John Shepherd Estate Agents レビュー 

This review is specifically meant for Reemi Yasmin. She is absolutely reliable; efficient in responding quickly to queries; keeps an eye on ongoing tasks and keeps the client informed of the process. She thinks ahead and for the client and finds solutions. I cannot recommend her highly enough. Ever since she's been in charge, I feel much more relaxed and confident about the management of the property she is in charge of. Thank you, Reemi. You are an absolute star!

Excellent service from Tina Margetts!

I've been really impressed with the service I've received from Tina, my property relationship manager at John Shepherd. She's been responsive and professional throughout, and always goes above and beyond. It's made a real difference to my experience as a tenant, and I'd happily recommend John Shepherd based on the support she's provided.

Thanks, Tina!

What a wonderful estate agent to have actually found a property with.
Excellent from start to finish.
We met Mohammed at the property for a viewing he was very professional and polite, had a smile all the time. He has dealt with our needs in a timely manner and communicated very well throughout the process. Staff over a phone call were very polite and helpful.

Absolutely awful agency. We have had a broken washing machine since the 27th June, its the 20th July and no indication of when we can expect a repair. I have said at this point i just need to buy one myself but i dont know what to do with the old machine or if landlord expecting it to still be here when we move so i am stuch. We have had a leaking conservatory for over a year. When an old pipe burst on our top floor it took over a week to be repaired and we had to keep the water turned off. We also had nearly a month without heating when the boiler broke. Terrible.

I am in the process of securing a rental property from John Shepherd Estate agents.
Mohammed Ibrahim was already at the property when I went to view it. He took his time to show me around, explained everything I needed to know and he answered all my questions regarding the property kindly and respectfully.
He was really professional throughout the viewing.

Great in some ways
John Shepard have been excellent to use, they are responsive, the property we rent has been great, I would love to recommend them as a estate agent except from one glaring issue.
they use a company called WPG to fix any issues/manage the properties and it is a NIGHTMARE! they do not respond to anything, it took a week to replace my broken fob and I had no way to get in my own flat so had to keep ringing housemates to let me in, it is seemingly just one guy who does not care whatsoever, it is seemingly impossible to get a hold of him. Moreover, for some reason wpg literally just uses one person, and everything completely hinges on one guy who is impossible to contact. My bed broke and It was still incredibly difficult to get a hold of him.
aside from this they have been excellent but its hard to recommend them with service like this.

I had an excellent experience working with Mohammed Ibrahim. From start to finish, he was professional, friendly, and incredibly helpful throughout the entire letting process. He was always quick to respond to any questions, kept me updated every step of the way, and made everything as smooth and stress-free as possible.

Mohammed went above and beyond to ensure everything was handled efficiently, and his knowledge and attention to detail gave me complete confidence. I really appreciated his honesty, patience, and dedication to providing outstanding customer service.

I would highly recommend Mohammed Ibrahim to anyone looking for a reliable and professional letting agent. Thank you for making the whole experience so easy!

Special thanks to mohammed Ibrahim for providing and showing the property and providing all thr minute details. Really happy and appreciate and thanks for the service of John shepherd.

Very efficient service will all requests actioned quickly (thank you Aleemah Aziz)

Mohammed Ibrahim at John Shepherd has been fantastic throughout my rental process. He was always friendly, responsive, and took the time to answer all of my questions. He made everything straightforward and helped me get moved in quickly, which made the whole experience much less stressful. I really appreciate all of his support and professionalism. Highly recommend Mohammed Ibrahim and the team at John Shepherd!

I had a wonderful experience whilst renting with the team at the Sutton office, Mia, Abbie, Adam, Tenille, Christina and Callum all went above and beyond to assist with any issues we had.

Alisha and the team have been great from the start, love the team and the service.

I had some problems in the past with various personal but having my account overseen by Christina Williams things have changed dramatically.
Throughly professional and nothing has been too much trouble.
Extremely easy to deal with and a pleasant manner.
Thank you

I had an absolutely excellent experience with Lara Soares-White as my property manager. Both during and after my tenancy ended she was consistently professional, responsive, and helpful. Any questions or issues I had (including mistakenly overpaying my rent after my tenancy terminated) she went above and beyond to ensure issues were resolved efficiently.

My tenancy also coincided with the introduction of the Renters Rights Act legislation, which was a period of learning and unknown for both tenants and property professionals. Despite this, Lara handled everything with confidence, transparency, and explained the various questions I had about the new laws.

The level of service I received was genuinely exemplary. If was to return to Birmingham I would actively seek a tenancy with John Shepherd due to the service I received from her.

I would highly recommend both the company and Lara to anyone looking for a seamlessly smooth renting experience.

Just a genuinely brilliant service all around - 10/10!

Since Christina has been dealing with our portfolio, we have always felt listened to and problems have been resolved quickly and efficiently. Christina has a professional and friendly approach in all our interactions and always goes the extra mile for us as customers. We really appreciate her continued support.

With a very helpful and focussed approach in dealing with a couple of longstanding repair issues, Dil Gedhu showed her ability to drive things forward in the interests of John Shepherd`s tenants. Thank you, Dil.

I have had great service with John Shepherd. We rent and our contact Tina is always helpful and pleasant to communicate with. Any issues are dealt with promptly. No complaints here.

Christina Tzemanaki from the compliance department was very prompt on getting back to me regarding my request and clarification on the changes in contacts I had. I appreciate in a large company processes are streamlined within relevant departments, however prompt communication with tenants goes a long way.

Kind Regards,
Ruslana

Christina has been a massive help when arranging maintenance issues that come up. As a contractor its good to know that someone is knowledgable and can relay the correct information for when we attend.

Always happy to see the staff at the Birmingham Colmore Row branch.

Keep up the good work.

Amazing! Super helpful and willing to do anything needed when I wasn’t sure about specific things. Special thanks to Joe, Katie and Kelvin!