Jill Health レビュー 

They send you the 200$ every 3 months automatically and they don't refund. Really not clear in their policies.

I have been a customer of Jill Health for weight loss twice. My first experience, starting in February 2023, was positive overall, though the process of getting onto GLP-1 medications was a bit slow. I appreciated having a 40-minute conversation with a Nurse Practitioner (NP) to address my questions, which made me feel comfortable moving forward. Unfortunately, I chose to discontinue in December 2023 due to supply shortages, which were beyond Jill Health’s control.

When I returned to Jill Health in September 2024 to restart GLP-1s, I noticed a significant change in their process. The signup was less personalized and felt impersonal—a blood test and a quick chat-based questionnaire, with no immediate option to connect over the phone with an NP. I had to push persistently to get my questions answered by an NP over the phone - I did not want to use the chat I wanted to connect with a human. While the conversation itself was fine, the overall experience felt much less supportive than before.
What ultimately led me to leave Jill Health as a customer was their pricing model and mandatory use of their pharmacy.

For example, Jill Health charged $495 for 4 vials of 5mg Mounjaro and $545 for 4 vials of 7.5mg. These prices are considerably higher than those offered by other pharmacies. Here’s a comparison:
* Costco:
* 7.5mg Mounjaro: $389.10 (4 vials)
* 2.5mg Mounjaro: $334.23 (4 vials)
* Shoppers:
* 7.5mg Mounjaro: $437.69 (4 vials)
* 2.5mg Mounjaro: $374.96 (4 vials)
I’ve since switched to another provider recommended by a friend. My experience with them has been exceptional—lower fees, better support, and the flexibility to obtain medication either directly from them or from my local pharmacy.
While Jill Health has some positive aspects, the shift in their approach and pricing made it hard to justify staying with them.

Lack of communication. Lack of communication.Lack of communication.
No problem taking monthly fee though :)

AVOID at all costs. Attempted to sign up for their weight loss program. They kept changing consultation call, then "lost" bloodwork, then asked for 60$ monthly subscription in order to talk to them about moving forward. I didn't even get the results or know if I qualified. Avoid this SCAM of a company

If you’re thinking of using Jill Health- don’t. There are other services out there that are way more high-tech, faster, more compassionate and consistent as well as transparent with their processes. I was with them for a year and a half and WISH I had switched to another service sooner. The extras you pay the monthly fee for are not worth it. The care is not there and they are rude and unprofessional in their responses. I had serious concerns about privacy and sharing full body photos and they did NOTHING to put my mind at ease (why I left) so be careful!

As the saying says ... slow and steady. I've been slowly losing weight and feeling so much better about myself; in my appearance, my health and my emotional well-being. I still have a way to go but appreciate the support and guidance I've received from everyone at Jill Health. Onward to my goals. :-)

Medication was delivered efficiently and the instructions were easy to understand. I started in October 2023 and I'm now at my goal weight of 110 lbs. My triglycerides are WAY down and my overall health is very good. I experienced almost no side effects, and the communications with the doctors and pharmacists was excellent.

I think Jill Health is a great service. I use it for my weight loss needs and I find the physician, pharmacist, and customer service to be very helpful. I have been using Jill Health for over 18 months and I highly recommend.

I use Jill health for tretinoin and have great service, they answered all questions and the process was pretty straightforward.

The experience was difficult at first because it was hard to get everything lined up as I’m not very good with technology. But once that hurdle was surmounted (I was determined) and I was able to speak to somebody on the phone The weight loss program was instigated and I am happy to report that I have lost 20 pounds in the four months and I’m not having the cravings that I have always had in the past when trying to decrease my carbon and sugar intake. They have vanished. Although I would like to lose another 10 pounds I realize that I will have to focus more on exercise and better eating habits. As I am 69 years old, I have spent a lifetime doing that and it was only successful for short periods of time and then I would always go back to my old ways and gain the 25 to 30 pounds back . This process has been “painless” once it was implemented. It is expensive for me ($368 per month) but worth it. When I think of the thousands of dollars I have spent on weight loss programs that didn’t work (or last). If I hadn’t had to go through the very present challenging, weight loss efforts I may not have known that I needed a good exercise and diet regime in addition to this medication.
The experience didn’t occur on a day (which is the only option below) It occurred over the last five months (Mid March 2024 to mid July 2024)

I’m disappointed with the weight loss program at Jill health. You’re charged $60 a month for nothing - there is no follow-up, no check-ins. A few pre-recorded programs and a monthly prescription (billed to you or your insurance on top of the $60) does not justify the monthly fee

I have had food noise in my head all my life and it is finally quiet. I can’t tell you how much of a relief this is. I knew it was bad but until it was gone I didn’t realize just how much of my day was spent thinking about food and arguing with myself about it.

