My experience with Ivy rx has been seamless and smooth. Anytime i have had a question the support team has been wonderful! The doctor and nurse practitioner have been also been very helpful and have a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Communication is great! Packaging is first class ! Cant say enough about the packaging ! Did i mention the great packaging ! The packaging a lone is pushing me towards a continuous subscription ! Look... もっと見る
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Everyone at the IvyRx team was very attentive, and helped me along the way with whatever concerns I had. The doctor and the support staff were all very nice and helpful! Mike helped me cancel my membe... もっと見る
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Been customer for several years. They are now offering newer, less expensive pricing, and I am setup for higher price. Simply called and explained I’d like to continue but at a lower price/today’s p... もっと見る
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企業情報
Ivy Rx について
当該企業による記述
連絡先
111 NE 1st Street 8th Floor #8564, 33132, Miami, 米国
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4.7
優良
7679件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My journey to a healthier life!
Well I’ve just started this program and so far everything is going great. I have no side affects at all and I’m down three pounds in two weeks.
Would also like to thank Jerilyn with the few questions I had about this program. Responded really quick and was very understanding and very helpful. Would recommend this program to anyone.
2026年10月21日
Ivy Rx からの回答
Thank you for sharing the start of your journey with us! We’re glad to hear things have been going smoothly so far and that you’re pleased with your early progress. It’s also wonderful to know Jerilyn was quick to respond, understanding, and helpful with your questions about the program. Her support reflects the Responsiveness and Understanding we strive for at Ivy Rx. We truly appreciate your recommendation and are always here if you need anything.
Ivy Rx からの回答
Thank you for your kind feedback! We’re glad you had a great customer service experience with Ivy Rx. We truly appreciate your support and are always here if you need anything.
I have almost going for a month and I…
I have almost going for a month and I have lost no weight. I still have a lot of cravings. I still am very hungry. I feel like it’s not working. I am walking. I am eating healthier, but still nothing‘s happening.
2026年10月21日
Ivy Rx からの回答
Thank you for sharing your feedback. We’re sorry to hear that you have not seen the progress you were hoping for and that you are still experiencing hunger and cravings despite your efforts.
We understand how discouraging this can feel, especially when you are staying active and making healthier choices. Treatment response can vary from person to person, and your concerns are important. We encourage you to connect with your provider so they can review your current treatment and determine whether any adjustments may be appropriate.
A member of our team will also be reaching out directly to help review your concerns and support you with the next steps.
I had a wonderful experience
I had a wonderful experience! The customer service was excellent; Sai was friendly and professional, and she exceeded my expectations. Ivy truly cares about their customers and goes above and beyond to make sure you’re happy. I highly recommend them.
2026年10月21日
Ivy Rx からの回答
Thank you for such a wonderful review! We’re so glad Sai was friendly, professional, and able to exceed your expectations. It means a lot to hear that you felt genuinely cared for and supported throughout your experience. His service reflects the Understanding, Responsiveness, and Trustworthiness we strive for at Ivy Rx. We’ll be sure to share your kind words with Sai, and we truly appreciate your recommendation.
RHINARD was very helpful
2026年10月21日
Ivy Rx からの回答
Thank you for the kind words about Rhinard! We’re glad he was very helpful and made your experience a positive one. His support reflects the Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Rhinard, and we’re always here if you need anything.
Ivy Rx からの回答
Thank you for your kind feedback! We’re so glad you had a great customer service experience with Ivy Rx. We truly appreciate you sharing this and are always here if you need anything.
Jeryln was very helpful
Jeryln was very helpful and explained everything to me in detail about what was going on. I didn’t understand at first but now I do and am very happy with the outcome.
2026年10月21日
Ivy Rx からの回答
Thank you for sharing your experience with Jerlyn! We’re glad she took the time to explain everything in detail and helped turn an initially confusing situation into one you felt comfortable and happy with. Her support reflects the Understanding and Transparency we strive for at Ivy Rx. We’ll be sure to share your kind words with Jerlyn, and we’re always here if you need anything.
Happy repeat customer!
I had some questions about my order. I worked with rosette to get it fixed. It was resolved without a few hours, happy repeat customer!
2026年10月21日
Ivy Rx からの回答
Thank you for being a repeat Ivy Rx customer and for sharing your experience! We’re glad Rosette was able to help with your order questions and get everything resolved within a few hours. Her support reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your kind words with Rosette, and we truly appreciate your continued trust in us.
Lesther from customer service has…
Lesther from customer service has always been quick to reply . And is really great at explaining certain things I had questions about. Fast communicator and gets things done. Thank you
2026年10月21日
Ivy Rx からの回答
Thank you for sharing your experience with Lesther! We’re glad Lesther has consistently been quick to respond, clear when explaining your questions, and effective in getting things taken care of. That kind of support reflects the Responsiveness, Transparency, and Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Lesther, and we’re always here if you need anything.
Ivy Rx からの回答
Thank you for your kind words! We’re so glad you’ve had an outstanding experience with Ivy Rx from start to finish. Providing dependable, high-quality support reflects the Trustworthiness we strive for in every interaction. We truly appreciate your feedback and are always here if you need anything.
