The chest fly machine, adjustable seat doesn't adjust and is stuck on low. Most of the machines weights labels are missing so you dont know the correct kg. All in all needs alot of updating and mainta... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Never been so comfortable in a gym! great facilities, great equipment ect! Don’t feel judged, just everyone doing their own thing! As somebody who starts a gym and then it fades out, I thoroughly enjo... もっと見る
企業が回答しました
Really enjoy this gym, excellent range of equipment, very clean & tidy. Everyone is really nice there & I’ve met some lovely people at this gym - nobody is intimidating & everyone is really supportive... もっと見る
企業が回答しました
I have been a member at jd stoke for 5 years, after training at most of the local gyms I decided to stick to jd mainly for the quality and variety of the equipment. I train calisthenics and find jd ha... もっと見る
企業情報
JD Gyms - Stoke について
当該企業による記述
連絡先
China Street, Fenton, ST4 3NJ, Stoke-on-Trent, 英国
- 1782498880
4.1
ほぼ満足
398件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Good but some negatives
1st the positives.
Compared to my previous gym, very clean and tidy. Generally the weights are kept tidy and not left lying about the floor, plenty of benches, again tidy and not dragged all over the gym. All machines seem to be in working order all the time.
Now the negatives.
This is the 1st gym I have ever used that doesn't have a Smith machine, and I have been going to gyms for over 30 years.
The carpark is very small and congested at times, My car was scratched on the 4th time I came to the gym.
The music is unnecessarily loud and makes any conversation difficult.
2025年1月24日
JD Gyms - Stoke からの回答
Hi there
Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym, including the cleanliness, equipment availability, and overall tidiness.
We value your feedback and will take it into consideration as we continue to improve our facilities. We are committed to providing a positive and enjoyable experience for all our members.
Best wishes
The JD Gyms Team
Waited 10 minutes
Waited 10 minutes. As no Internett pressed the buzzer 3 times for no one to attend. However the manager came out of their when she needed to so was in their doing her hair or makeup as obviously far to busy to do her job
2025年3月25日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there
We understand your frustration with the wait time and lack of response. We strive to provide excellent customer service and are disappointed to hear that your experience fell short of our standards. We will address this with our team to ensure a more prompt and attentive service in the future.
Best wishes
The JD Gyms Team
Love this gym but it needs to be cleaned more
Love this gym! It’s a nice environment and is bigger than it seems from outside.
My husband and I have been going to this gym for nearly 8weeks now and we’ve been ill twice from here.
I’ve noticed that there aren’t any cleaning products to use after every use. I’m not sure how often the cleaner does a wipe down too. We’ve both gotten ill separate times and been ill together.
It’s frustrating because we love to work out here but we’re putting the health of our children in danger every time we come back with something.
Wondering if you could bring back the rule of wiping down equipment after every use or Atleast increase the cleaning schedule for the cleaner.
Other than that, the gym is nice and so are the staff.
2025年3月10日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there
We appreciate you taking the time to share your feedback. We understand your concerns about the cleanliness of the gym and the potential impact on your health and your family's well-being. We take hygiene and safety very seriously and are committed to providing a clean and healthy environment for all our members.
We are sorry to hear that you and your husband have been unwell after visiting the gym. We will investigate the cleaning procedures and make sure that our cleaning staff is adequately equipped and following the appropriate cleaning schedule. We want to assure you that we are taking your feedback seriously and will work to address these concerns.
Best wishes
The JD Gyms Team
Love the gym
Love the gym but think if pay for plus shouldn’t be made pay more for the couple extra gyms in tier 2 should just be all in one
2025年1月31日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there
Thank you for your feedback! We appreciate you highlighting this point. We understand your perspective on the pricing structure and will take your suggestion into consideration as we continue to improve our offerings.
Best wishes
The JD Gyms Team
Neglected gym
Used to be alright however the price has gone up for the month and the quality of the gym has gone down there is always weights left out if staff aren’t going to reinforce members to tidy up after themselves they should be walking round the gym making sure it’s kept tidy, trying to find plates is an absolute nightmare all the cable attachments are worn not far off falling apart, the floor is coming up, without fail every time I go in there is another machine out of use, the gym looks and feels neglected
Not a fan anymore won’t be coming back after this months membership
2025年2月17日
自発的なレビュー
JD Gyms - Stoke からの回答
Hi there
We understand your frustration with the recent changes at the gym. We appreciate you taking the time to share your feedback, and we want to assure you that we are committed to providing a positive and enjoyable experience for all our members.
We hear your concerns about the cleanliness, equipment maintenance, and overall condition of the gym. We will be taking your feedback into consideration as we continue to improve our facilities and services.
Best wishes
The JD Gym Team 💚
Me and my sister have attended the Body…
Me and my sister have attended the Body combat class for 5 weeks now and we absolutely love it! What makes the class even better is the trainer James botham. He is an outstanding trainer, I can’t praise him enough. I would highly recommend attending his classes!
