I have recently reclaimed one of my rental properties in Sutton Coldfield. Abbie Clark throughout this process as been first class and I would like to take this opportunity to thank here for he... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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As a landlord it's important to have clear communication & support from your dedicated property manager. I can't thank Tina Margetts enough as she always works with you to provide a satisfactory outco... もっと見る
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Megan was beyond helpful and friendly , during my 2 viewings for my flat she answered all questions and helped me understand everything that came along with renting due to it being my first time. a gr... もっと見る
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Wow. From the first meeting with Mandi, subsequent follow up discussions with Jayne, Dan and final account settlement with Maria has been a wonderful experience. I have been with John Shepherd since 2... もっと見る
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企業情報
John Shepherd Estate Agents について
当該企業による記述
Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
連絡先
33 Colmore Road , B3 2BS, Birmingham , 英国
- 0121 647 5444
- enquiries@johnshepherd.com
- johnshepherd.com
4.6
優良
1472件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Agent Kevin was very helpful…
The Agent Kevin was very helpful throughout the entire application process.
2026年7月28日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience with us. We are delighted to hear that Kevin was so helpful during your application process and able to support you throughout. Thank you again for sharing your review!
Over the years I have always dealt with…
Over the years I have always dealt with the property manger Gita Patel on a one to one basis, she has always helped me in any way she could, I wasn't just someone that rented a property, I was always reassured if I had any problems or queries, never had any issues with John Sheppard as a company would highly recommend have been sitting tenant for 37 years and never want to leave
2026年7月28日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your wonderful experience Donna. We are delighted to hear that Gita has provided you with such helpful and professional support over the years. Building lasting relationships with our tenants is important to us, and we appreciate your trust in us. Thank you for your recommendation and we look forward to continuing to support you.
Special thanks to Nakesha
Special thanks to Nakesha! As a tenant, I really appreciate your quick responses and great help whenever I needed assistance with the property. You made everything so smooth and easy.
2026年7月27日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words, Chou. We are delighted to hear that Nakesha team provided you with reliable guidance and support. We appreciate your recommendation and look forward to continuing to support you.
Alisha was a great help
My experience with John Sheperd has been a good one and they have been attentive to my questions and application. Alisha was very helpful in getting me the resources I needed in a quick time frame.
2026年7月1日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your positive experience, Ethan. We are glad to hear that Alisha was great at communication and provided you with helpful resources promptly. Please feel free to reach out if there is anything further we can assist you with.
Daniel Powell was extremely helpful and…
Daniel Powell was extremely helpful and made the entire process he was involved with very smooth. As this is my first time moving out alone, i was pretty unsure on the processes and he made sure i understood and walked me through the whole process.
2026年7月21日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience Eden. We are delighted to hear of your experience working with Dan and that we were able to put your mind at rest with the moving process. We appreciate your recommendation and if you have any further questions, please feel free to reach out to us.
Thank you Alisha for your thorough…
Thank you Alisha for your thorough follow up and professionalism.
2026年7月23日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you Inaam, for taking the time to share your review for Alisha. We are so pleased to hear of your experience and we look forward to supporting you again in the future.
Reemi Yasmin - A Super Property Manager!
Reemi Yasmin has been unfailingly efficient over the past few months in flagging me on decisions and actions needed for my Birmingham flat, and she always goes the extra mile in chasing me up if I don't respond in a timely way. This is a great help as I live in Japan and am unable to stay on top of the many changes coming in for landlords. It is such a relief to know that I can depend on Reemi to look after my property with such care.
2026年7月24日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your review Elizabeth. We are delighted to hear that Reemi has been so helpful and reliable in managing your property in Birmingham and that she has always gone the extra mile. We appreciate your recommendation and look forward to supporting you again in the future.
I had a difficult and complex situation…
I had a difficult and complex situation and I am grateful for the support of Lara Soars-White during that time.
2026年7月24日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your review Neil, and for your recognition of Lara. We appreciate your feedback and look forward to supporting you further.
5 * for Alisha Donaldson
5 * for Alisha Donaldson:
I have always had a positive experience working with Alisha Donaldson, communication has been clear and professional, and Alisha has been responsive whenever we've needed to coordinate matters regarding the property. She is easy to work with, and we appreciate her cooperative approach.
