I love using Jennifer Lopezâs serum taking care of my skin makes me feel like a women not to say men donât take care of their skin I work hard everyday I like how my face looks Jennifer Lopez should... ãã£ãšèŠã
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I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also ap... ãã£ãšèŠã
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SCAM!!! You order one thing but then it gives you a âdiscountâ that unknowingly enters you into a memebership where you automatically get charged 122$ per month for three months for a kit thatâs deli... ãã£ãšèŠã
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I love all the products, and they are not heavily perfumed, making them safe for everyone, even those with allergies or sensitive skin. I am 64 and have been using the products for years and constantl... ãã£ãšèŠã
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JLO Beauty ã«ã€ããŠ
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JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- â Luxurious, high-performance formulas with clinically tested ingredients
- â Effortless routines designed for consistent, visible results
- â Complete morning-to-night skincare rituals for face and body
- â Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complexâ¢, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
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I love using Jennifer Lopezâs serumâŠ
I love using Jennifer Lopezâs serum taking care of my skin makes me feel like a women not to say men donât take care of their skin I work hard everyday I like how my face looks Jennifer Lopez should make her ow. Hair serum too
2026幎9æ18æ¥
The products are easy to use leaves myâŠ
The products are easy to use leaves my skin feeling hydrated and smooth also the fragrance is just right ð
2026幎9æ18æ¥
I already used those products and theyâŠ
I already used those products and they are wonderful
2026幎9æ18æ¥
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Beware!!!! Cancelling is a nightmare!!!
First the products themselves are ok. I donât like the perfume smell so that is why I cancelled my subscription. Cancelling was a nightmare! You canât cancel online you have to call. I had to call 4 separate times get my subscription cancelled! And I had to pay for the return shipping each time! I would cancel, they promised me it was cancelled and I would return the product unopened, Iâd get the refund and 3 months later Iâd get a notification that I was getting another shipment! Every time Iâd call theyâd try to get me to keep it even after I said I didnât like it, didnât want it! I just cancelled the 4th time! Hopefully this person actually did their job.
2026幎9æ13æ¥
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JLO Beauty ããã®åç
Thank you for sharing your experience, Wendy. Weâre sorry that ending your membership turned into such a difficult process. Thatâs not the experience we want for our customers, and your feedback helps us identify where improvements are needed. If youâd like us to confirm your account status or assist with anything still unresolved, our team is here to ensure everything is fully taken care of. Kindly contact us at 1â800â704â7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Never again
I donât know which is worse. The disrespectful customer service, or the fact that they donât go by what their policy states. I purchased several items during her 40% off sale. I wanted to use PayPal over time payment method. I used the option and it was confirmed. A few hours later I was sent an email that stated that the full amount will be taken out. I went ahead and read her cancellation policy, that states you can cancel within 36 hours of placing your order, which is what I tried to do. I was told via chat that I cannot cancel and disregard the policy. And while trying to explain what happened, it seemed irrelevant to him. I placed a duplicate order because of the sale, as PayPal said they would handle it. PayPal reached out to them and coincidently, they responded at the time they made sure it was shipped first, just so they can claim itâs too late. I called customer service and was told a supervisor would call me back because she wasnât authorized to do anything, but she claimed it would be taken care of. She never responded back! They never called back. Now I have 2 duplicate orders and while they accept returns I still have to pay shipping and make sure the return is accepted by their policies. The cancellation policy I had to disregard but the return policy must go according to their rules. Never again! And I truly loved her products. The company did reach out to me and resolved my issues. And I appreciate it so much because the quality of her products is something I didnât want to give up. They really are amazing, and so are their prices
2026幎9æ4æ¥
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JLO Beauty ããã®åç
Thank you for sharing this with us, Laurene. Weâre sorry to hear that your order and cancellation process did not go as smoothly as it should have. Weâd like to review your account and assist with the duplicate orders so youâre not left handling this alone. Please reach out to our Customer Care team at 1â800â704â7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly and make sure you get the help you need.
SCAM!!
SCAM!!! You order one thing but then it gives you a âdiscountâ that unknowingly enters you into a memebership where you automatically get charged 122$ per month for three months for a kit thatâs delivered without your asking. Then itâs very difficult to cancel or get money back. DO NOT ORDER FROM HERE NO MATTER HOW MUCH TOU WANT THE PRODUCT!!!
2026幎8æ30æ¥
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JLO Beauty ããã®åç
We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, and billing. We never want customers to fee surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
I have been using your product for aâŠ
I have been using your product for a long time and Iâm satisfied it works well on my skin
2026幎8æ12æ¥
JLO Beauty ããã®åç
Thank you for sharing your experience, Ulli! We're delighted to know that our product has been a trusted part of your skincare routine and that you've been happy with how it complements your skin. We appreciate your loyalty and are grateful to have you as part of the JLO Beauty family.
I called July 3,2026 and canceled myâŠ
I called July 3,2026 and canceled my subscription. It took forever before she world finally just cancel it. Now I'm seeing thete is still an open subscription. I want the freaking account closed.
2026幎7æ3æ¥
JLO Beauty ããã®åç
We're truly sorry for the frustration and inconvenience you've experienced, Lisa. We understand how important it is to have your account preferences handled correctly. We've confirmed that your account has already been canceled, so no active subscription remains. If anything else comes up, we're here.
Disappointed Not Life Changing Variety and the actual creams are niceâŠ
Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I using? I plan to cancel my subscription and I hate you were planning to auto renew and have my bank information!
