I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What a great company to deal with. I’ve used a lot of of their tilt swivel low profile TV mounts and they are about the best. Want to make a special mention to Victoria in customer service she was a... もっと見る
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... もっと見る
企業が回答しました
I bought one of Invision's monitor arm for two monitors that was missing a clamp, from a neighbor who promised to give it to me later. He never did. So, I reached out to Invision and even though my m... もっと見る
企業情報
当該企業による記述
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
連絡先
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, 英国
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super Kundenservice
Hatte Probleme mit einer Monitorarmhalterung. Habe mein Problem per Email geschildert und direkt am nächsten Tag Hilfe vom äußerst freundlichen Kundenservice erhalten.
fantastic service
fantastic service. i would hihly recomend their products. ive been using it for several years now with many tv brackets and glass shelves.
Good customer service
They took care of me very quickly and efficiently, they solved my problem.
Outstanding customer service
moved house and lost some of the bits needed to re mount TV holder on wall. Invision couldn't have been more helpful, sending everything I need for free
Brilliant customer service
thanks you to everyone at invision
Amazing customer service
Amazing customer service, if only other companies were as good, as understanding and as eager to help!
Even though I did not buy it direct…
Even though I did not buy it direct from Invision when I had a proplem with part of the arm I emailed them toask advice and a lady called Victoria answered my email asked for more information got a replacement sent and it was sorted out in good time.
Unbelievable customer support
Unbelievable customer support. Nothing was too much effort. I was looked after from when I purchased the wall mount and even after the wall mount was installed. The Invision wall mount is exceptionally well made and I am more than pleased with my purchase. I can highly recommend Invision Technology’s AV mounting products
Really helpful when I needed to source…
Really helpful when I needed to source a spare part. Brilliant quick service. Many thanks to Lorna and Mark
Replaced gas-lift monitor arm under warranty
We have 3 Invision monitors arms. Good monitors arms. The gas-lift in one went last week. Invision replaced it under warranty, no hassles. Very happy.
Great Product
Initial contact was for advice which was promptly available and very helpful.
Duly purchased the correct mount for the job and seriously impressed with the sturdieness of the product.
Installation was straightforward and my Panasonic TV sits proudly and securely on the guest bedroom wall.
Thanks Invision keep up the good work
Really happy with the customer service
Really happy with the customer service, my son was given the double monitor stand but it was missing the desk clamps. Emailed customer service with some pictures and they sent out a replacement FOC. It was really appreciated, fantastic company. THANK YOU!
Outstanding customer serivce
In 2019, I reached out to Invision Technology seeking assistance in purchasing a wall mount. Their exemplary service exceeded my expectations, instilling confidence in my product selection. Today, that very wall mount still proudly adorns my wall, a testament to its enduring quality. Fast forward to the present, and Invision Technology continues to impress with their unwavering reliability and exceptional service. Recently, they generously provided me with detailed illustrations, guiding me on optimal TV placement within my existing wall mount setup. Despite not making a purchase this time, their dedication to customer satisfaction remains unparalleled as they went above and beyond to assist me.
Moniteur à 550€ brisé
J'ai acheté le MX450 la semaine dernière pour mon écran PC, le C32HG70. Celui-ci pèse environ 9,5 kilos et fait 32", soit bien en dessous des recommandations de la marque pour ce modèle (49" et 15 kilos).
Pendant quelques jours, rien de spécial à signaler si ce n'est que j'ai immédiatement trouvé que la taille de la base fixative était très limitée par rapport à d'autres modèles de support d'écran de cette taille, tel que l'Ergotron LX par exemple, que je possède également.
Hier soir, l'écran est tout simplement tombé de mon bureau (heureusement très solide) et s'est écrasé au sol, le rendant bien évidemment complètement inutilisable.
J'ai pu constater après coup que la longue vis de la base de fixation (qui était très solidement vissée à mon bureau) était devenue complètement tordue par le poids de l'écran, desserrant petit à petit la base de fixation du bureau car elle n'était plus droite, pour au final complètement lâcher et glisser, emportant mon moniteur avec lui.
Je suis sûr que ce support est parfaitement adéquat pour supporter un tel écran posé au centre de son point de fixation, mais ce n'était pas mon cas, le point de fixation était excentré par rapport à l'écran, ce qui a dû causer une force trop importante pour cette vis qui a fini par lâcher. Mon Ergotron LX a tenu cette même position d'écran pendant plus d'un an, il n'a fallu que 6 jours pour le MX450 pour briser mon écran.
Fast delivery
Fast delivery, slight issue when product arrived, but sorted very quickly with a very satisfactory outcome. Would highly recommend.
Good product, great customer service.
I got the MX400 last year and am very satisfied with the product. When I lost one of the clamp's rubber disk, their customer service was very responsive and helpful and immediately send me a replacement.
I can’t find anything negative to say…
I can’t find anything negative to say about the product. I’ve just mounted a couple of 27” monitors and without any adjustment whatsoever they’re easy to manoeuvre into precisely the right position. The mount fits rigidly to the desktop and the whole thing feels robust and well made. Cable management is also very straightforward. It’s made a huge difference to my desktop and given me back a great deal of usable space. And for the price? Excellent value.
Extremely high quality product
Extremely high quality product. It is robust and very well made. Brilliant product and rapid shipping (next day)
Impressed from start to finish
Found them online - great service and product (so far). It was great to be able to speak to someone knowledgeable easily. They helped point me to the right product. It was easy to buy online and arrived quickly. Thank you.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








