Great friendly staff, loads of equipment, kept clean, easy access 24/7. Timing when managing payments is a bit tricky if you want to pause or cancel for any reason - it has to be submitted and approve... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Enjoy your burn classes at lunch time, it's good for all abilities young or old, excellent instructor today so helpful to everyone. I had a chat with the manager Chris today, always a smile he hisexce... もっと見る
企業が回答しました
The gym seems great, with many options, but a little too busy in the after work time slot, so I haven't been this week. I am changing my personal gym timetable for the coming week so that I can com... もっと見る
企業が回答しました
In Preston we have had a lot of changes within management in a very short time, I have been a member for several years now and usually go 6 days out of 7 I only do the spin class due to age and abili... もっと見る
企業が回答しました
企業情報
JD Gyms - Preston について
当該企業による記述
連絡先
Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, 英国
- 1772282976
4.1
ほぼ満足
343件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great gym
Used this gym a few times whilst in Preston, great gym , great atmosphere and Chris K is such a friendly , helpful member of staff.
2026年6月5日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
MANAGEMENT CHANGES
In Preston we have had a lot of changes within management in a very short time, I have been a member for several years now and usually go 6 days out of 7 I only do the spin class due to age and ability.
I would like to say a big thank you to Lucy and Chris who have been keeping things running under difficult circumstances, hopefully decisions will be made very soon for long term stability.
2026年6月12日
自発的なレビュー
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’ve continued to attend the Preston gym regularly and that you’re enjoying the spin classes. It’s great to see such consistency and commitment over several years. It’s fantastic to hear how the team have supported members and kept things running during a period of change. We’ll be sure to pass your kind words on to them, as feedback like this means a lot.
Thank you for your continued support and for sharing your experience with us.
The JD Gyms Team 💚
Chris keegan
Chris keegan helped me with an issue at the gym. He was very polite and empathetic. He didn’t hesitate to help me and did everything he could. He’s a top man and a good advocate for JD gyms Preston.
2026年6月12日
自発的なレビュー
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear about your positive experience. Thank you for recognising the team in this way – feedback like this really means a lot.
The JD Gyms Team 💚
All classes good enjoy spin pump and BURN 🔥
Enjoy your burn classes at lunch time, it's good for all abilities young or old, excellent instructor today so helpful to everyone. I had a chat with the manager Chris today, always a smile he hisexcellent extremely good manager. He listens to what you have to say.hope we can have him permanent. Always so clean, good equipment, excellent PTs all very pleasant, nice the staff door is open
2026年6月11日
自発的なレビュー
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave such a detailed and positive review. We’re really pleased to hear you’re enjoying the Burn classes. It’s great to know the instructor made such a positive impression and supported everyone during the session. It’s great to hear you’ve noticed the cleanliness, quality of equipment and the friendly, supportive team as well. Feedback like this really means a lot. Thank you for sharing your experience with us.
The JD Gyms Team 💚
Great friendly staff
Great friendly staff, loads of equipment, kept clean, easy access 24/7. Timing when managing payments is a bit tricky if you want to pause or cancel for any reason - it has to be submitted and approved and there is a fairly early cut-off to avoid your next payment, but the gym experience has been good
2025年9月28日
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’ve had a positive experience with the gym itself, including the friendly team, range of equipment, cleanliness and 24/7 access. It’s great to know these aspects are working well for you. We also appreciate your feedback regarding the timing around payments, freezes and cancellations. Our memberships do operate on a monthly billing cycle with notice periods. Thank you for sharing your experience with us.
The JD Gyms Team 💚
The gym seems great but busy
The gym seems great, with many options, but a little too busy in the after work time slot, so I haven't been this week.
I am changing my personal gym timetable for the coming week so that I can come when it is less busy, just until I get used to the equipment.
2026年6月1日
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you think the gym is great and that you’re enjoying the range of equipment available. We understand that it can feel quite busy during after‑work peak times, especially when you’re still getting used to things. It’s a great idea to try different times of day while you get familiar with the equipment, as quieter periods can make that much easier. We appreciate you sharing your experience and hope you continue to enjoy your visits moving forward.
