The website was almost impossible to negotiate, when I did arrive at what I thought I wanted I ordered on the basis I could return them if I was wrong. I was, I got 'large' and it seems I need 'smal... ãã£ãšèŠã
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Fast order & delivery. I got what I needed. Great, accurate order & delivery communications. I will use this company again. I can't offer a better compliment than that. 10/10.
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Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Sco... ãã£ãšèŠã
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What can I say other than itâs an easy website to find your way around buy the correct goods you need all goods are first class quality and if you need things quickly next day is an option
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Japebo.co.uk ã«ã€ããŠ
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Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound â making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. Thatâs why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device â ensuring the best possible sound experience and long-term performance. ð
ð Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
ð Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
ð¬ Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
ð Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
â We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
åœè©²äŒæ¥ã«ããèšè¿°
- Find the right product â without the hassle
- At Japebo, youâll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need â quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? Weâre here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid â both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. Weâre committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
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Fabriksvej 9A, 4200, Slagelse, ãã³ããŒã¯
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4.4
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ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
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Good supplier if items urgently requiredâŠ
Order was actioned with urgency and items received without any delay.
2026幎1æ12æ¥
Japebo.co.uk ããã®åç
Hi Nigel,
thank you very much for your kind feedback. Weâre really pleased to hear that your order was handled quickly and arrived without delay, especially when it was urgently needed.
Thank you for choosing Japebo, and weâll be happy to help again whenever you need us.
Kind regardsÂ
Thomas â Japebo
Identification of product was made very clear
You made it very clear as to which type of India wire with speaker on the end , fitted my Widex Moment 440
2026幎1æ10æ¥
Japebo.co.uk ããã®åç
Hi Simon, thank you for your review!Â
Weâre really glad the product identification was clear and that the receiver wire fit your hearing aids. Youâre always welcome back.
Best regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Thank you for taking the time to leave us such a positive review on Trustpilot!Â
We're thrilled to hear that you found our ordering process easy and that your delivery was prompt.
We strive to provide a seamless experience for our customers, and your feedback reassures us that we are on the right track.Â
If you have any further questions or need assistance, please donât hesitate to reach out.
We look forward to serving you again soon!
Best regards,
Micas - Japebo
slim hearing aid tubes
I ordered these slim tubes because I have become so frustrated with the Audiology department of the NHS service at the DRI who I find are not fit for purpose. I had previously received incorrect tubes and then they blanked me
These are perfect in all respects and the sevice was outstanding.
2026幎1æ8æ¥
Japebo.co.uk ããã®åç
Hi Annette, thank you for your review - and for sharing the background.Â
Weâre really glad we could help you get the correct slim tubes this time, and that theyâre perfect in every respect. It also means a lot to hear you found the service outstanding. If you ever need help matching parts again, just reach out.
Best regards,
Mads â Japebo
Great company
2026幎1æ8æ¥
Japebo.co.uk ããã®åç
Hi, thank you for your review!Â
Weâre really glad you think weâre a great company. Youâre always welcome back.
Best regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi Ian, thank you for your review!Â
Weâre really glad youâre happy and that everything was easy to deal with.Â
Best regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi Lynn, thank you!Â
Glad the domes fit well and arrived fast.
Best regards,
Mads â Japebo
All good âïžâïžâïžâïžâïž
2026幎1æ3æ¥
Japebo.co.uk ããã®åç
Hi John,
Thank you very much for your 5-star review. Weâre pleased to hear that everything was all good, and we truly appreciate you taking the time to share your experience.
Thank you for shopping with Japebo â we look forward to helping you again in the future.
Kind regards
Thomas â Japebo
I found the web site easy to use.IâŠ
I found the web site easy to use.I found the item I required easy by photos.
Easy ways to make the payment and was dispatced very quickly and arrived with in the time stated.
Excellent service from start to finnish
2026幎1æ2æ¥
Japebo.co.uk ããã®åç
Hi Martyn, thank you for your review!Â
Weâre really pleased to hear the website was easy to use, the photos helped you find the right item, and that payment and dispatch were smooth.Â
Great to know it arrived within the stated time â thanks again for choosing us.
Best regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Thank you for taking the time to leave us a review on Trustpilot.Â
We are delighted to hear that your order arrived on time and that everything was to your satisfaction.
Your positive feedback is greatly appreciated, and it motivates us to continue providing excellent service.Â
If you have any further comments or need assistance, please donât hesitate to reach out.
Best regards,
Micas - Japebo
Good communication from Japebo aboutâŠ
Good communication from Japebo about when I was going to get my parcel delivered, and very reliable service. It was the first time I have used Japebo, and I will continue to use them in the future.
2026幎1æ1æ¥
Japebo.co.uk ããã®åç
Thank you so much for taking the time to leave such a positive review on Trustpilot.Â
We are delighted to hear that you had a great experience with our communication and service.
It's wonderful to know that you found us reliable, especially as a first-time customer. We strive to keep our customers informed every step of the way, and your feedback reassures us that we are on the right track.
We look forward to serving you again in the future. If you have any questions or need assistance, please donât hesitate to reach out.
Best wishes,
Micas - Japebo
This Oticon cleaning kit brilliant
This Oticon cleaning kit ,came quickly and has proved to be absolutely brilliant at cleaning my moulds, I was frustrated at not being able to get help with my hearing aids, this kit means I can do maintenance myself.
2025幎12æ30æ¥
Japebo.co.uk ããã®åç
Hi Lian,
Thank you for your lovely review â we really appreciate it!
Weâre glad the Oticon cleaning kit arrived quickly and that itâs helped you clean and maintain your moulds yourself. Itâs great to hear itâs made things easier for you.
If you ever need any other accessories or maintenance items for your hearing aids, feel free to reach out.
Kind regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi Ian,
Thank you for your kind review - we really appreciate it!
Weâre glad you had a great experience, and weâll be happy to help again anytime you need accessories for your hearing aids.
Kind regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi George,
Thank you for your review â we really appreciate it!
Weâre happy to hear everything went smoothly with both the product and the delivery. If you ever need accessories for your hearing aids again, feel free to reach out.
Kind regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi William, thank you for your feedback.Â
Weâre really happy you had a great experience and that the tracked delivery was quick.Â
Thanks for choosing Japebo.
Kind regards,
Mads â Japebo
Having found the click domes I wasâŠ
Having found the click domes I was looking for I ordered directly and received them promptly
2025幎12æ30æ¥
Japebo.co.uk ããã®åç
Hi Alan, thank you for your feedback.Â
Weâre glad you could find the right click domes easily and that everything arrived quickly.Â
Thanks for choosing Japebo.
Kind regards,
Mads â Japebo
Item as described and receivedâŠ
Item as described and received promptly.
I wil use this company again and I recommend them to others.
2025幎12æ16æ¥
Japebo.co.uk ããã®åç
Keith,Â
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Japebo Support
Japebo.co.uk ããã®åç
Hi J. Hutchinson, thanks for the review!Â
Great to hear everything was straightforward and hassle-free.Â
Thanks for choosing Japebo.
Kind regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi, thank you for your feedback!Â
Weâre happy we could help you find what you were looking for.Â
If you ever need anything else, just let us know.
Kind regards,
Mads â Japebo
Excellent hearing aide filters andâŠ
Excellent hearing aide filters and domes. Good prises. .
2025幎9æ10æ¥
Japebo.co.uk ããã®åç
Hi E. McCauliff, thank you for your 5-star review!Â
Weâre really happy to hear youâre pleased with the filters and domes â and that you found our prices good too.Â
We hope to see you again soon.
Kind regards,
Mads â Japebo
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