I like your old website dashboard much better. The new one is too confusing and I find extremely limiting when trying to make a decision on buying a product, which in the end I end up not buying becau... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Rapide facile et discret , mais j aimerais avoir les médicaments une semaine avant que le pot sois vide je le reçois la journée même est-ce possible?
企業が回答しました
This program has been so wonderful and successful. For an introvert, the ability to do almost everything virtually is amazing. The nurse practitioners and doctors are incredibly knowledgeable and answ... もっと見る
企業が回答しました
I would definitely still recommend Jill health aside from all these negative reviews. Yes you can tell that the company is on the newer side but this hasn’t bothered me. They provided me a weight loss... もっと見る
企業が回答しました
企業情報
当該企業による記述
Jill Health is Canada's first fully online telemedicine clinic built for women, connecting Canadian women with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for menopause and hormone optimization, weight management, sexual health, skin, hair loss, longevity, and allergies. Every program starts the same way: a free online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unbranded packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jill Health offers free, discreet shipping across the country.
Personalized healthcare for Canadian women.
当該企業による記述
- We're a 100% Canadian digital clinic offering personalized treatment plans for women.
- Browse our treatment options and choose the one that interests you. You’ll be asked to complete an online medical consultation, providing our medical team with the information they need to determine if the treatment is right for you.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
連絡先
222 Bay St, Suite 3000,, M5K 1E7, Toronto, カナダ
- hello@jill.health
- jill.health
Lose weight your way.
4.1
ほぼ満足
288件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jill Health offered me $15 to write…
Jill Health offered me $15 to write this review. Thats how much you can trust TrustPilot. So here it is..
Jill Health is not a good business. They will sell you ozempic and other GLP1's. Thats where the positives end. There is zero support from anyone and in fact to get an individual on the phone is near impossible. Canceling even more of a headache.
2024年5月13日
自発的なレビュー
Jill Health からの回答
Thanks for sharing your feedback — even if it wasn’t what we hoped for. We totally understand that incentives can raise questions, but the $15 offer was intended to encourage honest reviews from all patients — not just positive ones. In your case, it seems that $15 helped us hear what really matters to you, and for that, we’re grateful.
We’re truly sorry to hear you didn’t feel supported. That’s not the experience we aim to provide. Your concerns about difficulty reaching someone and challenges with canceling are valid and we’re working hard to improve in these areas. Our team is currently reviewing how we handle support and access to care to ensure a smoother, more human experience — especially when patients need to talk to someone directly.
We’d really like the chance to make things right. If you’re open to it, please reach out to us via email (help@jill.health) and ask for Joe, that's me and reference this review so I can prioritize helping you resolve any outstanding issues.
Thanks again for your feedback — it genuinely helps us grow.
Easy way to get medically what you need
Super easy. Great service. Great deals. Love the deals! Used many of their products over the years. My favs were Latisse and their brow serum. Also, loved their minoxidil hair growth serum.
2025年4月2日
Jill Health からの回答
Thanks for the love! We’re thrilled you’ve found favorites like Latisse and our brow and hair growth serums. We’ll keep bringing those great deals your way!
-The Jill Health Team
Borderline harassment!
Borderline harassment!! They will pester you with emails and shame you constantly despite numerous unsubscribe requests
2025年4月2日
Jill Health からの回答
I'm really sorry to hear about your experience. This absolutely shouldn’t be happening, and I understand how frustrating repeated unwanted communication can be. I’d like to personally ensure you're removed from all mailing lists and look into how this was missed. Please email me directly at help@jill.health — my name is Joe and I’ll make this my priority. Thank you for your feedback, and again, sincere apologies.
Jill Health からの回答
Thanks so much! We’re glad our team could be helpful and friendly — that’s exactly how we want every experience to be!
