My new Isinwheel was delivered with a faulty battery. The warranty process was torturous. Numerous emails back and forth, videos, two trips to a local e-bike shop for diagnosis and finally, way too... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Ma bicyclette electrique isinwheel a developpé un problème apres un temps.j’ai contacté la compagnie et ils ont analysé le probleme et l’ont réparé .tres bon suivi.Je recommende cette compagnie.Gilles... もっと見る
Purchased E bike from Isinwheel. Bought my ebike a few months ago and love it. Everything works. I use it every day. I had an issue with my front tire and customer service was great to deal with. Go... もっと見る
I want to start out saying how truly great full I am for the help and support I recieved during my troublesome times. The support team at isinwheel delivered not only prompt solutions to my inquiries,... もっと見る
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Really fast replies to the help I needed
Great company great customer service…
Great company great customer service hands down
The G2's we bought have been great
The G2's we bought have been great, perfect for what my wife and I need for camping. Well built, easy to use. Isinwheels knocked it out of the park.
Easy Process
All I had to do was call and explain, and they helped me very clearly and made it easy to relieve the issue.
Best customer support team ever!!!
Best customer support team ever!!!! I had an issue with my new scooter lights not working. I simply went to my Isinwheel app and texted the team and told them my problem in detail. A technician replied back and even gave me instructions on how it might be fixed. After trying the steps I still had no luck. They simply sent me a new set of lights for free no questions asked. I was able to plug them in and presto!!!! Perfection!!!! Thanks to Isinwheel's customer support team and technicians for an outstanding job in handling my situation as they did.
Customer for life, Ryan Compton, Temple, Texas.
Their customer service is amazing
Their customer service is amazing! They were very helpful and communicated with me to resolve my issue with a part. Highly recommend
Best electric scooter
Best electric scooter. Have nice light setting and my wife like Parking function is very good.
U7, U8 Isinwheel
Got 2 e-bikes from Isinwheel. Very great products and excellent customer service. Highly recommend it if you decide to have a nice ride.
Isinwheel product GT2 created a huge…
Isinwheel product GT2 created a huge impact on my life, gave me a style, uniqueness and save my time. Love the product and customer service as well.
Not only was this board amazing but the…
Not only was this board amazing but the customer support was just as amazing! They have definitely earned a new long time customer
Simple easy website
Simple easy website, simple assembly, and more important fast delivery overall experience is fantastic A5
The scooter is built very well All the…
The scooter is built very well All the bolts are tightened and ready for the road I hit bumps on my way to work I go up hills and my safety is great
Reliable work transportation
I'm able to make a 15 mile commute to and from my workplace so a 30 mile trip everyday and still have battery left over to have a little fun. I really like this e-bike and I have advertised it as much as I can to all of my friends to tell them to get one to save them some gas money!!
I didn’t realize how well made…
I didn’t realize how well made Isinwheel s10Max was until I had to ride it back and forth to work every day. 7 miles there and 7 miles back. 25 minute ride each way. 14 miles every day. S10Max has not let me down!
I live in the Nevada Desert and I’m a tough guy, who lives in a tough climate. So I put the s10Max through rigorous conditions. And to my surprise the s10Max takes a licking and keeps on ticking! It is very,very well made like a Swiss Army knife. As long as I keep it clean and fully charge it runs like a Duracell Battery. On the Road or in the Desert you can always count on the Isinwheel s10Max
Great Product, But Customer Service Needs Serious Improvement
I’ve been a customer of isinwheel for a while now and have actually owned two boards. The product itself is great and I really enjoyed using it. However, the customer service experience has been frustrating. When my second board was damaged, I reached out for support and ended up going back and forth between representatives without getting clear answers. Even after calling, it felt like there was a disconnect between the customer service agents and whoever makes the final decisions. The emails I received were confusing and didn’t offer real solutions.
I understand that some damage may not be covered under warranty, but the communication could be much clearer, more consistent, and more supportive. I really like the product, but the customer service needs improvement.
V10 very well built
First of all Lightning fast shipping, 3 days CA to WA at the door. Quality construction, im 210# rider, ive got over 100 miles on it. Hard riding, hard carving, high speed, hard braking. I feel like I've been rough on it but its still like new, even the tread on tires holding up. I love it so much I bought a second one to put PU street wheels on. 2 V10's for around the price i was going to pay elsewhere. Great Eboard isinwheel!
I just have to leave a big THANK YOU to…
I just have to leave a big THANK YOU to the support team that solve my issue so fast in a matter of 3 days I'm now waiting for my battery keys to be delivered. So fast so easy and amazing experience. 100% recommend isinwheel electric bikes to firends and people I know.
I love my h7pro
I love my h7pro
The scooter itself is big enough for bigger sized body’s
I’m 6’2 and have no problem zipping around on this scooter!
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