Joe's Sweetie Barn レビュー 

323
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely delicious sweeties, really great flavours, textures and designs. Wonderful selection in the mixed bags. Excellent value for money. Will definitely buy again. Although I’ll end up like Bil... もっと見る

5つ星のうち5の評価

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... もっと見る

5つ星のうち2の評価

I am a little disappointed that the advert says 25% off abd then you got a promo code giving you 5% i may have misread it but I don't think I did. Love to product and will hopefully order some soon. I... もっと見る

企業が回答しました

5つ星のうち5の評価

I didn’t have to wait long for my order. The quality and value for money is very good and a lot cheaper than buying same amount in supermarkets. I have found my new favourite place to get my grandchil... もっと見る

企業情報

  1. 菓子屋

当該企業による記述

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


連絡先

4.3

優良

TrustScore 5段階評価の4.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 94%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(323)

過去12か月のレビュー数: 109件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Very strange smell and taste in the 2kg…

Very strange smell and taste in the 2kg bag of sweets ...almost like a waxy coating had gone sour a very old smell .. out of date mystery boxes both fine though

2024年7月30日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Helen, we do not manufacture the pick & mix bags clearance bags which the date on them is mid 2026! we will send your feedback over to the manufacturer though.

5つ星のうち2の評価

Don’t waste your money on the 2kg bags

Don’t waste your money on the 2kg bags. They taste and smell terrible. Will be throwing them in the bin. Wouldn’t trust eating them as god knows what’s happened to them before they arrived yesterday. The only way to describe the smell and after taste is like vomit. I’m sure when purchasing other items they may well be fine and they were posted and delivered on time.

2024年7月29日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Lizzie, I am very sorry about that - we have forwarded your email onto the manufacturer as these bags are manufactured & packed by Vidal (one of the largest candy manufacturers) to ensure we get to the bottom of this issue - please be assured they are not opened and they come straight from the factory.

5つ星のうち5の評価

Brilliant company

Brilliant company. Communication was good also.
We ordered some freeze dried sweets to try and they are wonderful. Very reasonably priced too. One of my items wasn’t in stock but I chose to have to replaced and dare I say… I actually prefer the substituted item!
Royal Mail were a pain with delivery times but we understand that is out of their hands.

Me and my partner don’t eat a lot of sweet stuff but we will 100% be back to do another order.
Thank you!

2024年7月10日
自発的なレビュー
5つ星のうち5の評価

Amazing service

Just wanted to say thank you so much for my order. It arrived yesterday and everything is amazing we are all enjoying trying new things and was such good value for money. Will definitely be ordering again Many thanks

2024年7月4日
自発的なレビュー
5つ星のうち2の評価

My son did not enjoy the big box of…

My son did not enjoy the big box of sweets as we’re all very similar gummy ones ,he did like the freeze dried ones

2024年4月2日
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Thank you for your response Lorraine, I have just checked the order and if it was the 1kg Special Offer Bag you were referring to they have over 10 different varieties of sweets inside with a mix of both fizzy & Non Fizzy.

5つ星のうち4の評価

Mostly positive

Pleased with my order - arrived in good time and well packaged. The only issue is the 2kg of jelly’s are wet, melted and sticky inside the bag - they are in date, but makes me wonder if they’ve been stored incorrectly.

2024年6月15日
自発的なレビュー
5つ星のうち3の評価

I ordered a mystery box & 2kg Jelly bag

I order a mystery box, more than half were sour and 100% American. As there's options to buy American mystery boxes and just mystery boxes. I presumed I wouldn't get all American candy. The label on the box said "American" why advertise mystery boxes if they're all American boxes? I did order ac2kg bag of mixed jelly and I was pleased with those. But I wouldn't recommend the mystery box if you don't want sour or all American sweets. Just to add the American mystery boxes are dearer than a plain mystery box...figure that !....

2024年6月3日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Violet, we are glad you enjoyed the 2kg special bag - as per our email you ordered a Mystery Past Date Box this is a mystery box therefore can be any Past Date item - we advise in the product description that the majority of the contents within this box will be american candy.

