This phone is very good, robust, simple to use and a better size than the touch screen ones for keeping in a pocket. Accessing the internet takes a bit of working out and is certainly not quick but yo... もっと見る
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レビュアーのコメントを見てみましょう
Was such an easy company to deal with, from navigating their website, ordering online and recieving the JCB x20 pro which only took just over 24hrs. The phone itself is very easy to use( very similar... もっと見る
Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... もっと見る
企業が回答しました
The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... もっと見る
企業が回答しました
企業情報
当該企業による記述
The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.
連絡先
Southlands Wybunbury Lane, CW5 7HH, Nantwich, 英国
- support@jcbphone.com
- jcbphone.com
4.0
ほぼ満足
96件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 83％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered jcb and it was here next day
2026年2月24日
JCB Phone からの回答
Thanks for leaving a review Lorraine, we really aim to go over and above for our customers and we hope you love your new device. Many thanks again, Amanda and the JCB Tough Phone Team
JCB Phone からの回答
Thank you Mark for such a lovely review, we really appreciate you taking the time to leave these kind words.
Amanda and the JCB team
Delivery was rapid and on time
Delivery was rapid and on time. Phone operated correctly with no issues. Invoice was requested and sent to me the same day. No complaints about any part of the service. Great job.
2026年2月24日
JCB Phone からの回答
Thank you Stephen, really appreciate your review! The JCB Tough Phone Team.
Happy customer
Phone arrived promptly and super happy with the phone itself. So far, it has held up to life on the farm!!
2026年2月6日
JCB Phone からの回答
Thank you so much for your review, we are very grateful and so glad you are enjoying your new device. Many thanks the JCB Tough Phone team.
JCB Phone & Charger Lead
Bought the tradesman jcb toughphone & charger lead (separate) More than happy with both items, Basic ! but at 61yrs. just what I want, works fine with my sim only deal (very inexpensive) with Sky Mobile, only need talk & text on A phone and this is 'ideal' along with a 'soft' case I bought locally, and a great Battery life & Signal.
Many Thanks
David Swann
North Nottinghamshire
Contact No. 07488345493
2026年2月2日
JCB Phone からの回答
Hi David, thank you so much for your kind review we are so grateful that you took the time to share your feedback. Many thanks from the JCB Tough Phone Team.
Words cannot describe.
One of the best tough phones I've had.... I got the thermal phone and yes it had a software issue....but JCB sorted it quick time and are still nice enough to email periodically to see how the new handset is. Keeping me up to date on updates and other tech news. Thank you so much RT and B
2026年2月5日
自発的なレビュー
JCB Phone からの回答
Thank you so much for your review, we are always aiming to go over and above for our customers so we are glad you felt that we had done that with your experience of our brand. Many thanks from the JCB Tough Phone Team.
JCB Phone からの回答
Thank you so much for the valuable feedback, I will share this with the broader team. Kind regards the JCB Tough Phone Team.
Easy to order online
Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a very good indicator changing colours and USB C for charging. Very practical device.
2025年12月29日
JCB Phone からの回答
Thank you so much for the valuable feedback and review, we will share this with the NPD team. Many Thanks Amanda and the JCB Tough Phone Team.
Not fit for purpose.
Unfortunately the plastic caddy is to flimsy i was unable to get my Sim card to fit without filling one of the edges, after trying to fit the Micro SD card for 30 minutes the card cracked.Customer Service was disgusting in all the emails between myself, saying that I was doing something wrong and that they have not encountered from other customers these problems. I had to send two screenshot of the Consumer Rights Act 2015 ,about I am dissatisfied with the mobile phone, eventually the gentleman agreed to that I could return it and get a full refund included the return postage.
2025年10月1日
自発的なレビュー
JCB Phone からの回答
Sorry to hear that you did not have a great experience Arthur, we are always striving for 110% customer satisfaction so thank you for sharing your thoughts so we can aim to do better.
Many thanks the JCB Tough Phone Team.
Straightforward transaction
Easy online ordering. The item arrived promptly and as described. I had a couple of questions afterwards and the customer service team answered everything very satisfactorily. Excellent experience. Thanks!
2025年11月11日
JCB Phone からの回答
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
JCB Basic Phone
ALL VERY GOOD THE PHONE WAS DELIVERED OVERNIGHT (AT NO EXTRA COST) WAS ABLE TO USE MY SKY-CONTRACTED SIM IN THE HANDSET, MY SAVED NUMBERS ALL AVAILABLE ON THE HANDSET, GREAT BATTERY LIFE, BASIC PHONE {BUT THIS IS WHAT I WANTED} ALL VERY GOOD,ALTHOUGH IT WAS A 'VIRTUAL' CHAT TO MY SUPPLIER, THEY ALL SEEMED VERY NICE AND PROFESSIONAL.
THANK-YOU
DAVID SWANN
NTHH. NOTTINGHAMSHIRE
CONTACT No. 07488345493
2025年11月11日
JCB Phone からの回答
Thank you so much for sharing your valuable review much appreciated, The JCB Tough Phone Team.
Roy was a great help.
2025年10月9日
JCB Phone からの回答
Thank you so much for sharing your valuable review, Roy and The JCB Tough Phone Team.
JCB Phone からの回答
Thank you so much for sharing your valuable review, we really appreciate you taking the time to do this. The JCB Tough Phone Team.
Quick and efficient customer service.
2025年9月29日
JCB Phone からの回答
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
Excellent customer service
I seem to keep breaking phones. I was looking at these phones but had a few queries the customer services replied to my emails straight away and were very helpful. I bought the phone and so far it's working, easy to use and robust.
2025年9月29日
JCB Phone からの回答
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
A very very very basic phone
A very basic phone - user manual very poor - the phone was difficult to use. I could not find out how to use punctuation marks in text messages etc
2025年8月29日
JCB Phone からの回答
Sorry that you were not fully satisfied with your talk and text device. Thank you so much for sharing your valuable review. We will share it with the product team, The JCB Tough Phone Team.
Good value, perfect fit.
My phone cover arrived on time, fitted perfectly, felt comfortable in the hanf and appears to offer very good protection.
2025年8月26日
JCB Phone からの回答
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
Two weeks and still no receipt for the…
Two weeks and still no receipt for the phone after requesting it on two occasions
2025年7月10日
JCB Phone からの回答
Thank you so much for sharing your valuable review, sorry if we were slow on the admin side as a small but growing brand, we are always striving for fast delivery and 110% customer satisfaction. The JCB Tough Phone Team.
Bought for an elderly lady who cannot…
Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp
The WhatsApp interphase is awful, however it’s the best out there for a dumb phone infact. I think it’s the only solid dumb phone that I can find.
She does find it difficult, I’m just praying that she gets better at using it.
It’s a shame mobile phone makers don’t consider the generation who struggle with modern technology
2025年7月10日
JCB Phone からの回答
Hi Matt, thank you for your feedback we will share it with our NPD team. Kind Regards the JCB Tough Phone Team.
JCB Phone からの回答
Thank you so much for sharing your valuable review, The JCB Tough Phone Team.
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