The sales assistant (Sam) was knowledgeable about the dog seat belts and training leads. She heard us talking and offered her advice and extra information. She came across as interested in our situ... もっと見る
所在地
所在地を変更Jollyes, Unit 2B Alban Retail Park,, 4 London Road, Bedford,, MK42 0NW Bedfordshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have always visited the bedford branch from the minute i bought my cat and the staff their have been nothing but helpful and seem to have ALOT of knowledge on pets and diets etc. The booking system... もっと見る
looking for a dog coat - assistant very pleasant and helpful. Tried several coats till we found the right one - most importantly really cared about my dog - kept chatting to him and stroking his ears
Love jollyes and the girls love it there and the staff love them when they come in :) always very helpful and that :)
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes, Unit 2B Alban Retail Park,, 4 London Road, Bedford,, MK42 0NW, Bedfordshire, 英国
- 01234 349591
4.7
優良
690件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Help of staff
2024年10月21日
Interested and knowledgeable staff
The sales assistant (Sam) was knowledgeable about the dog seat belts and training leads. She heard us talking and offered her advice and extra information. She came across as interested in our situation.
Because of her interaction with us, we both commented later, that we would choose to go there over the other local pet shop.
2024年10月20日
We are very happy with the two Ladies…
We are very happy with the two Ladies in the Bedford Jollyes store the are professionals in there job our two westies were well look after, and will be going back 😆
Thank you 👍
2024年10月18日
Great customer service.
2024年10月18日
Prices are very reasonable
I booked an appointment at the store. The girls were very friendly and helpful. On the day I was very happy with my dogs treatment and care. The staff are lovely and I'll be bringing my dog back for another shampoo and de-shed. Prices are very reasonable
2024年10月7日
looking for a dog coat
looking for a dog coat - assistant very pleasant and helpful. Tried several coats till we found the right one - most importantly really cared about my dog - kept chatting to him and stroking his ears
2024年10月3日
Full of professionalism
Store assistant was professional perfect. She was very helpful with my needs.
2024年9月28日
Needed advice about fleas
Needed advice about fleas. Zuleika could not have been more helpful. Great knowledge. Thanks
2024年9月27日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Customer service should be priority
Service is always shocking, I can’t say I’ve ever been there and felt like they care about customer service.
2024年9月21日
Jollyes The Pet People - Bedford からの回答
Good afternoon,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you had received.
We have raised this concern and feedback to the stores senior teams to investigate. Additional training will be provided to the team who this concerns.
Kind regards
Jollyes customer services
You can get what want for your pet from jollies store
I was was happy with the service at jollies today thank you
2024年9月20日
I asked for a make of dry dog food
I asked for a make of dry dog food - they didn't do it. I asked for a treat dispenser for a small dog - they didn't do that either!
2024年9月19日
The lady on the till was lovely
The lady on the till was lovely. Just not much choice in the store. Couldn't get a brush for my cat, or a fork or the meat she likes 🤷🏼♀️
2024年9月14日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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