5つ星のうち5の評価

Joe’s Sweetie barn

Really fast delivery to my house.
And my order came undamaged.
And the price was really good.
And i like american products.
I can’t understand wy people give you a 1star review on google and on trust pilot.
i given you five stars on google reviews.
And on trust pilot.

2024年6月3日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Thank you very much Darius, some of the reasons for the 1 star reviews are very frustrating when the majority of the time it's not an issue on our end.

5つ星のうち1の評価

Received a 2kg mega deal box full of…

Received a 2kg mega deal box full of sweets I’ve never seen in my life, including licorice which was not mentioned on website 🤮 the sweets look absolutely vile! Will not be recommending to anyone!

2024年5月17日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Elaine, the product you ordered was the Mystery 2kg Special Offer Bag which is a complete mystery as per the product description the sweets will not be mentioned as it is a mystery bag and is packed by the manufacturer (all bags are different)

You cannot make an assumption on a product when you haven't tried them we have had a huge amount of positive feedback from these sweets combine with the extreme saving as they worl out to be under 50p per 100g rather than the standard £1.39 per 100g.

We have hundreds of products on our website where you can select the sweets rather than order a mystery bag if a mystery is not what you are looking for.

5つ星のうち1の評価

CHILLI FLAVOURED SWEETS?? I received a 2KG supposed 'pick'n'mix'

I received a 2KG supposed 'pick'n'mix'. It was a large sealed bag of 3 types of gums. They looked good (although was slightly disappointed that there was not more variety). Delivery was also quick. I opened them and tried them and one of the 3 enclosed sweets (shaped like a gummi 'chilli'), to discover it was a 'Chilli' flavoured sweet (disgusting). Very hot, burned my mouth and more or less made the entire bag minus those offense sweets about 300g in total!). Now, I am aware that taste is a personal thing, but I am ordering 'SWEETS', not 'blow you head off' Chilli flavoured candy. I emailed the company to be told that as they had been opened I could not return for a refund - I replied that 'how would I know there were chilli flavoured sweets in the bag until the bag had been opened?' as who expects to get chilli flavoured sweets in a pick'n'mix?
Not at all impressed and will not be using this company again.

Company have replied ..see below...but again I will say 'hoe would I know they were chilli flavoured gums until opened???'

also....pick n mix should be exactly that ..a mix....3 types of gums are not a pick n mix...they are a trio of gums!

I will say again......I will not be ordering again (and also, please stop sending me emails about your 'great sweets' trying to get me to order again). This has been a let down, and 'cannot refund after eaten' is a poor reply.

2024年5月16日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Alistair, you ordered the 2kg Mystery Pick & Mix mega Deal which is a prepacked mystery bag (packed by the manufacturer) as mentioned in the product description all bags are completely different.

We cannot offer a refund on the product if it has been open and eaten.

As mentioned in our email if you wished to return the item before it was opened we could have arranged that.

5つ星のうち5の評価

They are always pleasant and helpful…

They are always pleasant and helpful from the minute you walk in the door till you walk back out.
Always have a different thing in when you go into the shop,if they don’t have something in that you like just ask anyone of the staff and they will try there best to get it for you.
And that wee angelic face and banter of Zac he never fails to make me laugh.
Well done Zac.

2024年5月10日
自発的なレビュー
5つ星のうち1の評価

Michael Curnow item not received

Hi, honestly. Im still waiting for my last order. I have ordered from you a few times and love your products and services unfortunately your last message wasn’t very good. Basically accusing me of lying. You stated that you have photo of the delivery. Can I see this please?

2024年5月9日
自発的なレビュー
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Michael, you left a 1 star review stating you have not received your order however the tracking shows delivered and a photo - if you emailed us rather than leaving a 1 star review (which would be a courier issue) we can easily have this resolved rather than leaving a 1 star review - pop us a message and we will send you the tracking alongside a proof of delivery provided by the courier. We cannot send photos on trust pilot.

5つ星のうち1の評価
Joe's Sweetie Barn ロゴ

Joe's Sweetie Barn からの回答

Hi Michael, we have checked the order and it is showing as delivered - we can see from the tracking a proof of delivery photo.

Also we have never received any email from yourself regarding any items not arriving.

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