One of the worst retail / online buying experiences Iâve ever had. From outright lies, to empty promises, missing a safari trip photography due to not having our camera and nearly receiving our camera... ãã£ãšèŠã
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Ordered a Canon R7, body only. The cam came boxed and brand new. All accessories included, no hassles. I wasn't able to make contact via phone call, but did receive prompt e-mail response. Parcel was... ãã£ãšèŠã
Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the... ãã£ãšèŠã
Best price I could find for the camera I bought. Item received right on schedule. I was able to contact their customer support and confirm delivery times without any issues. Will definitely look here... ãã£ãšèŠã
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South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses
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HQ Offices, 2nd Floor, Tower B, Northlands Shopping Centre, Northriding, 2161, Randburg, åã¢ããªã«å ±ååœ
- 0101575029
- sales@irobustec.co.za
- irobustec.co.za
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I would recommend iRobust for yourâŠ
I would recommend iRobust for your purchase. Their prices are the best by far. The delivery time was 3 weeks that was longer than they told me. It would be nice if they communicated this to me so I would be aware. If I knew the delivery time took 3 weeks I would surely wait this time as the saving on the item is huge.
I really recommend iRobust as they fulfilled their commitment. I am very happy with my purchase and interaction with them.
Delays & misinformation
I ordered my Samsung S23+ with the thought i will receive my phone in 3 days or so! Well so after 4 weeks of promises it arrived eventually!
Samsung Galaxy S23 - Happy Customer
Very happy with my purchase (Samsung Galaxy S23) - the box was sealed with no issues with the phone
The warranty + set up printed manuals in the box were in Chinese which was a surprise but I just translated them with Google Lens easily enough plus most of the setup comes up on the phone anyway where you choose the language.
Unfortunately the supplier didn't have the colour I originally ordered but iRobust Tech did email me the next day to explain the situation and gave me alternative's which I appreciated
They answered the phone and told me whyâŠ
They answered the phone and told me why the order was delayed.
Easy purchase and great service
Online purchase was fast and easy. There was a little delay with the delivery time, but Thebe was very helpful and informative all the time.
Also, the camera arrived perfectly packed and in optimum conditions.
Thank you for your service! ð
Losing one star for not returningâŠ
Losing one star for not returning calls, best price by far the delivery time not what they claim but acceptable, Thebe answers the phone promptly and friendly.
Very efficient delivery
Very efficient delivery, kept me updated every step of the way. Prices are very competitive, cheaper than all outlet stores
Good customer service.
Contactable on phone, not great with dispatch updates
Not too bad - impressive response and contactable telephonically, which is rare these days! Alas, we kept needing to follow up as the order was confirmed but no further communication were received on the dispatch etc. We got our order, but much later than anticipated with no updates along the way.
Trusted online purchasing
No nonsense online purchasing experience. They could have provided more progress feedback before the item is in hand of the courier. Competitive pricing!
Trustworthy, Delivers as promised
Never heard of this company until I stumbled upon them searching for a Nikon P1000...
They had the best price and I took the risk, they made contact and the camera was on its way the next day.
The camera has been received since and am very happy with my purchase.
Give these guys a try.
Great service from online company
Even though it seems I got a defective product, the company had no problem to sort this out for me as soon as they opened in January. They are friendly, helpful and respond quickly to emails. Thebe has been a superstar when it comes to service delivery which is rare in our country. He seems to really care about the clients he works with and that puts a person at ease that the query is taken seriously and will be dealt with efficiently and professionally. Very happy so far, just waiting for my replacement
Wanted to purchase a camera online
Wanted to purchase a camera online. Thought it best to drive to their offices in Randburg. Cant seem to locate their offices, also no one is answering their phone..
I received excellent services
I received excellent services, especially a few days before Christmas.
Thank you for excellent services.
Service excellence and very friendly informative staff. Affordable prices
I bought a brand new Samsung 23 Ultra with very reasonable price,consultants very friendly and informative. I was also assisted with regards to getting a change of colour with their excellent recommendations I got a perfect colour not the one I initially bought online . Perfect service
Excellent price and purchase was easy
Excellent price and purchase was easy. Reasonable delivery time
This company do not communicate
This company do not communicate, you pay the money and then hear nothing for almost 2 weeks! They do not have stock. Highly disappointed with the service and it made the transaction so much stressful ð«

iRobust Tech ããã®åç
Best Christmas Ever
I did a lot of research and wanted a Canon 90D camera. IRobustec had the best price by far. I had a few questions regarding delivery so I phoned them and the person was very friendly and helpful. I am giving five stars although I had to wait a week before delivery was made, understandably so as I did order it a week before Christmas and they had to wait for stock. Iâm more than satisfied with my purchase, my camera arrived safely, bubble-wrapped and all (which was a concern to me so I was very happy with this) and I will definitely make use of them again. They can maybe update their Facebook page to keep us up to date on new arrivalsð€
Fast service including fast delivery
Fast service including fast delivery. Thx appreciate
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