Ivy Rx レビュー 

Ivy Rx からの回答

2026年10月20日

Thank you for sharing your feedback. We sincerely apologize for the frustration caused by having to repeat your concerns and explain the same situation to different team members.

We understand how important it is for communication between our support teams to feel seamless and coordinated. You should not have to repeatedly start over when seeking assistance, and we appreciate you bringing this experience to our attention.

We are continuously working to improve how conversations and case details are documented and shared so our team can provide more consistent and efficient support.

A member of our team will be reaching out directly to review your concerns and help ensure any unresolved issues are properly addressed.

Thank you for your patience and for giving us the opportunity to improve your experience with Ivy Rx.

Ivy Rx からの回答

2026年10月21日

Thank you for sharing such thoughtful feedback about Paul! We’re glad he provided professional, courteous, and thorough support while helping you navigate the medication recall. It’s especially great to hear he kept you informed about the replacement process, expected timelines, and proper disposal while making sure your concerns were escalated appropriately. His care reflects the Safety, Responsiveness, and Transparency we strive for at Ivy Rx. We truly appreciate your patience while awaiting the replacement medication, and we’ll be sure to share your kind words with Paul. We’re always here if you need anything.

Ivy Rx からの回答

2026年10月21日

Thank you for the kind words about Rhinard! We’re glad his quick response and support gave you the extra encouragement you needed along your weight loss journey. His service reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Rhinard, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月21日

Thank you for the kind feedback about Jan! We’re glad he was quick to respond and helpful in getting you the support you needed. His service reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Jan, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for the kind words about Jan! We’re glad he was very helpful and provided the support you needed. His assistance reflects the Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Jan, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for the kind feedback about Mike! We’re glad he was patient, polite, and helpful throughout your experience. His support reflects the Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Mike, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing your experience! We’re glad Rhinard was able to assist you when you were unable to continue with the prescribed medication and help get your refund taken care of. His support reflects the Understanding and Responsiveness we strive for at Ivy Rx. We’ll be sure to share your appreciation with Rhinard, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for your feedback! We’re glad you received a quick response from our team. Providing timely support reflects the Responsiveness we strive for at Ivy Rx. We truly appreciate you sharing your experience and are always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing such wonderful feedback! We’re so glad Rosette has been a supportive part of your journey, especially as you’ve been getting familiar with the process. It’s great to hear she has been responsive, polite, and helpful in making things easier to navigate. Her care reflects the Understanding, Responsiveness, and Trustworthiness we strive for at Ivy Rx. We truly appreciate your recommendation of our doctors and care team, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing such thoughtful feedback about Febby! We’re so glad they went beyond simply answering your immediate concern and took the time to provide clear guidance based on how long your dose had been missed and what steps to take next. It’s especially meaningful to hear they answered questions you didn’t even realize you needed to ask. That level of care reflects the Safety, Understanding, and Transparency we strive for at Ivy Rx. We’ll be sure to share your kind words with Febby, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for the wonderful feedback about Jerlyn! We’re glad she was able to help adjust your shipment date and make the entire process quick, easy, and smooth. Her support reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your kind words with Jerlyn, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing your experience with Jess! We’re glad he was able to ease your concerns about the address issue, follow up promptly, and stay attentive until he found the right solution. His patience and dedication reflect the Understanding, Responsiveness, and Trustworthiness we strive for at Ivy Rx. We’ll be sure to share your kind words with Jess, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing your experience! We’re glad Ard was able to respond right away and help get your early shipment request processed and sent to the pharmacy quickly. His support reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Ard, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing your experience with Lei! We’re glad Lei was able to clearly explain your prescription details, address your concerns, and confirm that your medication would be sent on a monthly basis. That kind of clear guidance reflects the Transparency and Understanding we strive for at Ivy Rx. We’ll be sure to share your kind words with Lei, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for the kind feedback about Ard! We’re glad he was able to resolve your issue quickly and efficiently while providing prompt and courteous support. His service reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your appreciation with Ard, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing such a detailed experience! We truly appreciate your honest feedback about pricing and are glad your medication arrived sooner than expected and was carefully packaged. We’re especially happy to hear Lloyd promptly and professionally addressed your BUD concern and helped reassure you that it would be taken care of. His support reflects the Understanding, Responsiveness, and Safety we strive for at Ivy Rx. We’ll be sure to share your kind words with Lloyd, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for recognizing Dhaerica Crisostomo! We’re glad she handled all of your requested changes quickly, professionally, and with great attention to detail. Her support reflects the Responsiveness and Understanding we strive for at Ivy Rx. We’ll be sure to share your kind words with Dhaerica, and we’re always here if you need anything.

Ivy Rx からの回答

2026年10月19日

Thank you for sharing your feedback. We are sorry to hear that you felt unwell during treatment and that you were left concerned about paying for medication you could no longer use. We understand how upsetting this experience must have been, and we take both treatment-related and billing concerns seriously. Our team member will be reaching out directly to review your account, better understand what happened, and discuss the available next steps. We appreciate the opportunity to address your concerns and work toward a resolution.

Ivy Rx からの回答

2026年10月20日

Thank you for sharing your experience! We’re glad the treatment protocol has been easy to follow and that your experience has been positive so far. Providing clear guidance reflects the Transparency and Understanding we strive for at Ivy Rx. We truly appreciate your feedback and are always here if you need anything.

Ivy Rx からの回答

2026年10月20日

Thank you for your kind feedback! We’re glad communication has been easy and that you’ve felt genuinely cared for by our team. That reflects the Understanding and Responsiveness we strive for at Ivy Rx. We truly appreciate your trust and are always here if you need anything.