Basic equipment . Equipment is in good condition. Some faults I noticed: Not enough sanitary stations to wipe down equipment after and before use. Should be more than one leg curl machine... もっと見る
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I use this gym since 2022 and I just relocated to my new home 1h drive from there and I'm still using this gym, Spin classes with Moctezuma are amazing also people in general 👏💪🫶🏋️♂️🏋♀️
企業が回答しました
The gym has literally every machine, it's clean, it's never too busy, really easy to enter and leave with just a QR code. Literally no complaints
企業が回答しました
Affordably priced with a large space and cardio section. Lack of gym instructor to give exercise advise/plan which we can book like othee gym. No stream/sauna facility. Only one back extension
企業が回答しました
企業情報
JD Gyms - Rugby について
当該企業による記述
連絡先
90 Newbold Road, CV21 2YX, Rugby, England, 英国
- 1788228089
3.8
ほぼ満足
269件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
JD Gym is very good
The gym has literally every machine, it's clean, it's never too busy, really easy to enter and leave with just a QR code. Literally no complaints
2026年6月17日
JD Gyms - Rugby からの回答
Hello – Thanks for taking the time to leave such a great review.
We’re really pleased to hear you’re enjoying the gym so much and that you’ve had such a smooth experience with access, equipment availability and cleanliness. It’s fantastic to know you feel there’s plenty of choice and that everything is working well for you.
It’s great to hear you have no complaints and are having such a positive experience — thank you for sharing your feedback with us.
The JD Gyms Team 💚
Amazing gym
I use this gym since 2022 and I just relocated to my new home 1h drive from there and I'm still using this gym, Spin classes with Moctezuma are amazing also people in general 👏💪🫶🏋️♂️🏋♀️
2026年6月7日
JD Gyms - Rugby からの回答
Hello – Thanks for taking the time to leave this review.
We’re really pleased to hear how much you value the gym, especially considering the distance you now travel to continue using it – that’s fantastic dedication. It’s great to know you’re enjoying the atmosphere and the community too.
We’re delighted to hear how much you enjoy the spin classes and we’ll be sure to pass your kind words on.
Thanks again for sharing your experience with us.
The JD Gyms Team 💚
Basic equipment
Basic equipment . Equipment is in good condition.
Some faults I noticed:
Not enough sanitary stations to wipe down equipment after and before use.
Should be more than one leg curl machine for quads.
Think there should be one or two more sets of weights between (4-10kg). I found most were being used during the not so busy period which disrupted my workout plan.
Otherwise we’ll and social gym
2026年6月2日
JD Gyms - Rugby からの回答
Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’ve found the equipment to be in good condition and that you’re enjoying the gym overall 👍
We also really value the suggestions you’ve raised. Feedback around additional cleaning stations, more availability of certain machines and a wider range of lighter weights is really helpful, especially during busier periods when demand is higher. We’ll be sure to pass this on to the relevant team.
Thanks again for your comments, and keep up the great work 💪
The JD Gyms Team 💚
Very clean with lots of different…
Very clean with lots of different weight sets.
Definitely will recommend.
Worth money! 🔥
2026年5月16日
JD Gyms - Rugby からの回答
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the cleanliness of the gym and the range of equipment available – and even better that you feel it’s worth the money 🔥
Thanks again for the recommendation, and keep up the great work 💪
The JD Gyms Team 💚
Priced well but lacks Steam/Sauna and gym instructor
Affordably priced with a large space and cardio section. Lack of gym instructor to give exercise advise/plan which we can book like othee gym. No stream/sauna facility. Only one back extension
2026年5月12日
JD Gyms - Rugby からの回答
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the spacious layout, cardio area and affordable pricing 👍
We also value the points you’ve raised. Feedback around access to gym instructors and structured support has been noted, as we know this can be really important when working towards your goals. Details of personal trainers are available in the gym, and they’ll be happy to talk through plans and guidance with you directly 🙌
We also appreciate your comments regarding facilities and equipment variety – we’re always looking at ways to improve, so it’s helpful to hear what members would like to see.
Thanks again for your feedback!
The JD Gyms Team 💚
It's is a fantastic gym
2026年4月30日
JD Gyms - Rugby からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD Gyms - Rugby からの回答
Hi - Thanks for the 5star review! It's great to hear you’re enjoying the classes at our Rugby gym. Keep up the great work👍
The JD Gyms Team 💚
I do not need to use my phone to get in…
I do not need to use my phone to get in and out of the GYM. It should be a pin as all GYMs.
The bathroom has no hanger to put my cloth on. The electricity went off in the bathroom while the shampoo was on my head.
2026年3月28日
JD Gyms - Rugby からの回答
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about the frustrations you experienced. If you experience any issues with access while you’re in the gym, please let a member of the team know so they can assist. Thank you for sharing your feedback.
The JD Gyms Team 💚
JD Gyms Cancellation Process Makes No Sense
I honestly don’t understand how cancelling a membership can be this difficult in 2026.
Signing up? That was quick, simple, and straightforward. No issues at all.
Cancelling? Completely different story (Probably on purpose).
I went through the official JD Gyms cancellation process on their website, filled in the form properly, and provided all the details they asked for. Straightforward, right? That’s what you would expect.