2026幎7æ31æ¥
JLO Beauty ããã®åç
We're sorry to hear your feedback and experience, Cheryl. Our pricing reflects the highâquality ingredients, researchâbacked formulations, and strict manufacturing standards that go into creating a safe, effective, and premium skincare experience. We're committed to delivering dependable quality and visible results you can feel confident in. With consistency use of JLO Beauty product you will see the difference you are hoping for. For further assistance and question, kindly reach us at 1-800-704-7551 available daily from 7:00 AMâ10:00 PM EST.
The customer service representative wasâŠ
The customer service representative was friendly and and able to help me with my problem efficiently.
Mahalo for the awesome service!
2026幎7æ22æ¥
JLO Beauty ããã®åç
Thank you for sharing your experience, Kristina! We're thrilled we could help. Thank you for recognizing our Customer Care teamâwe're always happy to support our customers. Thank you for your trust, and we look forward to continuing to support you on your skincare journey!
The products are top notch
The products are top notch, and I like that I can change my subscription/products whenever I want to. JLoBeauty is THE BEST.
2026幎6æ1æ¥
JLO Beauty ããã®åç
We're so grateful you took the time to share this, Kay! Knowing our formulations have earned a place in your routine. We're also delighted to know you're enjoying the benefits of your subscription. Thank you for trusting JLO Beauty with your skincare journey.
The products are okay but not reallyâŠ
The products are okay but not really hydrating and also when I apply the serum and then the cream it starts to peel off
2026幎7æ26æ¥
JLO Beauty ããã®åç
Thank you for sharing your feedback and experience, Lilia. Weâre sorry to hear that youâre not seeing the results you were hoping for. For best application, please allow the serum to fully dry before applying the creamâthis helps prevent the serum from lifting during layering. Thank you for choosing JLO Beauty.
For being so expensive i expected a lotâŠ
For being so expensive i expected a lot more and as it is ..I was scammed with the total they said I would pay and ended up being like way more .. i didn't like the products. My elf skin care routine is just fine for me . and can y'all please stop trying to auto ship me products on my affirm account , i have declined transactions from June 27 - july 13 /2026 . With transactions trying to be made every two days . I personally called and cancelled my subscription in May 2026 .. is this what Jlo is about ?? The company wonât let a unhappy customer go in peace .i tried to remove my debit card off the website just now and i cant unless i replace it with another .. This is a very sketchy business ..That is basically hacking into my credit card info .even though I verbally unsubscribed on the phone and that was hell to get out of too ..and well Obviously if they keep trying to charge my card that phone call was for nothing because Iâm still being charged like member without my consent!! .so be careful when you input your debit or credit card .. it now belongs to jlo beauty and her hacking crew . .. they donât like to lose customers and will continue to charge you and send you whatever they feel like sending because at that point they could care less . because they have full control of your credit cards .. Worst experience ever !!
2026幎7æ25æ¥
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JLO Beauty ããã®åç
We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, shipments, and billing, Katherine. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
JLO Beauty ããã®åç
Thank you for sharing your feedback, Kelly. As a JLO Beauty member, you enjoy more than just automatic deliveries. Your membership provides exclusive pricing, convenient home delivery so you never run out of your favorite products, and the flexibility to customize or postpone future shipments whenever you need. To manage your account, please visit jlobeauty.com and log inâif you havenât created an account yet, you can easily register online. For any additional questions or support, our team is available daily at 1â800â704â7551 from 7:00 AM to 10:00 PM EST, and weâre always happy to assist you directly.
Fabulous
I choose only jlo beauty products over any other ...makes me feel confident in my bare skin everyday....when I never could I recommend u try it for yourself ð¯ SATISFIED
2026幎7æ26æ¥
JLO Beauty ããã®åç
Thank you for sharing your glowing feedback and experience, Vanessa! Weâre happy that JLO Beauty products plays such a meaningful role in your skincare routine. Thank you for choosing JLO Beauty.
One of the best customer serviceâŠ
One of the best customer service departments. Products with good ingredients.
2025幎12æ22æ¥
JLO Beauty ããã®åç
Thank you for sharing your feedback and experience, Juanita! Weâre happy to hear that youâre satisfied with both our service and your JLO Beauty products. Thank you for choosing JLO Beauty.
JLO Beauty ããã®åç
Thank you for sharing your experience, Aimee! Weâre delighted to hear that youâre enjoying the glowing benefits of your JLO Beauty product. We truly appreciate you choosing JLO Beauty.
JLO Beauty ããã®åç
Thank you for your lovely feedback, Ivy! We're thrilled to know that youâre enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty!
It did not work as expected.
2026幎5æ24æ¥
JLO Beauty ããã®åç
Weâre sorry that youâre not seeing the results you were hoping for, Marcella. For best results, we recommend using your JLO Beauty products consistently as part of your daily routine. If you need further assistance or have any questions, please contact our Customer Care team at 1â800â704â7551, available daily from 7:00 AM to 10:00 PM EST. Weâre here to help.
The Product is great Still waiting on aâŠ
The Product is great Still waiting on a shipment I paid for never received he told me on the phone he saw the error and one send one out almost a month ago Never got a confirmation email Love the product and wouldn't canceled if I could get shipment I am owed and shipments on time Take the money on time but losey unwanted shipping
2026幎5æ1æ¥
JLO Beauty ããã®åç
Thank you for sharing your feedback, Lola. We're so glad to hear youâre enjoying the product, and we sincerely apologize for the frustration caused by your missing shipment. We understand how disappointing it can be to wait for an order youâve already paid for. After checking, we can confirm that our team has already arranged a replacement. If you have any questions or need further assistance, please contact us at 1-800-704-7551, and weâll be happy to assist you directly.
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