When I started with the company last year I found it to be a little unreliable, but I did understand there were medication shortages. Since January I've been on auto renew and everything has gone really smoothly and I'm happy with everything.

I have no family doctor and I’ve been on the waiting list forever. I’ve been with Jill Health for a year now.

Jill Health has their own physicians who recommended which weight loss medication would be best for me after my blood work and consultation. They require blood work regularly as well so they really are out for your best interest. My prescriptions arrive from Ontario fast (I’m in BC). They handle my insurance and let me know when they are charging me for the medication. It’s a real easy painless process! They also offer dietician services, I haven’t used them yet but will when I need to.

Absolute dumpster fire of a company.

As many other reviews have stated, stay away. There are other fantastic companies that offer better service then Jill Heath with no unnecessary, money-grab subscription. (i.e. Livewell, Science & Humans, Hims & Hers) I foolishly applied for both hair loss and weight loss programs.

For the hair loss, I needed to submit and resubmit the painstaking online form 3 times, due to errors with their application. I received confirmation that I was a fit, but never received my medication. I emailed them. They let me know there were pharmacy delays but that it was coming. It never showed up. I emailed again but it took weeks to get a reply. The CS agent told me it was an error, that she has followed up with the pharmacy, and it would be fast tracked to me. Again, never showed up. I followed up a third time asking for a refund but the CS agent said they would be send same day. Of course, it never showed up. At this point it's too late to reverse the credit card charges.

For the weight loss program, as others mentioned, they make you pay a monthly subscription but you cannot get an appointment for weeks, forcing you to pay for multiple months before actually getting any of their services. They did refund one or the three months I paid for, but I'm still out $200+ with 0 services recieved.

There are so many other companies that do the same thing but with significantly better pricing structure & service. Please, for your wallet and sanity, use a different company.

I like that the service exists and find the nurse practitioners are very helpful. I have also taken advantage of meeting with the dietician which is included in the monthly fee of $60. I am followed much closer by this clinic than friends of mine who take the same medication via their family doctor. My blood is monitored every three months. what I do NOT like is their pharmacy team. They are constantly making errors when it comes to my benefits and this last time has caused me to not have my medication in time. They claim an oversight on their end...how about we not make mistakes when it comes to medication?? I am considering moving to my family doctor at this point because of the pharmacy team.

Easy to use. Good customer service and good support. I am thankful this platform exists.

At first I thought I didn't need the support to be in a weightloss program. But after going through the process and working with the people at Jill Health their services are definitely worth it. They have asked for my consent on everything, shared lots of tips and tools and want you to continue your weightloss journey in a healthy way. I was skeptical thinking it was a money grab but after reviewing all of the information and having my questions answered right away, I'm glad I went with Jill.

Really friendly, made everything very simple and easy in terms of advice/bloodwork/medication etc. I would definitely recommend!

**Title: Outstanding Experience with Jill health.

I cannot express enough how impressed I am with their exceptional service and professionalism. From start to finish, the experience was nothing short of outstanding.

First and foremost, their customer service is exemplary. Every interaction I had with their team was pleasant and efficient. They truly go above and beyond to ensure their clients feel valued and supported. Whether it was a simple inquiry or a complex request, their response was always prompt and thorough.

The quality of their products/services is unparalleled. It’s evident that Jill prides itself on delivering top-notch results. I was particularly impressed by the attention to detail and the commitment to excellence that permeates every aspect of their work. This is a company that does not cut corners; they deliver on their promises and then some.

Moreover, the team at Jill is incredibly knowledgeable and skilled. Their expertise is evident in every interaction and in the exceptional quality of their output. They are not just service providers; they are true partners who are dedicated to achieving the best outcomes for their clients.

Additionally, the overall value provided by Jill is outstanding. They offer competitive pricing without compromising on quality, making them an excellent choice for anyone seeking high-quality services/products.

Jill has earned my highest recommendation. Their unparalleled customer service, exceptional quality, and unwavering commitment to excellence make them a standout in their field. I look forward to working with them again in the future and highly recommend their services to anyone in need of reliable and top-tier service.