A few days later, I receive an email asking me… for the exact same information again.
Not even different details. The same things I had already submitted.
What makes it worse is that the email subject already includes cancellation and my gym location. So clearly, they have my details (From the form). They were able to identify me enough to open a case and send me an email — but somehow not enough to process the cancellation?
So what was the point of the form?
It feels like unnecessary friction added to a process that should be simple. Signing up is easy, but cancelling feels intentionally painful.
At best, it’s inefficient. At worst, it feels like a deliberate attempt to slow things down.
Not a great experience at all.
2026年3月31日
自発的なレビュー
JD Gyms - Rugby からの回答
Hi - Thanks for taking the time to leave this review. We’re really sorry to hear about your experience. As our memberships are non‑contract, members are free to cancel at any time, so we never want the process to feel difficult or frustrating. Further to your feedback, we’re reviewing our processes to ensure clearer and faster support in situations like yours.
The JD Gyms Team 💚
JD Gyms - Rugby からの回答
Hello - It's great to hear you find our gym spacious and well-equipped, with a great environment. Thank you for the feedback!
The JD Gyms Team 💚
Can I ask if the gym is busy between…
Can I ask if the gym is busy between 4.00am and 6:00 am? I'm considering joining however I need that info before as I don't have much time to train. Thank you :)
2026年3月28日
自発的なレビュー
JD Gyms - Rugby からの回答
Hello - Our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night.
The JD Gyms Team 💚
The gym only has one pec fly machine
The gym only has one pec fly machine. It needs at least one more.
2026年2月20日
JD Gyms - Rugby からの回答
Hello – Thank you for taking the time to leave a review. We appreciate your feedback regarding the equipment you’d like to see more of in the gym.
The JD Gyms Team 💚
The machines are worn out
The machines are worn out, for example, the padding on the bicep machine is completely collapsed, so it feels like your elbow is resting on bare metal.
The disabled changing room/shower area is dirty.
There isn’t a single hook or bench, so you have to put your stuff on the filthy floor.
There are no lockers for clothes, so after 10pm there’s nowhere to store our belongings and the changing room is locked at 10pm. Why???
The whole place is shit and overpriced. £10 would be a realistic price.
2026年2月7日
JD Gyms - Rugby からの回答
Hello - Thankyou for your feedback. We're sorry to hear that the equipment's condition did not meet expectations. If you do have any concerns about the equipment, please notify staff on site as soon as you can. Please know due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas). We do however leave the accessible changing room open at all times, as well as there being lockers for you to use.
Hope this helps! The JD Gyms Team 💚
Only used the gym twice so far
Only used the gym twice so far but each time I’ve never had to wait to use any equipment.
The machines look well looked after but for one, (the pec fly) the seat could not be put in different positions owing to some defect. (Rugby JD).
Apart from that everything was fine, water on tap unlike everlast which I’d just left that doesn’t supply water.
Changing rooms and shower were In good order but the hooks that should be on the backs of the shower doors not one cubicle had one on despite there being evidence of there having been one attached, again Rugby JD.
2026年2月3日
JD Gyms - Rugby からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚
Great place
2026年2月6日
JD Gyms - Rugby からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Hello,
Hello,
I had a problem renewing my membership. During my second visit to the gym, my QR code stopped working and I couldn’t enter the gym.
Could you please check my membership status and help resolve this issue?
Thank you.
Best regards,
Pawel
2026年1月29日
JD Gyms - Rugby からの回答
Hello – Thanks for the review. We’re really sorry that you were unable to gain access to the gym on this occasion. If you are ever struggling, there is a green button available near the entrance/exit which will alert a member of staff to come over and assist further.
Thanks, The JD Gyms Team 💚
Dirty benchs everywhere too much stinky…
Dirty benchs everywhere too much stinky in gym . Too dirty near smith machine stinky. benchs to dirty
2026年1月24日
JD Gyms - Rugby からの回答
Hello - Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
The JD Gyms Team 💚
I love the variety of classes and the…
I love the variety of classes and the equipment. I am enjoying using the gym. I gave 4 stars because the app can be glitchy when it comes to entry, and it needs an upgrade. Additionally, it would be nice to see the gym staff around without having to seek them out when help is needed. Once again, amazing Gym
2026年1月18日
JD Gyms - Rugby からの回答
Hello - We're happy you enjoy our classes and equipment! We appreciate your feedback regarding the app and staff availability.
The JD Gyms Team 💚
I love it, simply love it
I love it, simply love it
I can do what I planned and there is enough equipment for all.
I have what I need including Pull-up bars, Kettlebells and most important 4 heavy boxing bags
2026年1月6日
JD Gyms - Rugby からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD gym is unique in its own way as it…
JD gym is unique in its own way as it provides me access 24hrs. I love the atmosphere inside and the staff’s are always ready to help. The gym is accessible to everyone and anyone regardless your physical abilities . The equipments are fantastic and you will not be standing in line to use any. The place is absolutely clean and fresh all the time . I can go on and on but give it a shot and you will feel at home in JD.
2025年12月27日
JD Gyms - Rugby からの回答
Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚
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