The JD Gyms Team 💚
Equipment and changing rooms hygiene is poor
Equipment, no changing separate rooms, men changing rooms hygiene is not that great
2026年5月31日
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your concerns. We understand how important clean and well‑maintained facilities are for a comfortable gym experience, and we appreciate you highlighting this. If you notice anything that isn’t up to standard during your visit, please let a member of the team know so it can be addressed.
The JD Gyms Team 💚
The Rig , Really Isn’t Great
Come on JD what’s going on , lunchtimes burn and abs mon to fri were going well until you changed mon and wed to the RIG . My reviews might have mentioned it “ Really Isn’t Great “ and now it’s shown that . Numbers dropped because people didn’t like where it was . Xfit and engine would have been more successful if left in the studio . The Rig felt like a show case by the big window .on a small Cat Walk area used for ropes and sledge pushing . Customers that used the Rig for personal work outs at lunchtimes couldn’t use it anymore .
.14 people turned up the first Monday then started dropping out because It became unsafe with the equipment and unfair having to move for people . These classes are only 30 mins . To cap it all , lunch times have now dropped from 5 lunches to just two , Abs that followed on Monday Tuesday and Wednesday have gone completely. We are told lack of staff or people no longer attending . Burn which was successful were Tuesday / Thursday in the studio, now Tuesday is Xfit
The use of the RIG was supposed to bring more income ( which I guess some JD gyms might need but not Preston) .
Office workers that prefer classes to doing it alone came in their lunch breaks We pay our monthly memberships like everyone else so why ruin it ?
BRING BACK DANNY
He knows his customers , listens to what they want , he had a great team of coaches who are moving on since he left , this particular gym was known for looking after all customers whether fat , thin , young old and people with disabilities.
The pencil pushers that change these rules need to get on the shop floor and see how it works for their customers and realise successful classes don’t need changing in every gym . A manager is in that position to make that happen ,but at the moment it seems they haven’t got the right to change what comes from Head office , hope this is sorted soon , regards Jo Reeder
2026年6月2日
自発的なレビュー
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave such a detailed review.
We’re sorry to hear about your frustration around the recent class timetable changes and the impact this has had on your lunchtime sessions. We appreciate your feedback regarding the move to the rig, class space, as well as your comments about reduced class availability. We also appreciate your comments about the previous setup and the positive experiences you’ve had in the past with instructors and class delivery. Thank you for taking the time to share your thoughts so thoroughly.
The JD Gyms Team 💚
JD Gyms - Preston からの回答
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We understand how frustrating it can be when the gym feels too busy and the environment isn’t quite right for your workout. Our gyms are very popular and can get loud and busy during peak times, but this does tend to vary throughout the day.
Your feedback has been noted and will be passed on to the team as we’re always looking at ways to improve the experience for our members.
Thanks again for your comments.
The JD Gyms Team 💚
I’m a JD gyms plus member as I travel a…
I’m a JD gyms plus member as I travel a lot so I’ve been to quite a few but JD Preston has to be the worst along with JD Bury. The biggest issue isn’t how small the gym is but actually how stingy they are with the AirCon. In summer heat you’ll find it’s still cooler outside than it is in there 🤣
2026年5月1日
自発的なレビュー
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience at our gyms hasn’t met expectations, particularly around temperature during warmer periods. We understand how uncomfortable it can be when the gym feels too warm, especially during busy sessions. While our teams do aim to maintain a comfortable environment, factors such as occupancy and external temperatures can have an impact. We appreciate you sharing your feedback.
The JD Gyms Team 💚
Excellent facilities
Been a couple of time this pass week, since signing up. Plenty of gym equipment to suit my aim/goals. Really enjoying my gym experience.
2026年5月4日
JD Gyms - Preston からの回答
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’ve already been in a few times and that you’re enjoying the range of equipment available to support your goals 🙌 Even better to know you’re having such a positive experience so early on!
