Irrigationk レビュー 8

Product never arrived just a load of tracking references that looked like it was made up.
Don’t waste your money or your time
(Wrote this review because I thought It might save someone some inconvenience In the future)

Horrible company. Sent me the wrong item and won’t correct

After advertising the product in au I was charged three times the amount through PayPal as it went through as USD. When the products arrived only one is genuine as advertised the other two are imitation. That truly confuses me as it clearly shows they are ripping their customer off.

I recently purchased an affordable solution to my organizing needs. For a reasonable price, it effectively maximizes closet space. It's both practical and a great value for money. A real gem for anyone who needs extra space without breaking the bank.

Total scam, my item was seized by boarder force and despite my best efforts I have been unable to get a refund even though they will get the item back and I cannot receive it.

This firm should not be taken seriously. I also don't understand where Trustpilot (as the only one) got positive revews from? I bought 2 camping gas burners. The couplings of both burners on the gas cylinders do not fit. So I don't have anything to do with it, but I did pay € 60.00 for it. They refuse to take any responsibility and offer 7USD and after some email exchanges 12USD (a tip) as compensation? What good are two gas burners that don't do what is promised on their website? They suck to me. So I didn't receive the right products. And what good is a tip of 7 to 12USD? Every webshop should take back defective products within 8 days and refund the purchase price. Even if I wasn't satisfied, they would have to do so according to the law. Every webshop knows this. I refuse to accept this!

Response from irrigationk.com…
Please accept my sincere apology. My kind customer.
On behalf of the company, I express my sincere apologies to you.
I will feed your questions back to the company leaders,
and we will work hard to improve the service.

Me:
This is exactly the reaction I've been getting for months.
I can write that I have the feeling that my emails are being read by a computer and are also being answered by a computer.
I can write that I am now tired of trying to teach them that the products I purchased do not work.
It makes no sense because they always respond with standard "answers". !!!

The service is ZERO because they can't read and because they can't think.
What a crap company!!!

It is now April 2025.
I have received a response to my review on Trustpilot in which they write:"
Dear Valued Customer, we sincerely regret any inconvenience caused. Please send your order number to ... and we will work to resolve the issue promptly.
Sophia, Senior Director of Customer Support, Irrigationk.com
So the standard response.

So I sent an email in which I once again state my complaint.

Then I did this a few more times.

UNFORTUNATELY THEY NOW DO NOT RESPOND AT ALL!!!

They do not take their responsibility! DO NOT BUY HERE!!!

Decent multifunctional bag, satisfactory purchase. The leather gives it a classy aesthetic which I truly appreciate. With use, they might loosen up. the zippers are a bit stiff.