iRobust Tech ロゎ
りェブサむトにアクセス

iRobust Tech レビュヌ 125

•
TrustScore 5段階評䟡の4.5

4.3

カメラ屋
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

One of the worst retail / online buying experiences I’ve ever had. From outright lies, to empty promises, missing a safari trip photography due to not having our camera and nearly receiving our camera... もっず芋る

5぀星のうち5の評䟡

Ordered a Canon R7, body only. The cam came boxed and brand new. All accessories included, no hassles. I wasn't able to make contact via phone call, but did receive prompt e-mail response. Parcel was... もっず芋る

5぀星のうち5の評䟡

Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the... もっず芋る

5぀星のうち5の評䟡

Best price I could find for the camera I bought. Item received right on schedule. I was able to contact their customer support and confirm delivery times without any issues. Will definitely look here... もっず芋る

䌁業情報

  1. カメラ屋
  2. 携垯電話販売店
  3. 電子機噚䌚瀟

圓該䌁業による蚘述

South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

125件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 40に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

Good experience

Ordering online was quick and easy to do. Company was easily available telephonically. Assistance was always so patient and helpful. Only issue was lack of communication regarding delays in delivery times, hence 4 stars not five. Nevertheless, was sorted with a quick phone call.

2023幎12月14日
5぀星のうち2の評䟡

Over 2 weeks for a delivery

Placed an order for a phone tool about 3 days for them to respond to the Order , another 2 plus weeks for delivery not great service

2023幎7月25日
自発的なレビュヌ
iRobust Tech ロゎ

iRobust Tech からの回答

Good morning Stefan,

Thank you for taking the time to share your feedback regarding your recent order for a phone. We sincerely apologize for the delays you experienced in both order processing and delivery. We understand that prompt communication and timely delivery are crucial aspects of providing excellent service, and we are disappointed that we fell short of your expectations.

We deeply regret any inconvenience this may have caused you. Your feedback is invaluable to us as it helps us identify areas for improvement and make the necessary adjustments to enhance our services. We are actively reviewing our order processing and delivery procedures to ensure that such delays do not occur in the future.

If there is anything specific you would like to discuss or if you have any further concerns, please feel free to reach out to our customer service team. We are committed to rectifying this situation and ensuring that your future experiences with us are nothing but positive.

Once again, we apologize for the inconvenience you encountered and appreciate your patience and understanding.

5぀星のうち1の評䟡

Worst service or scam

This place is either a scam or has the worst service delivery ever.

Placed order (Steamdeck for R17000) on 23 June for an item that said "In Stock" and 5-7 business days for delivery.
Phoned the next week to follow up, no answer after dozens of phone calls for three days, no response from live chat.

Finally someone phoned me back. Thebe. Good sales person. Unfortunately, there was a delay, promised I would get tracking number before 7th July. Then another delay.

Promised I would get tracking number for my order on 12th. I am writing this review on the 13th. I requested a refund today.

Phoned, no one picked up. Thebe tells me to message him cause he is in a teams call. He will call back in 15 minutes. 1 hour passes, I call.

Thebe says yes I can get a refund. I email my bank details in the morning. I request a response to my email for the refund, and Thebe insures me he will send an email before end of business.

It is now after business hours. I didn't even get an email back.

I fear my money is lost. DO NOT TRUST this company. I have proof of every single thing mentioned in this review.

2023幎7月13日
自発的なレビュヌ
iRobust Tech ロゎ

iRobust Tech からの回答

Good morning Wessel,

We appreciate your willingness to adjust your Google review and providing us with feedback regarding your experience. Your feedback is vital in helping us address any shortcomings and improve our services.

We apologize for the difficulties you encountered during your interaction with our company. We take full responsibility for the delays, lack of communication, and any inconvenience this has caused you. Your order experience is not reflective of the level of service we strive to provide.

We want to inform you that your refund was successfully processed on the 21st of July 2023. We apologize for any confusion or concern caused by the delay in the refund process.

Please know that we are actively working on enhancing our communication channels and streamlining our order fulfillment procedures to prevent such issues in the future. We truly value your feedback and will use it to make meaningful improvements to our processes.

If you have any further questions, concerns, or feedback, please do not hesitate to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報