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
I never thought I would be one of those…
I never thought I would be one of those girls that loved the gym, but almost a year in to my journey Alex (my PT)and the rest of the staff have given me a new lease of life. Knowledgeable, approachable and happy to help with anything, I’ve never felt uncomfortable asking for their help. Equipment is clean and despite people not putting weights back correctly, staff are always quick to put them away. Shayla and Alex are doing a brilliant team in ensuring that JD runs as well as it does and that the facilities are suitable!
2025年12月17日
自発的なレビュー
JD Gyms - Preston からの回答
Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear our team at Preston are doing everything to give its members the 5 star treatment you deserve! Best Wishes, The JD Gyms Team 💚
JD Gyms - Preston からの回答
Hi - We're happy to hear that your experience was positive, and we appreciate your feedback!
The JD Gyms Team 💚
All round good gym
Big variety of equipment, clean spacious changing rooms, good lighting. Only downside is how busy it is all the time!
2026年4月2日
JD Gyms - Preston からの回答
Hello – Thank you for your review. We understand that the gym can get busy during peak hours, and we're always working to ensure that everyone has access to the equipment they need. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚
Inconsiderate members
Overall, my experience has been really good and I’ve enjoyed using the gym. However, recently I’ve noticed that some people haven’t been unloading weights or returning equipment after they finish.
For example, yesterday I saw a dumbbell left on the floor nowhere near the rack, and no one around to claim it. Situations like that can become a safety issue if someone trips over it.
I’d really appreciate it if the staff could keep an eye on this and remind members to return equipment and be considerate of others. The gym culture is usually great, but the 7–9 pm period has recently become quite messy because of this.
I hope a gentle reminder to members can help keep the space safe and enjoyable for everyone.
2026年3月10日
自発的なレビュー
JD Gyms - Preston からの回答
Hello - Thank you for taking the time to share your experience and we appreciate you bringing these concerns to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚
Machine rowers etc need updating level…
Machine rowers etc need updating level 10 like pulling level 1 garbage women walking round we next to nothing on what is all that about i train hard not their for fashion meeting should be dress were
2026年2月26日
JD Gyms - Preston からの回答
Hello – Thanks for taking the time to leave this review. We’re sorry to hear you’ve been disappointed with the condition of some of the equipment. We do carry out regular maintenance checks, but please let the team know if you notice anything specific that needs attention. Thank you for sharing your feedback.
The JD Gyms Team 💚
Alex from
Alex Sheera from jd Preston gave us really good service, made it a very good experience for me and my friends!
2026年2月20日
自発的なレビュー
JD Gyms - Preston からの回答
Hi – Thanks for the review! We're thrilled to hear that you've had such a positive experience with Alex. We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track.
Thanks, The JD Gyms Team 💚
JD Gyms - Preston からの回答
Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚
Best Staff Member at JD Preston
Seila the assistant manager is the most helpful person at JD Preston. When my membership wasn’t working and had issues, Seila went beyond and fixed my membership. She is a hardworking and deserving staff member of JD gyms Preston. Before Seila, there was no support for me at the gym, but she has helped both my mental and physical health.
2026年2月10日
自発的なレビュー
JD Gyms - Preston からの回答
Hello - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚
JD Gym Preston is a brilliant gym with…
JD Gym Preston is a brilliant gym with an extensive variety of equipment. The staff are welcoming, the changing rooms are roomy and always clean, and it offers great value for money.
The real standout for me is the Body Combat classes. The hour-long Monday evening session with Eleanor is the perfect way to kick-start the week. It is so energetic, motivating, and upbeat every single time.
2026年2月2日
自発的なレビュー
JD Gyms - Preston からの回答
Hello - We appreciate your wonderful review! We're happy you enjoy the cleanliness of the gym and it's equipment. It's great to hear that our staff are welcoming and that you enjoy the Body Combat classes.
The JD Gyms Team 💚
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