Joint Electrical Services Ltd レビュー 197

Very efficient service from beginning to end. Anne was a delight to work with and very polite. Josh, our engineer, was also polite and arrived when his ‘advance warning’ text message suggested he would. He had padded mats to protect both our floor & work surface; very impressive. A lot of companies could learn from JES. Thank you 🙏

Great service ! The guys are knowledgable, calm, efficient and really clean no mess - like they were never here!!! Love the fact that there is text messages to confirm time and also track the arrival etc etc wish all the other service companies were as good as these guys!!

Mark, the engineer, was everything you could hope for in a service call: polite, efficient, friendly, tidy, good coomunicator etc. Also Anne from head office kept me informed at every stage & followed up to check that I was satisfied with the service I'd received. I am!

JES took care of the problem with our BORA hob quickly and promptly. The engineer, Dave, was friendly, polite, and efficient.

Brilliant. We had a problem with our BORA oven. It was easy to get an appointment. We were kept up to date on arrival time. The engineer was polite, friendly, clean, thoroughly professional and the work was done to the highest possible standard. Simply could not expect or ask for more.

Michael the engineer arrived within the planned time window and sorted the issues with the Bora Hob in a timely and professional manner. Very polite and tidy during his visit.

Once again perfect service from JES and Mark their engineer.
Really 'thinking out of the box' and even Steve the CEO assisted by 'phone.
Not just a fix by replacement- but real engineering intelligence- rather rare these days.

Again - a courteous service from start to finish. The engineer arrived on time, clearly knew what he was doing, fixed the problem, and went on his way. No mess, no fuss, no problem. Many thanks to Anne and Mike.

Service call out due to two issues with a newly installed X Bo oven.

Michael arrived later than the given arrival window, but phoned well in advance of the window to apologise and kept me informed of progress.

When he did arrived, close to 18:00, he was polite, cheerful and in absolutely no rush. The issue was resolved without any fuss and he checked with me that I was happy with how he had addressed one of the issues.

Couldn’t have been a better experience.

What a refreshing change to have a friendly and competent technician arrive on time and get the job done first time. Well done for keeping me informed of arrival time and date throughout.

Excellent service in every respect. Very prompt response following me reporting a fault in my induction hob to the supplier. Joint Electrical Services contacted me the same day and arranged for an engineer to visit the following morning. They provided a clear time slot for the visit with regular updates when he was on his way. The engineer (Josh) was brilliant - very knowledgeable about the appliance and the possible causes of the fault. He fixed the problem and provided clear explanations. The fastest and most efficient repair service I have experienced!

It was a pleasure to get a visit from the JES engineer. The engineer was on time, very polite, worked very carefully on the cooking system and covered the work services on the kitchen island. We can highly recommend JES!

Great service from the initial contact.
The engineer was very efficient, helpful and resolved the problem with our Bora.
I would recommend this business.

Well, what a great and unexpectedly great service JES gave us when our BORA hob broke down. I quite expected a big hassle and a long wait. The very nice engineer, Michael, was despatched to sort out the problem within a week and arrived early in the morning and sorted it all out efficiently and happily.
Many thanks.

Right from the start the booking of the engineer and date was clear and well communicated.

Mark the engineer was very professional and friendly. He explained everything very well and fixed our issue very proficiently.

JES are the consummate professionals.
I had a BORA hob that wasn’t working - I called JES and arranged a call out.
Joshua their engineer arrived first thing in the morning. He was respectful of our house and did a superb job. On top of that he was a delight to have in our home. He was professional and personable.
Ten out of 10!

very professional in terms of admin, communication and execution. first class

Absolutely fantastic service! They accommodate my availability, showed up on the job with a smile and fully prepared to carry out the work. Offered additional help and guidance, and of course they solved the problem with my Bora XBO.
Wish all companies were like this, and indeed will recommend them and use them again. Thank you

Really responsive and helpful company - able to resolve our query quickly and efficiently.

Whilst my operatives were working on a new kitchen, a hob top was accidentally broken, finding out it cost £3500 to buy I feared we had just done this job for nothing. Searching on line I found Joint electrical services could replace the hob top for a fraction of the cost.
They were efficient, clean and the hob is as good as new. The client was also very pleased. Would recommend them highly