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Preços bom por produtos de alta qualidade. Fácil fazer e escolha e pagamento no site. Recebemos a encomenda rápido. Tivemos um engano e enganaram-se num dos produtos. Fizemos um email para informar do... ãã£ãšèŠã
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Metto una stella solo perché zero non si può mettere. Acquistata una piscina pagata 3 mila euro, consegna prevista 28/30 aprile ad oggi nessuna notizia del corriere, contatto questi maleducati e d... ãã£ãšèŠã
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Bons preços no melhor produto do segmento. Bom embalamento do produto o que não acontecia noutra empresa concorrente. Um transporte super rápido encomenda se num dia de tarde faz se pagamento recebe s... ãã£ãšèŠã
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Bom dia. Por vezes focamo-nos nas criticas negativas e esquecemo-nos de elogiar quando o serviço é excelente. Assim gostava de deixar uma palavra de agradecimento pelo excelente serviço prestado e dei... ãã£ãšèŠã
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4.4
470件ã®ã¬ãã¥ãŒ
ãã¬ãã£ããªã¬ãã¥ãŒã® 84ïŒ ã«åçããŠããŸã
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ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Réception hyper rapide avec des prix plus bas qu ailleurs. TrÚs contente.
Iot Pool ããã®åç
Thanks you!
Suite à une erreur du transporteur, le colis a dû être renvoyé de nouveau. Merci pour votre réactivité . Je suis trÚs satisfait
Iot Pool ããã®åç
Thanks you!
Lower price than other suppliers. Delivered quickly.
Iot Pool ããã®åç
Thanks you!
O envio veio enganado todavia a resolução foi resolvida pela empresa de forma rápida e séria.
Iot Pool ããã®åç
Thanks you!
Compré un robot de piscina y llegó averiado, lo notificó el mismo dÃa de recibirlo y no me están dando asistencia técnica, solo emails con mentiras dejando pasar el tiempo
Iot Pool ããã®åç
Lamentamos la situación. ¿Puede indicar lo numero de pedido o e-mail? En nuestros registros no tenemos ninguna encomenda con su nombre.
AprÚs l'achat d'une alarme de piscine Bcone, le SAV a été trÚs réactif et a respecté les délais de livraison annoncé suite à une rupture de stock.
Je suis content d'avoir effectué mon achat chez eux et avoir payé mon alarme nettement moins cher qu'ailleurs.
Je recommande ce site à 200%
Iot Pool ããã®åç
Thanks you!
Scam! Kein Update zu meiner Bestellung, die ich fÃŒr 2 Wochen aufgegeben habe. Kundenservice nicht erreichbar und Versand ist nie erfolgt.
Hier sind offensichtlich BetrÃŒger am Werk - Finger weg!
Update: ich habe Sie sowohl am 23.07. als auch am 28.07. kontaktiert, um nach dem Verbleib meiner Bestellung zu fragen. Leider erhielt ich weder die Information, dass das Produkt nicht auf Lager ist, noch eine Antwort auf meine Mails. Ich habe Sie allerdings von einer anderen Mailadresse aus kontaktiert, unter Angabe meiner Bestellnummer.
Iot Pool ããã®åç
Ich verstehe nicht, warum Sie das Ìber uns sagen. Ich erinnere Sie daran, dass Sie Ihre Bestellung am 15. Juli 2025 aufgegeben und noch am selben Tag eine BestellbestÀtigung per E-Mail erhalten haben: luXXX.XXXXXXXXger@gmx.at.
Wir haben weder per E-Mail noch telefonisch Anfragen von Ihnen erhalten.
Das Produkt ist derzeit nicht auf Lager und wir hoffen, es Ihnen in den nÀchsten Tagen zusenden zu können.
Wenn Sie Ihre Bestellung stornieren und eine RÌckerstattung erhalten möchten, kontaktieren Sie uns bitte. Wir werden den Vorgang dann bearbeiten.
Wir bedauern diese Art von Kommentar ÃŒber unser Unternehmen, das stets bemÃŒht ist, seine Kunden zufriedenzustellen.
UPDATE 1:
Ãber welche E-Mail-Adresse haben Sie uns kontaktiert?
Iot Pool ããã®åç
Thanks you!
The help with the order was excellent. The reordering worked really well
Iot Pool ããã®åç
Thanks you!
Processo de compra foi facil e a entrega foi rapida.
Iot Pool ããã®åç
Thanks you!
I have ordered a BBQ, parts for my pool robot, and other items from the IOT-POOL website (Order #23612).