2025年2月10日
自発的なレビュー
JD Gyms - Stoke からの回答
Thank you for your kind words! We're thrilled to hear that you and your sister are enjoying the Body Combat class.
It's wonderful to know that you're both finding it beneficial and that you're having such a positive experience with the trainer. We appreciate your feedback and will be sure to pass it along.
Best wishes
The JD Gyms Team 💚
JD Gyms - Stoke からの回答
Thank you for your kind review! We're delighted to hear you're enjoying our friendly atmosphere, welcoming staff, and top-notch facilities.
We strive to create a positive and supportive environment for all our members.
Best wishes
The JD Gyms Team
Car park
I parked on the car park and was blocked in as I couldn’t get out by another car. The car park is really small and needs sorting as it’s not fair and put you off going the gym.
2025年1月23日
JD Gyms - Stoke からの回答
Hi there
We understand your frustration with the parking situation. We appreciate you bringing this to our attention and will look into improving the parking arrangements.
Best wishes
The JD Gyms Team 💚
JD Gyms - Stoke からの回答
Thank you for your kind words. We're delighted to hear you're enjoying our staff, facilities, and friendly atmosphere.
Best wishes
The JD Gyms Team
JD Gyms - Stoke からの回答
We're so happy to hear you had a positive experience! We strive to create a welcoming and supportive environment for everyone, and we're thrilled you found it to be a great place to keep fit.
Best wishes
The JD Gyms Team
Honest Review Here
Interesting reviews & though this is a nice gym, value for money. They do need to start banning people who leave weights all over the floor. You have the cctv, use it.. Not enough plates, I do agree there, need more attachments too. Staff are nice & people using the gym seem pleasant enough. They just need to sort these vile scumbags out who think it’s acceptable to leave weights all over the gym floor.
2024年12月19日
自発的なレビュー
First impressions after joining mid November
Been a member of many gyms but jd gyms is so different. 24 hours great for me as I work nights. Well spaced out and so clean. The classes are also run really well.
2024年11月23日
JD Gyms - Stoke からの回答
Hi there Dean - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience 24/7 (we love the late night owls)! Your feedback is so important to us as it enables us to deliver the service our members deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
Great choice of equipment
Great choice of equipment, large airy environment, good atmosphere.
2024年11月2日
JD Gyms - Stoke からの回答
Hi there
We're thrilled to hear you enjoyed our equipment selection, spacious environment, and positive atmosphere. It's wonderful to know you had a great experience.
Best wishes
The JD Gyms Team
overall gym is ok however needs…
overall gym is ok however needs improving!!
music is too loud, please lower the volume it’s not a night club
parking is terrible
not enough plate weights, constantly hunting for weights!
not enough equipment for legs, there’s only 1 leg extension!
2024年10月12日
JD Gyms - Stoke からの回答
Hi there
Thank you for your feedback.
We understand your concerns about the music volume, parking, and equipment availability. We're always striving to improve and will take your feedback into consideration as we plan for future enhancements.
Best wishes
The JD Gyms Team
Poor customer service
Lacking customer service communication and information on websites
2024年10月11日
JD Gyms - Stoke からの回答
Hi there.
Thank you for taking the time to leave us a review, we are always looking for ways to improve your experience in and out of the gym.
We understand that there can be specific questions from each member and for individual circumstances. However we do provide and continue to add to our list of FAQ's on the link below:
https://www.jdgyms.co.uk/faq/
However if you can not find your answer on there. please feel free to raise a ticket with our member services team via the below link:
https://www.jdgyms.co.uk/general-enquiries-form/
Where a member of the team can look to resolve your issue.
Best Wishes,
The JD Gyms Team
💚
Great Value Gym
Quick and easy to join. A good variety of equipment and classes. Staff are friendly and helpful. Great value. Would definitely recommend
2024年10月8日
JD Gyms - Stoke からの回答
Thank you for taking the time to leave us a review. We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit but it is our team in Stoke that make this happen! Many thanks for providing us feedback.
Don't forget that you get entered into a monthly draw to win a free year if you refer a friend to join! Just ask a member of the team for your referral code next time you are in the gym for them to use when they join 🤞
Best wishes
The JD Gyms Team
💚
Friendly Staff nothing was to much…
Friendly Staff nothing was to much trouble and very welcoming.
2024年10月8日
JD Gyms - Stoke からの回答
Hi Maggie, thank you for leaving us a review and the 5 star rating! It is great that the team in Stoke have made you feel so welcome. Please feel free to book in an induction with one of the team so we can help you get on the way with achieving your fitness goals.
Keep up the great work.
Best wishes,
The JD Gyms Team.
💚
JD Gyms - Stoke からの回答
Hi Simon. Short and sweet but this is our favourite word for a review and the team in Stoke will be loving it!
Best Wishes
The JD Gyms Team
💚
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。