Fast order & delivery. I got what I needed. Great, accurate order & delivery communications. I will use this company again. I can't offer a better compliment than that. 10/10.
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Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Sco... ãã£ãšèŠã
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Website not easy to order from: one item kept on disappearing from the basket for unknown reasons. And not made clear how long delivery would take. Otherwise good product, for a serious price!
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The only reason you did not get five stars is due to the unnecessary plethora of emails - over a dozen - trying to get me to order. I am capable of deciding that myself.
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Japebo.co.uk ã«ã€ããŠ
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Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound â making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. Thatâs why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device â ensuring the best possible sound experience and long-term performance. ð
ð Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
ð Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
ð¬ Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
ð Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
â We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
åœè©²äŒæ¥ã«ããèšè¿°
- Find the right product â without the hassle
- At Japebo, youâll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need â quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? Weâre here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid â both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. Weâre committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
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Fabriksvej 9A, 4200, Slagelse, ãã³ããŒã¯
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4.4
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Japebo.co.uk ããã®åç
Thank you very much for your kind review, Carla!
Weâre delighted to hear that your order arrived promptly and that you found our website easy to use. We truly appreciate your support.
Kind regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi Keith,
Weâre sorry that your parcel has not reached you.
We have replied to you by email and found that the postcode entered with the order was incorrect. Royal Mail therefore delivered the parcel according to the address information provided at checkout.
We are doing everything we can to help resolve this. If the parcel cannot be recovered from the delivery location, we will arrange a replacement shipment to the confirmed correct address.
Kind regards,
Mads â Japebo
Japebo.co.uk ããã®åç
Hi Mark,
thank you for taking the time to share your experience.
We are pleased to hear that you received the correct part within a reasonable time.
Kind regards
Micas â Japebo
Japebo.co.uk ããã®åç
Thank you very much for your kind review, Hicham!
Weâre delighted to hear that you were happy with our communication and the fast delivery. We truly appreciate your support and look forward to helping you again.
Kind regards,
Mads â Japebo
Fast order & delivery. Great service.
Fast order & delivery. I got what I needed. Great, accurate order & delivery communications. I will use this company again. I can't offer a better compliment than that. 10/10.
2026幎7æ11æ¥
Japebo.co.uk ããã®åç
Hi David,
thank you for taking the time to share such a detailed review.
We are delighted to hear that the ordering process, delivery and communication all met your expectations. Your intention to shop with us again is the best compliment we could receive.
Kind regards
Micas â Japebo
Arrived on time product ok but breakâŠ
Arrived on time product ok but break eventually from wear
2026幎6æ22æ¥
Japebo.co.uk ããã®åç
Hi Anthony, thank you for your review.
We are pleased to hear that your order arrived on time and that the product works as expected. As these parts are used daily, they can eventually wear out and need replacing.
You are always welcome back at Japebo.co.uk.
Kind regards,
Mads â Japebo
Order was actioned and delivered fromâŠ
Order was actioned and delivered from Scandanavia very promptly
Product seems better than that on NHS aids
2026幎7æ3æ¥
Japebo.co.uk ããã®åç
Thank you very much for your five-star review!
We are delighted to hear that your order was processed and delivered promptly, and that you are pleased with the quality of the product.
You are always welcome back at Japebo.co.uk.
Kind regards,
Mads â Japebo
Not deliverd
2026幎7æ1æ¥
Japebo.co.uk ããã®åç
Hi Allaaeldin,
We are very sorry for the delayed delivery and understand your frustration.
According to the tracking, your parcel is still on its way. We have contacted you directly by email with the tracking information so you can follow the shipment.
We sincerely apologise for the wait and hope it reaches you very soon.
Kind regards,
Mads â Japebo
Haven't received ear buds yetð¡
2026幎7æ1æ¥
Japebo.co.uk ããã®åç
Hi Nicholas,
We are very sorry for the delayed delivery and for not responding to you sooner.
