors that was missing a clamp, from a neighbor who promised to give it to me later. He never did. So, I reached out to Invision and even though my m... もっと見る

企業情報

  1. 電化製品店

当該企業による記述

At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.


連絡先

4.9

優良

TrustScore 5段階評価の5

1327件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,327)

過去12か月のレビュー数: 41

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Used item send instead of new

When you buy a new item it should be new, they sent me opened and somehow used one but the package was complete. To me, it's still usable and I didn't mind to keep the item but they offered me only "free return". Thanks you! I save my time and environment but it's not cool to pay full price for " second chance" item!

Update: I really can't remember this case anymore, but I remember I was looking for a middle ground solution. However, I got rally arrogant answer from your customer support and finally decided to follow up this with Amazon itself!

2024年8月30日
自発的なレビュー
Invision Technology ロゴ

Invision Technology からの回答

Hi Amir,

Thanks so much for updating your review.

Since your purchase was with Amazon, I'm so happy to hear they finally took responsibility for and resolved your issue. From the correspondence with Anne, I've been unable to locate any arrogant messages. It appears she was very informative and more than willing to assist & try to solve the issue on Amazon's behalf.

Regardless of where our products are purchased, we would always prefer for you to be 100% happy and I genuinely regret that you've opted to not respond to our emails, or continue to work with us.

Kind regards,

Victoria
Invision Customer Care

5つ星のうち5の評価

VESA mount for Sony TV (KDL 32W705B, 2015)

Mounting the VESA kit on my Sony TV (KDL 32W705B, 2015) was not staightforward. Although Sony said it was VESA compatible it did not have conventional spacing and I needed to get additional bits.
I got some very good advice from Invision customer support and the TV is now on the wall.

2024年7月30日
自発的なレビュー
5つ星のうち5の評価

Outstanding Customer Support and Tailored Solutions from Invision!

I recently purchased a dual monitor arm from Invision but encountered compatibility issues with my two monitors and struggled with the arms not being tight enough. I reached out to Invision's customer support, and I must say their service is immaculate. They took the time to understand my monitors and current setup, offering product recommendations perfectly tailored to my needs. Invision's customer service is incredibly helpful and responsive, resolving my issues promptly and efficiently. If you have any concerns, don't hesitate to contact them—they will go above and beyond to solve your problems. Highly recommended!

2024年5月1日
自発的なレビュー
5つ星のうち5の評価

Media wall

Updated at every movement of my order from placing to shipping and delivery. Great email confirming despatch and delivery. Extremely professional and polite sales Representative Lorna.
Truly appreciate

2024年7月28日
5つ星のうち5の評価

Great customer service and dual monitor arm

Great dual monitor arm, great customer service! After having received a package with missing parts, I contacted support and got help right away. I got clear instructions and a refund after returning. The way they handled it is great and I'm very happy with the dual monitor arm. Very solid and looks great on my desk!

2024年7月29日
自発的なレビュー
5つ星のうち5の評価

Excellent arms with easy assembly

Excellent arms with easy assembly, perfect for a double monitor set-up with more freedom than the cheap and cheerful Amazon ones.

Delivery was prompt via DPD, and I get the impression that I'll be able to contact them easily. if I needed, since they're a genuine UK company

2024年6月30日
5つ星のうち5の評価

Fabulous service!

We had a questions about mounting a new TV on an existing Invision wall bracket. Sent an email and got a same day response. When we asked another question, again the staff were very helpful and friendly.

2024年6月10日
自発的なレビュー
5つ星のうち5の評価

Great customer service

I had bought I vision products before and been impressed with the quality and value for money. I contacted them by email to recommend a product for a specific application. The response was prompt, helpful and professional.

2024年5月10日
自発的なレビュー
5つ星のうち5の評価

Customer satisfaction is their top priority

I had a problem with my monitor arm and contact the support. The support I experienced was kind and very helpful. I got a newer version of the monitor arm as a replacement which worked perfectly. At all times I felt that Invision's main priority is customer satisfaction. This customer support is the best experience I had among all the customer supports I experienced to date.

2024年6月4日
自発的なレビュー
5つ星のうち5の評価

Good Customer Support

Had an issue with one of the arms, reached out to customer support and they were very helpful, lots of communication and suggestions to fix the issue. In the end a replacement part waws needed and was sent out. One of the better customer support expericences I have had

2024年6月1日
自発的なレビュー
5つ星のうち5の評価

Amazing products and a customer support…

Amazing products and a customer support that goes above and beyond to help it's customers. I had an issue with a part I misplaced and the support I got from and advisor called Anna was perfect and efficient solving my issue in just one day after sending my support ticket. Highly recommend the company.

2024年5月15日
自発的なレビュー

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