Joe's Sweetie Barn レビュー 

323
•
TrustScore 5段階評価の4.5

4.3

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... もっと見る

5つ星のうち5の評価

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... もっと見る

5つ星のうち2の評価

I am a little disappointed that the advert says 25% off abd then you got a promo code giving you 5% i may have misread it but I don't think I did. Love to product and will hopefully order some soon. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I didn’t have to wait long for my order. The quality and value for money is very good and a lot cheaper than buying same amount in supermarkets. I have found my new favourite place to get my grandchil... もっと見る

企業情報

  1. 菓子屋

当該企業による記述

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


連絡先

4.3

優良

TrustScore 5段階評価の4.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(323)

過去12か月のレビュー数: 109件

レビューを書く
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5つ星のうち5の評価

Easy and quick

Items ordered and dispatched quickly all the way from beautiful Scotland to Sunny Plymouth. Sweets/chocolate were well packaged and arrived in good condition. Will definitely use this company again.

2024年4月28日
自発的なレビュー
5つ星のうち5の評価

You won't be disappointed.

Although they do take a bit longer than other shops to dispatch, it's worth it for the choices and options. Customer service is also second to none, an error on my second order was sorted exceedingly fast with courtesy and a friendly manner. This is why I gave them 5 stars, everyone makes mistakes now and then!

2024年4月15日
自発的なレビュー
5つ星のうち2の評価

First time order will not be ordering…

First time order will not be ordering again firstly not impressed with mystery box as three quarters of it nut related, I don't mind nuts but I don't wasn't a box near enough full of them
Secondly I order 2x jaffa fudge and 2 x Maltese fudge instead I got 3 x Malteser and one jaffa, a note or email would of been nice. I wouldn't have minded do much if the Maltese fudge tasted like Maltese but there was no hint of Malteser at all at best I could describe it as plain fudge. Overall a most disappointing experience.

2024年4月10日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Samantha, you ordered 2 x mystery boxes with an RRP of over £15 which were £3.99 - meaning it could be a combination of any of the sweets we use (which cannot be all nuts as it is a mixture of sweets and chocolate) and we have had no other issues with this box other than great reviews due to the large amount of items inside the box.

With the Fudge we do not manufacturer it however we have forwarded your feedback onto the supplier. We give all customers 2 options when items are not in stock either a refund on the items or replace with similar and as you did not select refund they were replaced with similar as this would have been what the packer assumed was your preference.

5つ星のうち5の評価

Top quality items at fantastic prices!

Always a very easy purchase, swift well packaged delivery & excellent choices & prices! I bought items including the retro box for a Easter raffle for the residential home I work at, the winners were extremely happy! I will definitely be purchasing again! Thank you so much!!

2024年3月22日
5つ星のうち5の評価

Amazing and delicious sweets !

Amazing and delicious sweets !! Great quality ! best pic n mix sweets ever! Better that all the other pic n mix sweets I’ve tried ! Well packaged and fresh !! Can’t stop eating them now !!! Yum !!!!😋

Thank you !!

2024年3月11日
自発的なレビュー
5つ星のうち1の評価

Lack of customer support

I have purchased a selection of sweets for £75, it was said to be delivered on 30th Dec 2023 did not receive them. So I spoke to royal mail they accepted fault and said the trader needs to make claim but unfortunately joe's customer service say its me and royal mail dispute. I have still no money back after 60days. I would strongly use a different company because this one does not care about anyone but its self
REPLYING TO JOES COMMENT 👇

Again you forget to tell people about your terms and conditions if a customer does not receive goods then they are entitled to full refund. So the contract between you and royal mail is your issue. The issue I have is that I have no produce and no refund , so you tell me where that is good customer service ?

2024年3月6日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Stephen, You have left a tiny part of the story here yet again so WE WILL ELABORATE WITH FACTS. YOU DIDN’T COMPLETE YOUR ADDRESS CORRECTLY on checkout, therefore Royal Mail delivered it to someone in your street, WE have continually chased up Royal Mail to have a claim processed on your behalf as you didn’t input your address correctly, we have on numerous occasions told you and provided you with the responses from Royal Mail showing you the claim hasn’t been processed ON THEIR PART, we have no control over this. We have spent months WITH PROOF chasing up Royal Mail on your behalf, causing us numerous hours in work on a mistake you made. You are well aware of the situation that has been on going and the reason for it, we won’t be harassed into refunding an order that was delivered but not to yourself because you put in the wrong information at checkout. You will be refunded as mentioned numerous times when Royal Mail complete the claim if ruled in your favour as it was a mistake made by yourself.
We have been more than helpful with this but you continue to harass us, leaving negative comments wherever you can and missing out key points so that we refund you money on a mistake made by yourself.

5つ星のうち5の評価

Mystery Boxes

I bought the American Candy Box & a rrp £50 Mystery box in the out of date section.
I'm really pleased with the selection & the amount you get for your money.
I can't wait to try everything.
Delivery was also within the time frame given.
Definetly recommend.

2024年2月5日
自発的なレビュー

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