I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What a great company to deal with. I’ve used a lot of of their tilt swivel low profile TV mounts and they are about the best. Want to make a special mention to Victoria in customer service she was a... もっと見る
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... もっと見る
企業が回答しました
I bought one of Invision's monitor arm for two monitors that was missing a clamp, from a neighbor who promised to give it to me later. He never did. So, I reached out to Invision and even though my m... もっと見る
企業情報
当該企業による記述
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
連絡先
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, 英国
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent customer service, they were very helpful ensuring I got the best product to suit my monitor. Aftersales customer service was also top notch. Highly recommended.
Superb aftersales attention.
Fantastic customer service.
I love the monitor mounts I bought several years ago but lost a part in my recent move. The Invision customer team quickly helped me identify the part and sent it to me at my new home. Everything was handle via email. Fantastic experince.
Having lost certain parts to a product…
Having lost certain parts to a product that I purchased a couple of years ago, the customer service team managed to source these from the warehouse (they are not sold separately) and sent them into me. Top rate customer service!
top company
Excellent quality product, immediate response to pre purchase query, excellent delivery
Missing Parts & Box was already Open?* updated and sorted*
Im now updating the problem and reveiw. It clearly wasnt the companies fault but Amazon sending out damaged customer returns. After speaking to Invision Tech I was told that a fresh part would be sent out asap.
Great work
Invision HDTV-DXL Swivel TV Wall Bracket - 37-75" TVs
Bought the Invision HDTV-DXL Swivel TV Wall Bracket - 37-75" TVs for our Sony Bravia 55" telly. Easy instructions, well laid out, well made bracket, all the bits supplied in labelled packets, took me less than an hour to install.
Amazing service
I was very pleasantly surprised with the service I received from Invision Technology. I emailed them before I ordered with the specific model of the TV I was going to buy, to check that the bracket I had identified from their website was suitable.
They responded promptly, confirming that it was and sending an extra photo of how the bracket should look on the reverse of the TV so it was fitting properly.
I did contact them again for further help, and each time they responded promptly and thoroughly. I hope the product is as good as their service, it is due to be installed soon in a new kitchen.
Fantastic bracket and staff
The bracket I received from Invision for my TV was fabulous. The customer service is second to none, they offered any support that I might need, however the bracket was so straight forward to put up, no support was needed. Thank you, I would absolutely recommend the product, company and staff. 😊
I recently needed help to get some replacement parts
I recently needed help to get some replacement parts, the support team were amazing and located the parts and even arranged for these to be sent to me at no extra cost. Thank you so much to Anne and the team.
Thank you.
Fantastic customer service
Fantastic customer service. Helped me find right fittings for wall mounts left behind by previous owners. Saved me a considerable amount of money. Prompt and detailed advice received via email.
Would use this company again
Communication was excellent, product was exactly as expected and does the job perfectly. Delivered on time
Good quality and price
Products and Service Second To None
Over the past few years, I've made multiple purchases, and although the products have consistently met my needs and performed exceptionally well, it's the exceptional customer service that truly sets them apart. On two or three occasions when I required assistance, Invision exceeded my expectations by going above and beyond. Kudos to them for their outstanding work, and I hope they continue to excel.
Excellent customer service
During a recent house move, I misplaced one of the arms for my MX450 monitor stand. I contacted customer service to inquire about purchasing a replacement arm, and they immediately went above and beyond my expectations.
Without hesitation, they offered to send me a new arm free of charge. Their prompt response, willingness to assist, and generous offer greatly impressed me.
The new arm arrived quickly. I am incredibly grateful for the company's outstanding customer service.
I highly recommend Invision Technology for their high-quality products and exceptional customer service. They have earned my loyalty and I will continue to support them in the future.
Very good experience
I've received a help very quickly and the company has sent me a new replacement part. I was very impressed and surprised. Perfect support!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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