According to the tracking, your parcel was delivered yesterday, and we have also contacted you directly by email. We hope everything is now in order with your Signia Click Sleeves.
Please accept our sincere apologies for the inconvenience and frustration this delay caused.
Kind regards,
Mads â Japebo.co.uk
Still waiting for delivery was notâŠ
Still waiting for delivery was not expecting it to come from outside UK
2026幎6æ30æ¥
Japebo.co.uk ããã®åç
Hello David,
Thank you for taking the time to leave a review.
I can see that your order was delivered on July 11.
We are sorry to hear that the delivery did not meet your expectations. That is completely fair, as I can see that it arrived three working days later than expected.
Unfortunately, it is difficult for us to control how quickly the postal service delivers once the parcel has left our warehouse.
We appreciate your feedback and hope you are satisfied with the products themselves.
Best regards
Micas - Japebo
Why only 4 starsâŠ
The only reason you did not get five stars is due to the unnecessary plethora of emails - over a dozen - trying to get me to order. I am capable of deciding that myself.
2026幎6æ17æ¥
Japebo.co.uk ããã®åç
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Kept me updated about my parcel
Kept me updated about my parcel. The website was a little tricky to navigate and find what I needed. Pictures a little unclear. But my item was just right.
2026幎6æ27æ¥
Japebo.co.uk ããã®åç
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Much better service than specsavers
Much better service than specsavers who are 5 miles away and don't have a web shop!
2026幎6æ24æ¥
Japebo.co.uk ããã®åç
Peter,Â
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Japebo Support
Website not easy to order from
Website not easy to order from: one item kept on disappearing from the basket for unknown reasons. And not made clear how long delivery would take. Otherwise good product, for a serious price!
2026幎6æ9æ¥
Japebo.co.uk ããã®åç
JJ,Â
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Japebo Support
everything was fine and delivery wentâŠ
everything was fine and delivery went well too, this being the only company that has the items I needed; I have to say THANKS for being there.
2026幎6æ22æ¥
Japebo.co.uk ããã®åç
Mr William,
Thank you for your good feedback! Weâre pleased to hear that youâre satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Japebo Support
Very helpful team
2026幎6æ21æ¥
Japebo.co.uk ããã®åç
Thank you very much for your kind review.
We are delighted to hear that you found our team helpful. We truly appreciate your feedback and your trust in us.
Thank you for shopping at Japebo. We hope to welcome you back again soon.
Kind regards
Micas â Japebo
product as advertised,competitiveâŠ
product as advertised,competitive priced,delivery as promised,will continue to use Japebo and recomend to others todo the same.
2026幎6æ7æ¥
Japebo.co.uk ããã®åç
Thank you very much for your wonderful review.
We are delighted to hear that the product was exactly as advertised, competitively priced, and delivered as promised. It means a great deal to us that you plan to continue shopping with Japebo and would recommend us to others.
Thank you for your trust and support. We look forward to serving you again in the future.
Kind regards
Micas â Japebo
I havenât had them yet
I havenât had them yet. Been on post office app put tracking code and told when they receive they deliver . Not happy at the moment
2026幎6æ19æ¥
Japebo.co.uk ããã®åç
Thank you for your feedback and for taking the time to leave a review. This is certainly not the experience we want to offer our customers. Your experience is important to us, and we see this as an opportunity to improve. If you have any further questions or concerns, please donât hesitate to contact us.
Great product
2026幎6æ6æ¥
Japebo.co.uk ããã®åç
Thank you very much for your kind review!
Weâre happy to hear that you are pleased with the product.
Kind regards
Mads â Japebo
Problem solved
Delivered on last date of estimated time.
Fitted new supplied receiver and the crackling has totaly dissapeared.
Saved buying new aids.
2026幎6æ7æ¥
Japebo.co.uk ããã®åç
Thank you for your feedback! We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please donât hesitate to contact us. Have a great day!
Japebo Support
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