My first time joining the gym, there’s no staff there to show you around and no instructions how to use equipment. The women’s only area is very very small with limited equipment and very hard to get... もっと見る
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レビュアーのコメントを見てみましょう
Many of the upper body weight machines at the gym I visited felt unoptimized and loose in certain parts. For example, the arms on the butterfly machine moved differently to each other which made usin... もっと見る
企業が回答しました
Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... もっと見る
企業が回答しました
I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd ha... もっと見る
企業情報
JD Gyms - Stoke について
当該企業による記述
連絡先
China Street, Fenton, ST4 3NJ, Stoke-on-Trent, 英国
- 1782498880
4.2
ほぼ満足
393件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I really enjoy going to gym to keep…
I really enjoy going to gym to keep fit, it’s so unfortunate that almost on every visit a few of the exercises machine are out of order, which limits your options especially if the gym gets quite busy
2026年2月24日
JD Gyms - Stoke からの回答
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying coming to the gym and using it to keep fit 👍
We’re really sorry to hear that machines being out of order is impacting your workouts. We understand how frustrating this can be, especially during busy periods when it limits your options. Our teams do carry out regular maintenance checks and work with engineers to get equipment back up and running as quickly as possible, but we’ll ensure your comments are passed on.
Thanks again for your honest feedback – it really helps us continue to improve 💪
The JD Gyms Team 💚
Clean all round and a lot of space and…
Clean all round and a lot of space and machines to work with
2026年5月20日
JD Gyms - Stoke からの回答
Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the cleanliness of the gym and the space available, along with the range of machines to use – that’s exactly what we aim to provide for all our members 💪
Thanks again for your kind words, and keep up the great work!
The JD Gyms Team 💚
Dark and miserable and the equipment is…
Dark and miserable and the equipment is worn and old
Stoke. Fenton
2026年5月13日
JD Gyms - Stoke からの回答
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re sorry to hear that the gym hasn’t met your expectations, particularly around the condition of the equipment. This isn’t the standard we aim to provide for our members.
Your comments have been noted and will be passed on to the gym team so they can review the maintenance of the facilities. We’re always looking at ways to improve the experience for our members.
Thanks again for your feedback.
The JD Gyms Team 💚
My first time joining the gym
My first time joining the gym, there’s no staff there to show you around and no instructions how to use equipment. The women’s only area is very very small with limited equipment and very hard to get a chance on the equipment as it gets busy in there, a bigger area and more equipment would be great. Parking isn’t great at busy times. Overall good selection in the main area, not tried any classes yet. Seems like a good gym just would like a bigger women’s only section until I’m confident in what I’m doing😊
2026年5月13日
JD Gyms - Stoke からの回答
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
We’re glad to hear you feel the gym is a good option overall and that you’ve found a decent selection of equipment in the main area 👍
We’re sorry to hear your first experience didn’t feel as supported as it should have been. If you’d ever like some guidance or a walkthrough, please don’t hesitate to speak to a member of the team in the gym, they’ll be more than happy to help 🙌
We also understand your comments around the size and demand for the ladies‑only area. We appreciate how important it is to have enough space and equipment, especially while you’re building confidence, and we’ll ensure your feedback is passed on.
Thanks again for your feedback – we’re really pleased you’re enjoying the gym overall and hope your confidence continues to grow 💪
The JD Gyms Team 💚
Newcastle under Lyme gym
Newcastle under Lyme gym. Great gym with good range of equipment. 10/10
2026年4月16日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
The JD Gyms Team 💚
The gym is great
The gym is great, lots of equipment & space & really clean. The studio is huge so lots of space in there too. It would be great if there are more combat classes.
2026年3月22日
JD Gyms - Stoke からの回答
Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. Our timetables are reviewed monthly to meet the demands of our members so please feel free to discuss any suggestions you have with the gym team the next time you visit.
Thank you, The JD Gyms Team 💚
JD Gyms - Stoke からの回答
Hello - We're so happy you enjoy our gym and appreciate you taking the time to leave such a great review. Thank you!
The JD Gyms Team 💚
Very polite staff
Very polite staff
When I was struggling to sign up they advised me how to sign up
2026年3月14日
JD Gyms - Stoke からの回答
Hi - We're glad you found our staff polite and helpful during sign-up. We appreciate you taking the time to share your positive experience!
The JD Gyms Team 💚
JD Gyms - Stoke からの回答
Hi there - Thank you for taking the time to leave this review!
Best wishes, The JD Gyms Team 💚
Poor machines, bad Customer support
Many of the upper body weight machines at the gym I visited felt unoptimized and loose in certain parts. For example, the arms on the butterfly machine moved differently to each other which made using them a little tricky. Also, I've sent two requests now to end my membership and have received no message back.
2026年2月23日
JD Gyms - Stoke からの回答
Hello – Thanks for taking the time to leave this review. We’re sorry to hear you found some of the upper‑body machines, including the butterfly machine, not working as expected. Our gym teams do carry out regular maintenance checks, but if you notice any equipment that feels loose or unbalanced, please let the team know on site so they can take a look. Thank you for sharing your feedback.
The JD Gyms Team 💚
Good Gym
Gym equipment is super useful and good quality! the staff are lovely and always there to help with anything
2026年1月27日
JD Gyms - Stoke からの回答
Hello - We appreciate you taking the time to leave us a review, and we are so happy to hear you find our equipment useful and our staff helpful! ⭐
The JD Gyms Team 💚
My friend got me a free day pass,the…
My friend got me a free day pass,the gym was clean and warm,the Manager Paul greeted me and showed me around and i had a enjoyable session, would recommend Fenton JD'S 👌
2025年12月30日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD Experience
Assistant Manager Paul and Craig Locket are really helpful and go out there way to help and are always friendly.
2025年12月29日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚
Like coming to jdgyms very social place…
Like coming to jdgyms very social place and friendly astomphre, alway clean ,All staff are very friendly and helpful
2025年12月29日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD Gyms - Stoke からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Very friendly gym ,it's always clean…
Very friendly gym ,it's always clean specially ladies only and the ladies changing rooms, staff always on site if any problems.
2025年12月29日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Decent gym
Decent gym. I just dont understand the pricing jd set. Constant price increase. Gym doesnt have a sauna but its priced the same as other jd gyms with saunas. They should explain why it doesnt have a sauna and reduce the price
2025年12月29日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Best gym for functional training!
I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd have the best equipment for functional training, plus high quality lifting equipment. The staff are very welcoming and friendly, place is always clean well maintained. There is also a ladies only area which is useful.
2025年12月22日
自発的なレビュー
Lovely gym
Lovely gym , friendly people, clean gym props to Trudy and Steve!
Great team of staff
Lots of equipment
Spacious studio!
2025年12月17日
自発的なレビュー
JD Gyms - Stoke からの回答
Hello - We're happy to hear that you enjoyed your experience at the gym! We appreciate you mentioning the team members who made it special.
The JD Gyms Team 💚
Great gym and wonderful polite staff
Great gym and wonderful polite staff. Good clean facilities and gym equipment
2025年12月17日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
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