-The Jill Health Team
Their doctors don’t give you enough…
Their doctors don’t give you enough information about the medication - almost got hospitalized because they switched me from Medication A to Medication B with the same dose. Turns out you need to titrate up slowly again, they didn’t even mention the risk. And after stopping their service, no matter how many times I hit the damn unsubscribe button or ask them to remove me from their email list, I will still get emails from them.
2025年1月10日
Jill Health からの回答
I'm truly sorry to hear about this experience — both the serious medical concern and the ongoing email frustration. Safety and clear communication around medication are fundamental, and I understand how alarming and unacceptable it is to feel misinformed about your treatment. I also hear your frustration about the unsubscribe issue, and you shouldn’t have to keep asking.
Please reach out to me directly — my name is Joe, and you can contact me at help@jill.health. I will personally investigate both your care experience and ensure you're fully removed from our mailing list. Your feedback is being taken seriously, and again, I sincerely apologize for the distress this has caused.
Jill Health からの回答
Thank you for taking the time to submit a review and thank you for choosing Jill Health!
-The Jill Health Team
Review
Got back to my questions relatively quickly.
Pharmacy was very helpful and got back to me in a very timely fashion and answered all my questions.
2025年5月11日
Jill Health からの回答
Thank you for your feedback! We're glad the pharmacy team was able to respond quickly and helpfully. If you ever have more questions or need assistance, we're always here to support you.
-The Jill Health Team
Jill Health からの回答
We really appreciate your kind words! It means a lot to know our team made a positive difference. We're here to keep supporting you every step of the way!
-The Jill Health Team
Great company!
Easy to use, fast response time from the team. Had a personal phone call to discuss my options. Really felt taken care of to start my prescription. And feel supported and monitored during my time using Jill Health
2025年2月20日
Jill Health からの回答
Thank you so much for your kind words! We’re really glad you felt supported and well cared for throughout your journey with Jill Health. That personal touch is super important to us, and we’re here for you every step of the way!
-The Jill Health Team
Jill Health からの回答
Thanks for the awesome feedback! We're glad ordering was easy and hassle-free for you. If you ever need anything else, we’re here to help!
-The Jill Health Team
Weight Loss Services
Jill Health assisted me with my weight loss goal. A variety of disciplines were available to consult as needed. Medication ordering was seamless and on time. Follow ups were appreciated. My experience was very positive and happy to report that I reached my goal.
2025年5月9日
Jill Health からの回答
Thank you for sharing your fantastic experience! We’re thrilled to hear that Jill Health supported you every step of the way with seamless medication ordering and helpful follow-ups. Congratulations on reaching your weight loss goal — that’s truly inspiring! We’re here whenever you need us next.
-The Jill Health Team
Have been with Jill Health for over 2…
Have been with Jill Health for over 2 Years !!! BEST support , service !!!! Go NOWHERE ELSE !!!!!!!
2025年5月8日
自発的なレビュー
Jill Health からの回答
Wow, thank you so much for being with Jill Health for over 2 years! We’re beyond thrilled to have your trust and support. Your enthusiasm seriously made our day — we’ll keep working hard to keep you happy! Here’s to many more years together! 🚀
-The Jill Health Team
Jill Health からの回答
We’re so happy to hear you found the program amazing and the support wonderful! Providing that level of care and encouragement is what drives us every day. Thanks for being part of the journey!
-The Jill Health Team
Jill Health からの回答
Thank you! We're glad to hear you found us professional and easy to communicate with. We’re here to make your experience as smooth as possible—feel free to reach out anytime!
-The Jill Health Team
Best decision ever!
This program has been so wonderful and successful. For an introvert, the ability to do almost everything virtually is amazing. The nurse practitioners and doctors are incredibly knowledgeable and answer questions thorough. The support is really tailored so that if you want extra support it's there but you don't feel overwhelmed with people breathing down your neck. This program has honestly changed my life.