Sai was my customer service agent and I…
Sai was my customer service agent and I appreciated her patience and timely response and her assistance in getting me the help I needed.
2026年10月21日
Ivy Rx からの回答
Thank you for sharing your experience with Sai! We’re glad he was patient, responsive, and able to help connect you with the support you needed. His service reflects the Understanding and Responsiveness we strive for at Ivy Rx. We’ll be sure to share your kind words with Sai, and we’re always here if you need anything.
Ivy Rx からの回答
Thank you for the wonderful feedback about Lei! We’re so glad he provided the help and support you needed and made such a positive impression. His care reflects the Understanding and Responsiveness we strive for at Ivy Rx. We’ll be sure to share your appreciation with Lei, and we’re always here if you need anything.
Rhinard was really nice and very…
Rhinard was really nice and very helpful. Great customer service!
2026年10月21日
Ivy Rx からの回答
Thank you for the kind feedback about Rhinard! We’re glad he was friendly, helpful, and made your experience a positive one. His support reflects the Understanding and Responsiveness we strive for at Ivy Rx. We’ll be sure to share your appreciation with Rhinard, and we’re always here if you need anything.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I want to give a big thank you to Rosette for all her help in getting my medication. She made the whole process so easy and stress-free for me. Her support, kindness, and willingness to help made such a big difference. Thanks to her, I didn’t have to worry or feel stressed about getting my medication. I truly appreciate her dedication and excellent service. Rosette is amazing, and I’m very grateful for all her help!
2026年10月19日
Ivy Rx からの回答
Thank you for such heartfelt feedback about Rosette! We’re so glad she made the process of getting your medication feel easy, smooth, and stress-free. Her kindness, dedication, and willingness to help reflect the Understanding, Responsiveness, and Trustworthiness we strive for at Ivy Rx. We’ll be sure to share your wonderful words with Rosette. We truly appreciate your trust and are always here if you need anything.
Ivy Rx からの回答
Thank you for your continued trust in Ivy Rx! We’re so glad you consistently receive excellent service from our team. Your kind words mean a lot to us and reflect the Trustworthiness we strive to provide in every interaction. We truly appreciate you and are always here if you need anything.
Jerlyn Answered all my questions and…
Jerlyn Answered all my questions and was very helpful. I’m thankful she answered everything and was clear on what everything ment
2026年10月20日
Ivy Rx からの回答
Thank you for sharing your experience with Jerlyn! We’re glad she took the time to answer all of your questions and explain everything clearly so you felt confident and informed. Her support reflects the Understanding and Transparency we strive for at Ivy Rx. We’ll be sure to share your kind words with Jerlyn, and we’re always here if you need anything.
I love this company
I love this company. My treatment plan works excellent. I’ve only had short-lived minor side effects slight headache. Their team is easy to work with. Within their app, I’ve been able to contact and get a response right away very helpful and they always send me text to check on how I’m doing. I would highly recommend this company for losing weight or to quit drinking!!! GLP – one helps with more conditions than just losing weight. My personal doctor approves.
2026年10月20日
自発的なレビュー
Ivy Rx からの回答
Thank you for sharing such a detailed experience! We’re so glad you’ve been pleased with your treatment plan and that our team has been easy to reach through the app whenever you’ve needed support. It’s also wonderful to hear that the regular check-ins have helped you feel cared for throughout your journey. Your experience reflects the Responsiveness, Understanding, and Trustworthiness we strive for at Ivy Rx. We truly appreciate your recommendation and are always here if you need anything.
Happy with customer service
Very happy with the Health Nelson gave really good information. Thank you.
2026年10月20日
Ivy Rx からの回答
Thank you for sharing your experience! We’re glad Nelson was able to provide helpful information and make you feel well supported. His guidance reflects the Understanding and Transparency we strive for at Ivy Rx. We’ll be sure to share your kind words with Nelson, and we’re always here if you need anything.
Ivy Rx からの回答
Thank you for your continued trust in Ivy Rx! We’re so glad our team has consistently gone above and beyond to support you and make your experience a positive one. That dedication reflects the Understanding and Trustworthiness we strive for in every interaction. We truly appreciate your kind words and are always here if you need anything.
The difficult to find the conversation…
The difficult to find the conversation you had with another staff member! Seems like they don’t talk to each other about your concerns!!So, you have to start over and over again! You need to streamline your messages so people can refer to it and give your customers the solution(s)!! It’s frustrating to keep talking about the same issues to different people which delays the expected results!
2026年10月13日
Ivy Rx からの回答
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by having to repeat your concerns and explain the same situation to different team members.
We understand how important it is for communication between our support teams to feel seamless and coordinated. You should not have to repeatedly start over when seeking assistance, and we appreciate you bringing this experience to our attention.
We are continuously working to improve how conversations and case details are documented and shared so our team can provide more consistent and efficient support.
A member of our team will be reaching out directly to review your concerns and help ensure any unresolved issues are properly addressed.
Thank you for your patience and for giving us the opportunity to improve your experience with Ivy Rx.
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