JD Gyms - St Helens レビュー 

33
TrustScore 5段階評価の4

3.8

Boundary Road, WA10 2PX Saint Helens, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち4の評価

Plenty gym equipment to get use which is mainly in good condition, although there is only one peck machine which is almost impossible to get on at peek times. Josh/ and other staff that works in the g... もっと見る

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5つ星のうち5の評価

Great gym with amazing facilities. Doing PT sessions lessons with Elliott who’s great at his job. I’m massively noticing the difference in a short period of time.

企業が回答しました

5つ星のうち5の評価

I’ve never really felt confident in a gym before, but this place has completely changed that for me. The staff are so friendly and approachable, and there’s always someone available if you need help... もっと見る

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5つ星のうち1の評価

Wish I could give lower than one star. Shares a free carpark and doesn't light up the maximum stay sign of 2 hours. Very poor trying to help parking fine, didn't even bother contacting owner of carpar... もっと見る

企業が回答しました


企業情報

  1. 体育館

JD Gyms - St Helens について

当該企業による記述

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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3.8

すべてのレビュー

(33)

過去12か月のレビュー数: 4,631

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5つ星のうち4の評価

Jd gym st helens

Plenty gym equipment to get use which is mainly in good condition, although there is only one peck machine which is almost impossible to get on at peek times. Josh/ and other staff that works in the gym are helpful and friendly. Peek times seem to busy with lots of teenager all grouped together which causes a back log on people trying to get on machines

2025年1月26日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there

We appreciate your feedback and are glad you find our gym equipment to be in good condition.

We understand the frustration of limited equipment availability during peak hours, and we're always looking for ways to improve our facilities.

We're happy to hear that our staff, like Josh, are helpful and friendly. We strive to create a welcoming environment for all our members, and we'll take your feedback into consideration as we continue to enhance our gym experience.

Best wishes
The JD Gyms Team

5つ星のうち5の評価

Spoke to josh today at sthelens gym and…

Spoke to josh today at sthelens gym and he is super professional and I said about turning the cross trainers the other way ,also coming up with some type off class like a circuit training or a type of Spin class on the biked as we don't have a room for classes so do them on the floor

2025年1月22日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Thank you for your kind words about Josh and your suggestions for the gym. We appreciate your feedback and will share it with the team.

We're always looking for ways to improve our facilities and offer a variety of fitness options.

Best wishes
The JD Gyms Team

5つ星のうち1の評価

Health and safety at the gyms

Health and safety at the gyms, members not adhering to health and safety leaving sweat residue after use of the treadmill reported to management and no action taken. After 2 weeks same individual member continuing to abuse the machines therefore restricting my use of the machines 29th August 202r

2024年8月29日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

If you would like to raise this in writing with the manager of your gym, you can do so by emailing them on sthelens@jdgyms.co.uk

We will also pass your feedback onto them.

Best wishes
The JD Gyms Team

5つ星のうち5の評価

Joined about 2 weeks ago

Joined about 2 weeks ago. Absolutely love it. People in there are friendly and the staff are too. Plenty of equipment to use and all in great working mode. Would advise anyone wanting to join to go to jd. Thanks

2024年7月20日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

5つ星のうち1の評価

Parking herendous. Do not buy unless in walking distance.

Wish I could give lower than one star. Shares a free carpark and doesn't light up the maximum stay sign of 2 hours. Very poor trying to help parking fine, didn't even bother contacting owner of carpark to counter charge. Only overstayed by 9 minutes which should be within grace period. Didn't inform me of maximum stay on purchase of membership. Gym itself filler with very poor staff who lied about guaranteeing help with the problem especially as it was caused by a medical reason. Absolutely atrocious behaviour from the carpark supplier where there is a sauna and gym and showers. Should be at least 3 hours and inexcusable to charge on medical scenario. Please check your gym out for these things if you do consider purchasing.

2024年1月4日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there

Thank you for taking the time to leave your review.

