I love my local JD Gym! The setup is excellent, the staff are friendly and helpful, and having access 24/7 is by far the biggest selling point for me over other gyms. My absolute favorite amenity is... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The person who dealt with cancellation of memberships was very helpful and made the cancellation process very straightforward without any further delay or inconvenience. He also welcomed my future re... もっと見る
企業が回答しました
Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the do... もっと見る
企業が回答しました
Terrible customer service. Avoid at all costs! Beware there is a terrible cowboy parking company called Bank park who control the car park at the gym. Staff at JD gyms are uninterested when you get a... もっと見る
企業情報
JD Gyms - West Bromwich について
当該企業による記述
連絡先
West Bromwich Ringway, Sandwell Centre, B70 7QS, West Bromwich, 英国
- 1213125137
3.0
まあまあ
286件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Too much rush and bzy
Too much rush and bzy, cant find anything free, there is no dumble free, no bech, i just wait there for half an hour for my turn
2023年6月22日
JD Gyms - West Bromwich からの回答
Thanks for taking the time to leave this review.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
Best wishes The JD Gyms Team 💚
Spacious!
Easy sign in, QR code generator makes it quick and simple. Free parking!
Staff are visible and happy to help if you’re new or need anything.
There’s loads of equipment and it generally wasn’t over-filled for a Monday.
2023年6月14日
JD Gyms - West Bromwich からの回答
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Cleaning is okay however dumbbells is…
Cleaning is okay however dumbbells is not enough and very busy place. Only i am still going just because of Steam room
2023年6月8日
JD Gyms - West Bromwich からの回答
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
The community is lovely
2023年6月3日
JD Gyms - West Bromwich からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Perfect Gym 💜
Perfect Gym, I can find all the sport machines and it's near to my house, I like this place
2023年5月22日
JD Gyms - West Bromwich からの回答
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Just keep up the good work
2023年5月13日
Great gym but a lot of machines are out…
Great gym but a lot of machines are out of order.
Also you can only enter once a day as you scan a QR code.
2023年5月2日
JD Gyms - West Bromwich からの回答
Hi there
If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍
If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to 👍
Best wishes
The JD Gyms Team
No employees at front desk to busy…
No employees at front desk too busy taking on own personal clients showers are cold and changing rooms locked up at night way too busy to get a good gym session dirty changing rooms bin not clean toilets unsanitary
2023年4月9日
JD Gyms - West Bromwich からの回答
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Great atmosphere
Great atmosphere, staff really helpful and friendly. Even the other members have a great attitude and sense of community together with in the gym. I actually look forward to my next work out!
2023年4月23日
JD Gyms - West Bromwich からの回答
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
I had asked a member of the team to…
I had asked a member of the team to help me with the machinery equipment and I was being laughed at due to not knowing how to handle the machine correctly. Was very disappointed with the class on Friday morning as this was the reason me joining JD gyms to do the classes it wasn’t intense and needed better rhythm
2023年3月24日
JD Gyms - West Bromwich からの回答
Hi there
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the West Bromwich Manager!
Best wishes
the JD Gyms Team
It is a good gym
It is a good gym, but hardly anyone by the reception during the evening. first day i joined i waited 30 minutes outside for a jd staff member to deal with my inquire. i also pressed the green buzzer outside several times, the staff member arrived and had a bad attitude.
2023年3月14日
JD Gyms - West Bromwich からの回答
Hi there
Thanks for taking the time to leave this review. If you are ever struggling to see a member of staff out on the gym floor, please press the green buzzer near the turnstile gates and this will alert someone to come over and assist you further!
Best wishes
The JD Gyms Team 💚
Loving my gym experience
Loving my gym experience. Excellent value for money with all the facilities you would want. The environment itself is very encouraging, making me go back day after day
2023年3月20日
JD Gyms - West Bromwich からの回答
Hi,
Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes.
The JD Gyms Team 💚
JD Gyms - West Bromwich からの回答
Hi,
Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes.
The JD Gyms Team 💚
Amazing gym
Great, clean, modern gym.
Very welcoming.
Equipment is available
Staff members always say hi
2023年3月18日
JD Gyms - West Bromwich からの回答
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
I love the gym even if to busy…
I love the gym even if to busy sometimes reason to give 1 star is some members of staff (trainers) behaviour is so arrogant and disrespectful but 1 of them l in particular he even gets in peoples way when working out not tolerable using phone when walking + changing room and toilets are 70% of the time dirty.
2023年3月10日
自発的なレビュー
JD Gyms - West Bromwich からの回答
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
The service is very helpful you can…
The service is very helpful you can always ask for help and you get it. Yhe gym is clean, the machines are well maintained.
2023年2月24日
JD Gyms - West Bromwich からの回答
Hi there,
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Too many machines unusable
2023年2月24日
JD Gyms - West Bromwich からの回答
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
First up,I'm a wheelchair user.
First up,I'm a wheelchair user.
I arrived at 10pm. The outer front doors are opened with a qr code. That's fine but the door isn't automatic so I had to have someone hold the door open. Then, inside the vestibule, there are automatic doors opened with a qr code. However, for some reason the disabled access door can only be opened with a code.
There are plenty of machines but it's too cramped and I really struggled with getting around them because it's jammed too tightly together.
Then the disabled shower room is great. However there is no hot water in there. There's a shower chair but then no dry chair to get changed on. And no hooks for clothes.
Parking's free though.
*edit*
I am actually now considering leaving the gym after nearly being knocked out by shoddy equipment. The terrible barbell clamps do not grip at all and one slipped off dropping weights and springing the bar up at me. And it wasn't an isolated clamp either. They were all of the same no-gripping kind. Useless.
2023年2月14日
JD Gyms - West Bromwich からの回答
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
An injury waiting to happen
Sauna stone cold at 06:30, staff unhelpful. No instruction or advice on suitable workouts. Take a lesson from Sandwell Leisure Trust and induct all new members. Find out their goals and work with them without charging up to £50 per session for a PT.
2023年2月12日
JD Gyms - West Bromwich からの回答
Hello
Thank you for leaving us a review. Inductions are not compulsory, so you are free to start using the gym immediately after joining if you feel happy to do so. If you would like an induction, please get in touch with your gym directly and a member of the team can help arrange this for you.
Best wishes
The JD Gyms Team 💚
Nick facey class is absolutely…
Nick facey class is absolutely brilliant. He gives brilliant workout splits keeps us motivated and pushes everyone to there limts we didn't know we had
2023年1月30日
自発的なレビュー
JD Gyms - West Bromwich からの回答
Hi.
Thanks for taking the time to leave this review, we are delighted to see this is 5 stars!
We aim to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall!
Best wishes
The JD Gyms Team 💚
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