2025年4月28日
Jill Health からの回答
Thank you so much for sharing your experience! We’re thrilled to hear how the virtual format and tailored support have made a positive difference—especially for those who appreciate discretion and flexibility. Our team strives to provide knowledgeable care without overwhelming you, and we’re here whenever you want extra support. Don’t forget, we also offer a range of other services to help you on your wellness journey—all delivered with the same care and privacy you’ve come to expect. We’re honored to be part of your life-changing experience!
-The Jill Health Team
Customer service response time
My only complaint is response time! Each account has a medical inbox but the fact that they are not
Monitored seems a little silly so that is a little disappointing and the email response time is very slow
As well from the pharmacy team.
2025年4月14日
Jill Health からの回答
Thank you for sharing your experience — we truly appreciate your honesty. We’re sorry to hear that our response times and inbox monitoring didn’t meet your expectations. We understand how important timely communication is, especially when it comes to your health.
Please know that we’re actively working to improve our response times and ensure all medical inboxes are monitored more closely. Your feedback helps us prioritize these improvements. If you have any urgent concerns, please don’t hesitate to reach out directly to me so we can assist you promptly. Ask for Joe in your next communication.
Thanks again for your patience as we work to provide a better experience.
Jill Health からの回答
Thanks so much for the 5 stars! We’re glad to hear everything went smoothly with your order — our fulfillment team will love the shoutout. Let us know if there’s ever anything more we can do for you!
-The Jill Health Team
Jill Health makes my life easy
Using Jill Health is so easy. The online pharmacy takes care of everything, I just need to answer a few questionnaires each month and my prescription gets sent right to my door. I've been using them for almost two years. Very convenient and good prices.
2025年5月8日
自発的なレビュー
Jill Health からの回答
Thank you so much for the kind words! We're thrilled to hear how seamless and convenient your experience with Jill Health has been — that's exactly what we aim for. Two years and counting — we truly appreciate your trust in us. We’ll keep working to make your care simple, affordable, and supportive every step of the way!
-The Jill Health Team
This company is truly a scam
This company is truly a scam. I was simply inquiring about Latisse eyelash serum, put through all my info, but ultimately decided not to go through with it because it was too expensive. Received an email back in March from a “virtual care coordinator” that I was missing info and to click the link to proceed giving all my details. So it’s very clear from that email that they have my correct email on file and very clear that I did not move forward ordering anything from them, because they didn’t even have all my info! Well it’s almost May now, I checked my credit card and see I have a charge from them in March for $210. I contacted them to ask what this charge is, and they tell me they need to jump on a call with me because they have a typo in my email on file versus the email I was messaging them from (it was in fact the exact same email) and they need to talk to me to verify my details. I’m sorry what? If there was a typo in my email, I would have never received that email back in March. I even sent them a screen shot of that email. They refused to tell me over messages what the charge was for, for “security reasons”. Funny because they can prescribe things over messages without a phone call, but can’t tell me what a charge is for. Then I was told I’d be transferred to their supervisor and that just never happened. Needless to say, if they can’t tell me what they changed me for, it’s a scam and I reported it with my credit card company.
2025年4月29日
自発的なレビュー
Jill Health からの回答
Hello, thank you for sharing your concerns. I’m sorry to hear about the frustrating experience you’ve had. We take such matters very seriously and want to get to the bottom of this for you.
Please reach out to me directly at help@jill.health — my name is Joe, and I will personally look into your account and clarify the charge as well as the communication issues you experienced. Our goal is to ensure transparency and resolve this promptly.
Thank you for your patience, and I look forward to assisting you.
5 Stars
Hello
I have been dealing with Jill's health for months, I find them compassionate, they listen to all my questions and always let me know my bloodwork is fine. I find them and the pharmacy on top of everything. I cannot say anything bad about them they have always been great to me.
2025年3月19日
自発的なレビュー
Jill Health からの回答
Thank you so much for your kind words and positive feedback! We truly appreciate your patience, and we apologize for the delay in responding to your review. It means a lot to hear that you find our team compassionate and attentive. We're here to support you every step of the way and look forward to continuing to provide you with great care.
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