We were sorry to read that you encountered an issue with the parking. We do our best to make our members aware of the 2 hour parking available. It's listed on the webpage and also sign posted in the carpark.

If you'd like to speak to someone about this further, you can email the General Manager on sthelens@jdgyms.co.uk

Best wishes
The JD Gyms team

5つ星のうち4の評価

Got a great selection of equipment

Got a great selection of equipment to use, love to see how many cables are available and a pendulum squat. Only thing that let's it down is the changing room is a bit small and kids in groups in a evening.

2023年10月2日
自発的なレビュー
5つ星のうち5の評価

ULTRA CLEAN GYM

Great choice of equipment. When i can not sleep,off i jog to the gym. The changing room, toilets, shower area and sauna are very clean. The cleaning staff work very hard to maintain the high standards which is a must .The equpment too is clean and if not being reguarly cleaned there are paper towels and sterile cleaning spray for users to use as well.

2023年9月10日
自発的なレビュー
5つ星のうち5の評価

Nice and clean,

2023年8月19日
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

5つ星のうち4の評価

Good gym plenty of equipment nice and…

Good gym plenty of equipment nice and clean only problem is it's a bit like a youth club between 4/9 pm

2023年8月10日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

5つ星のうち1の評価

Unprofessional behaviour

When I went to this gym and then finding out they don’t include free classes and I was very disappointed because I was excited about using this gym close by. I’ve emailed them to make a complaint saying the website is very misleading, I’m not the only ones who thought this gym does include free classes. I’ve asked other people to take a look at the website and thought the same. I then had a look other locations JD gym and found the standard membership price are various like for example St Helens membership without free classes is £21.99 a month whereas it’s cheaper at Liverpool city centre which is £19.99 with free classes! So how’s that fair. Clearly a rip off. They need to give discount for something like this would be fairer and keep customers coming in. I could not travel to Liverpool city because I don’t have a car. I had to warn other people to avoid confusion by commenting on JD gyms St Helens Facebook group post about free classes not included, and the price is rip off compare to other locations. Then I found out that my comment has been removed and blocked me from accessing for telling the facts. I then contacted JD Gyms Facebook group through messenger to make a complaint about the price, the website, removing customer’s comment and blocking etc and then they were very ignorant/stubborn and are lying about removing comment or blocking people from telling the truth/facts about the gym. I’ve told them that they seriously need get their website to be redesigned by UX people and tested by real people as well giving them an idea how to avoid confusion on local gym page to say this particular gym does not include free classes. I contacted them again asking to allow me to access JD Gyms St Helens Facebook group and they’ve blocked me from contacting them again and accessing the main JD Gyms Facebook group. They does not care about customers’ experience just money. Just childish and does not know how to deal complaint professionally.

So I’m leaving this on here where JD gyms people cannot remove or hide from the facts.

This is unbelievable unprofessional behaviour coming from them. I have cancelled my membership with them.

2023年8月7日
自発的なレビュー
5つ星のうち5の評価

Helpful staff

Great gym, helpful staff. Didn't know I had to bring a padlock but bought one from the vending machine. Enjoyed my first ever Burn class, couldn't walk after.

2023年7月20日
自発的なレビュー
5つ星のうち5の評価

great transformation

I trained here recently as I was close by abc could not believe the transformation from when it was X4L.
Brand new everything and a sauna in the new gym. Yes it’s more expensive now but it is also 24 hour.
The only downside was that all 6 sets of cables were being used whilst I was there.

2023年7月3日
自発的なレビュー
5つ星のうち1の評価

Recently joined the gym used it only…

Recently joined the gym used it only once so far. Got there this evening but couldn’t log into my app as it was saying my login details were incorrect so basically I have no membership even though I’ve paid for it. No staff available to help.

2023年4月22日
自発的なレビュー
JD Gyms - St Helens ロゴ

JD Gyms - St Helens からの回答

Hi there

Oh no! We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...

Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.

If you'd like any further support or to chat about the issue you faced, please contact your gym on: 📧 hull@jdgyms.co.uk

Take care
The JD Gyms Team 💚

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