According to the website, none of the items I ordered were out of stock. I paid in full for this order on APRIL 4th 2025.
Turns out that the BBQ I ordered was never in stock! I got to know this after many emails that I sent after hearing no news about my delivery for weeks!
After a barrage of emails, IOT-POOL informed me that the BBQ I ordered will be in stock in the last week of June.
Today it is July 14th 2025 - I heard NOTHING from IOT-POOL regarding:
1. Delivery of the items I ordered (totallying over 2700 EUR)
2. Potential refund if this delivery never happens!
I have sent them four (4) emails in the past week. No reply!
I will start formal legal proceedings if I do not get the items I ordered delivered, or if I do not get a refund.
Horrendous customer service!
Iot Pool ããã®åç
Good afternoon, Mr. Kelvin
First of all, we apologize for the inconvenience and the delay.
We try our best to inform the customer of all the steps, dates, and delivery estimates, but often we don't receive clear information from the supplier, which forces us to fail the customer.
I have information that you already have the merchandise with you.
Once again, our apologies.
Best regards
Das Algenmittel ist super, Wartezeit auf die Lieferung war auch in Ordnung.Nur leider ist der kleine Kanister total beschÀdigt an gekommen,zum GlÌck ist er nicht ausgelaufen.WÀre besser den Karton besser aus zupolstern wenn man FlÌssigkeit verschickt!
Iot Pool ããã®åç
Vielen Dank fÌr Ihr Feedback, wir arbeiten tÀglich daran, uns zu verbessern und werden dies auch weiterhin tun, um von Ihnen eine 5-Sterne-Bewertung zu erhalten.
I bought a liberty 400 robot. After a week absolutely no news on my order. Even after 3 emails.
What's the problem iot pool ?
Are you honest ? It's not a serious.
How can I be reimbursed?
Iot Pool ããã®åç
We apologize for the unpleasant experience.
Unfortunately, due to high demand, we are unable to deliver orders as quickly as expected on weekends and holidays.
We look forward to seeing you next time.
Iot Pool ããã®åç
Thanks you!
tres bon produit et rapidité de livraison
c'est parfait.
Iot Pool ããã®åç
Merci
Ordered a Dolphin Liberty 600 on May 15 because, honestly, the price was just ace. On the website, the item was clearly marked as "Available for dispatch" (and still is as of June 16). "Winner!" I thought as I'd been looking to get one for quite some time. Quickly ordered, paid, and sat back to await delivery.
Well, I sat a while. On May 21 I enquired about when the robot would be shipped. Surely, for things "available for dispatch", that would be fast, right? Wrong! It would be a week delay. Fine, that's acceptable. On followup on May 26, I learnt low stock and high demand caused further delays. How does that align with "available for dispatch"?
After a close to 30 day wait, I asked for the order to be cancelled and payment refunded which done within the 7 day time limit.
What annoys me no end is the mismatch between "available for dispatch" and actual stock. IoT Pool: please update your website to clearly show what's actually in stock or update your definition (again, CLEARLY) as to what "available for dispatch" actually means. If not, your representation of items as "available" could be interpreted as teasers solely designed to drive traffic and purchases. Because be fair: you did have my money the moment I bought something that wasn't there
Iot Pool ããã®åç
Good afternoon,
We apologize for the inconvenience.
When there is a high demand for a product, as was the case with the LIBERTY 600, stocks quickly deplete, and systems cannot manage incoming orders and those already invoiced, as is the case on days when warehouses are closed, such as weekends or holidays.
We deeply regret the situation.
We hope you will give us a chance in the future.
Thank you
I made a purchase for a pool robot, it has been exactly 2 weeks and it still hasn't been shipped. Not only has it not been shipped, but I haven't received any response despite emailing every day for the last 5 days asking for the current status. It's very disappointing. The responses here have generally been positive, and I trusted this site to place my order.
Iot Pool ããã®åç
Hello, we are truly sorry about the situation. We try our best to be completely transparent in these types of situations and we realize that we are not always able to provide the best service. The product in question is out of stock and has intermittent supplies and the manufacturer's forecasts are usually incorrect, which is detrimental to us and we assume full responsibility. The product is currently expected to be restocked in early July. We have this information on the product page and customers on the waiting list are informed of this situation, and we suggest, if possible, that they exchange the product. We would like to remind you that the manufacturer in question is Israeli and all production is located in Israel. Therefore, we anticipate further delays due to the geopolitical situation in the region. We would like to be able to prove this and help you find a solution.
Customer communication very good. Delivery as promised!! Perfect
Iot Pool ããã®åç
Thanks!
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