John Shepherd Estate Agents - Sutton Coldfield レビュー 30

Excellent service, fast, efficient and kept us up-to-date. Huge thanks to Samantha!

Fantastic service.

Samantha Follows very professional and helpful and always there to answer all questions that I had and replied in a swift manner.

Rianne Smith another fantastic and professional person keeping me in the loop of everything going on.

Every member of the team was kind and professional. They made the whole renting process less tedious and fast.

A very smooth and fast process from the beginning. In a few days we moved in the new home without any headache. Samantha our agent was extremely helpful and we got all the information. Thank you Sam

Can not fault this company at all phoned for a viewing got 1 same day loved the property everything was dealt with so quickly from thursday to the following Friday into a new home cracking job on keep it up John Shepherd

Communication is slow and not effective

Not attentive at all

I would have dealt with them if I had a choice

The Sutton Cold Field team namely Julie & Leah are shocking at customer service, with holding our deposit for no reason due to their inability provide us with a inventory of the property and accusing my partner of not handing a key when they have now "found"it as it was simply not handed in by their office team members. When you call they dont answer for a day and when you email there is no response either. I will definitely not recommend sending them any money as they are NOT trustworthy. Stay clear, I will not be sworn either, the manager of this branch is shocking!!!

Excellent as always.

Very professional and attentive staff efficient in everything.

Our last tenant has been absolutely horrendous. He has done nothing but try to harrass us and left us with a filthy dirty house and if it hadn't been for Leah (Martindale) I don't know what we would have done.
Leah has been an absolute star and stuck her ground with him which must have been so difficult considering how he spoke and treated her.

John Shepherd (Four Oaks) helped us rent out our property in just few weeks - excellent service! I would like to give my special thanks to Marilena. She is friendly, helpful and professional!!! Very happy experience!