2026年7月24日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your 5* review for Alisha. We are delighted to hear that she has been able to support you and provide you with clear and professional communication. We appreciate your trust in us and look forward to continuing our relationship.
Great customer service
As a previous tennant really good estate agents, mia in particular was always helpful and friendly
2025年7月25日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Caleisse. We are delighted to hear that you found our team, especially Mia, to be helpful and friendly. Thank you for sharing and we look forward to supporting you again.
Mohammed has been a breath of fresh…
Mohammed has been a breath of fresh air, knows his job and keeps his word, i was about to walk away from this agent until Mohammed stepped in.
Thankyou Mohammed
2026年7月24日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience Lesley. We appreciate you sharing your experience and hope that we can continue to rebuild your trust with us moving forward.
Aleemah provided excellent customer…
Aleemah provided excellent customer service and resolve issues in a good manner.
2026年7月24日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Syed. We really appreciate you taking the time to share your feedback for Aleemah and we are so pleased to hear of your experience and that we were able to resolve issues quickly. We appreciate your feedback and look forward to assisting you again in the future.
Great service from Aleemah Aziz.
2026年7月22日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your review Charlie. We are delighted to hear of your experience working with Aleemah and our team in Birmingham. If there is anything further we can support with, please do reach out to us, we are always here to help!
Good estate agent.
As a landlord my experience with John Shepherd has been very good, the staff are very polite and easy to talk to. Mia Cornwall the area manager she has been very helpful and professional with all aspects of my queries.
2026年7月10日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your lovely review Debbie. We are so pleased to hear of your experience and the support that you have received from your property manager Mia. We appreciate you taking the time to share your recommendation and we look forward to continuing to support you.
Previous to Abbie Clark taking over my…
Previous to Abbie Clark taking over my property management I had a pretty awful experience with a previous manager
However since Abbie has taken over it has restored my confidence
She is really quick to get back to me and is always helpful
2026年7月22日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience, Steve. We are so pleased to hear that Abbie has restored your confidence in us with her quick and helpful communication. We apologise for the difficulties you faced previously and appreciate your trust in our professional team. Please feel free to reach out if you need any further assistance, we are always here to support.
Top customer service
Nothing is ever too much trouble for them and the staff are just lovely, special mention to Tracy and Natasha
2026年7月22日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words, Richard. We're thrilled to hear that our team, especially Tracy and Natasha, provided you with such helpful support throughout your journey with us. Your trust in us means a lot, and we look forward to assisting you again in the future.
Amazing Joe Farrar
2026年7月22日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your 5* review for Joe! We appreciate your feedback and will ensure the recognition is passed on and shared.
Absolutely perfect 👌 first class…
Mia Cornwall, Absolutely perfect 👌 first class service, very kind helpful and considerate.
2026年7月22日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your 5* review. We really appreciate you taking the time. If there is anyone specifically that you would like to recognise, please do let us know, we would love to hear from you!
Going Above and Beyond Every Time
Gita Patel has been an exceptional coordinator, particularly during times of crisis. She has consistently made herself available, even during late-night hours, and has stayed with me throughout the night to provide guidance and suggestions to help resolve urgent issues.
One instance that truly stood out was when I recently experienced a roof leak. Gita remained available overnight, offering continuous support and practical advice until the issue was under control. Her dedication and commitment during such a stressful situation were invaluable.
I have always found Gita to be highly proactive and responsive. Whether through email or phone, she promptly addresses my queries and works diligently to resolve any concerns. Her professionalism, reliability, and willingness to go the extra mile make her an outstanding coordinator, and I sincerely appreciate all the support she has provided.
2026年7月22日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience, Ashish. We are thrilled to hear that Gita provided such great support during stressful situations and that we were able to resolve urgent issues promptly and quickly. Her proactive and communicative approach truly reflects our commitment to offering tailored support and we are pleased to hear of your experience. We really appreciate your kind words and are here for any further assistance you may need.
Professional Property Management
Over the last year Alisha Donaldson at John Shepherd Estate agents has managed our rental property in Harborne. She has been the ultimate professional, always replying promptly to our questions and requests, and successfully managing multiple complex maintenance issues.
2026年6月30日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience, Glyn. We are delighted to hear that Alisha has been so professional and helpful in managing your property and that we have been great with our communication throughout. We appreciate your recommendation and look forward to continue to work with you.
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